AANA Resort & Villas Koh Chang recensioner

Nice hotel, rooms are comfortable, with space and clean. The staff is okay but not crazy. Finally the pool and the view are very nice !

We were really looking forward to a relaxing stay at Aana Villas and Spa, but unfortunately, it did not live up to expectations. The biggest issue was the noise. The walls are incredibly thin – we could hear every step and sneeze from the room above. It was impossible to get a decent night’s sleep. On top of that, smoke from other rooms drifted into ours, which was unpleasant and frustrating. There was also a leak in the bathroom ceiling, dripping directly onto the toilet paper, and ants were all over the bedroom. Not what you expect at this price point or from a hotel that presents itself as a high-end resort. Of the two swimming pools, one looked quite murky and did not appear clean. There was no bar service at either pool, which made it feel a bit lifeless. The boat service to the beach was great, and the food we ordered from the restaurant was genuinely good – probably the highlight. Breakfast was fine given the off-peak room rate, but would have been disappointing if we had paid full price. What left a particularly sour taste was the lack of response when we checked out early and explained the issues. I mentioned we had not been able to sleep due to the noise, but the receptionist said nothing – no apology, no acknowledgment. One thing to note: during low season, not much is open in the surrounding area. We had to head to Lonely Beach or White Sand Beach for restaurants, massage shops, and any sort of evening atmosphere. The hotel did help us call a songteow, which was appreciated, as they were hard to flag down on the main road during this time. That said, I would not choose this location again for that reason – it felt too isolated without much to do nearby. Overall, it felt more like a basic guesthouse experience than a restful villa spa retreat. It looks pretty but under the surface, a low quality offering. A shame, as the location and restaurant have potential.

Everything was good , reasonable price to stay, also recommend to rent kayak because the view is so stunning and you can see the local houses along the way to Klong Prond beach.

This is the worst hotel we have ever stayed in Thailand. The reception staff were cold and unfriendly, the hotel is in need of a major refurb. The decking has nails sticking out around the pool, the pool was murky and there are no staff available for drinks etc, my husbands foot went through a decking board! The breakfast was terrible!! No way a 4 star! The dining room felt dirty. We went out for breakfast as it was so bad in hotel. We checked out 10 days early, with no questions from staff as to why we were unhappy and showed no shock. We have never been so disappointed at a hotel.

Great hotel , rooms where lovely , staff was friendly , great place

The place is very cozy

Had a Amazing stay. What a great location and wonderful staff. The view from form all angles of the hotel is amazing! From the room to the pools view everything was perfect. Definitely recommend.

Decent for 2-3 nights

Really nice place

so lucky that we’ve got a very good price even it’s high season already. this hotel has delicious breakfast, many choices of foods to select. nice service, good location. overall this is one of the best hotels here in Koh Chang.

The furniture wasn't comfortable. On some days there were no options to avoid eating pork at breakfast. Overall, I expected more from a 4 star resort.

Definitely a perfect place for hideaway. Stayed at the garden villa with private jacuzzi, have the river +sea view from the villa. The resort is by the river and not far away from the beach. We can ride the boat provided by the hotel to the beach for free. Kayaking is available at THB 150 per hour and it’s quite fun. Location wise, there’s no 7-11 or any convenient shops within walking distance but all reachable with a motorbike, which is rentable at the lobby of the resort. The staffs are very friendly and helpful, will definitely come back!

A hidden resort located in klong prao area that provides good tranquility, surprisingly found the real room is looks better than those displayed photos. The room is spacious, bright in excellent condition of cleaniness, housekeeper did great job as always. It's not a new premises so some furnitures were aging but they wouldn't spoil your stay. We stayed at room with plunge pool unfortunately couldn't enjoy it in the consecutive rainly days. Even unable to ride the kayak or watch the fireflies in the evening. Perhaps should back in winter seasons to avoid of wet. The gardening is absolutely greenly beauty, a truly resort for hideaway. The hotel is next to the river without beachfront need a free shuttle to there. Overall I have extended my stay for a relaxing break, also massive thanks to all staff as they were so attentive and friendly.

The best in koh chang