W Koh Samui

superb service!! 10/10! Room and general facilities a bit worn out, require a big renovation to upgrade.

The reason why booked this hotel because it is close to the golf course we’d visit pretty much everyday. The first thing my kids mentioned was that the hotel looks older than the previous one we had stayed at and they wanted to go back to that one. However, just after one day, this has become my kids FAVOURITE hotel ever. It all the staff and service~. All the staff are so pleasant and helpful, everyone really went out of their way to assist with anything and everything! My son ended up crying the night before and on the day we checked out because he really didn’t want to leave and understandably so! Although some of furniture are a bit worn and dated, everything else compensated for this. The breakfast buffet was wonderful and the staff always remembered our drink orders. Can’t miss the fire show at the bar, that was super fun to watch A shout out to Mak, who would always drive us to and from everywhere around the hotel with always the most upbeat attitude, biggest smile and playing the best jams in his buggy! I guess it’ll be nice if the hotel offered kids amenities such as slippers, toothbrush etc Other than that it was perfect. We enjoyed this trip so much, on the night we arrived back home, we booked our next trip back to this hotel again in Feb of next year!

excellent service and the most beautiful tennis court in Samui!

Staff can’t speak English 😭 The swimming pool see pictures

The general experience was great, beautiful facilities, great service, but this hotel is more for families with older children because they don’t have a children playroom. Other than that, overall we had an excellent time there though.

good！