Centara Reserve Samui

Centara Reserve Samui recensioner

Centara Reserve Samui

38/2 Moo 3, Borpud, Bo Put, Surat Thani Province, 84320, ThailandVisa hotellinformation
Centara Reserve Samui
Centara Reserve SamuiCentara Reserve SamuiCentara Reserve Samui
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Gästrecensioner

9.4/10
Otroligt
346 recension
Verifierade recensioner
Läge och interiör9.5
Bekvämligheter9.4
Service9.5
Renlighet9.3
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Alla recensioner(346)
Positiva recensioner(338)
Recensioner med foton/video(219)
Utsökt frukost(82)
Utmärkt strand(78)
Utmärkt pool(47)
Nära stranden(24)
Väl inredda(16)
Utmärkt för barn(15)
Lyxigt(5)
Ren pool(4)
Negativa recensioner(8)
Aleksei
Reserv Ocean King Size Bed Rum
Bodde på feb. 2025
Par
3 recension
10.0/10
Enastående
Publicerades 23 mars 2025
We had the most wonderful experience staying at this hotel at the start of our honeymoon. From the moment we arrived, we were greeted with warmth and hospitality. The hotel itself was stunning, with elegant decor and a cozy, romantic atmosphere that was perfect for our honeymoon. The room was spacious, clean, and had a breathtaking view that made every morning feel magical. We especially enjoyed the delicious meals at the hotel restaurant and the exceptional service. Every detail was taken care of, and we felt completely relaxed and pampered throughout our stay. We highly recommend this hotel to anyone looking for a memorable and romantic getaway! 💝
Översätt
6/8
Svar från boendet: Dear Aleksei On behalf of the entire team, we would like to thank you for sharing your most memorable experiences with us during your recent stay at Centara Reserve Samui.We really appreciate your wonderful ratings regarding your stay experience, and we are so happy to know that our valued guest had a fantastic time spent with us. It is always encouraging to hear positive feedback, particularly when it comes from our valued guest.Once again thank you so much for staying with us and we look forward to welcoming you back to our hotel in the near future.Sincerely yoursThitichayakorn BualardQuality and Hygiene Manager
kk85
Svit Reserve Pool
Bodde på dec. 2024
Par
20 recension
10.0/10
Enastående
Publicerades 22 jan. 2025
Everything about this hotel is fabulous. Firstly the staff. All staff members are welcoming and friendly, but I want to express my appreciation to Paul and Gift. Paul is an amazing Muay Thai coach and helped as a lot and Gift is just amazing. Hotel Manager is awesome too. The room- Nice and big with a fantastic view of the ocean, really nice welcome birthday gifts of cake and wine and they were really yummy. The breakfast- really delicious made to order from a menu and also a buffet spread. Although the made to order is yummy it would be nice if they had daily specials as the menu doesn’t change. The pool and beach are amazing. I enjoyed it , especially the swim up bar. Location- love it. Really central but away from the noise. Everyone must stay here.
Översätt
6/13
Svar från boendet: Dear kk85On behalf of the entire team, we would like to thank you for sharing your most memorable experiences with us during your recent stay at Centara Reserve Samui.We really appreciate your wonderful ratings regarding your stay experience, and we are so happy to know that our valued guest had a fantastic time spent with us. It is always encouraging to hear positive feedback, particularly when it comes from our valued guest.Once again thank you so much for staying with us and we look forward to welcoming you back to our hotel in the near future.Sincerely yoursThitichayakorn BualardQuality and Hygiene Manager
Gästanvändare
Deluxerum med tillgång till pool
Bodde på mars 2025
Familj
3 recension
9.5/10
Otroligt
Publicerades 9 apr. 2025
Beautiful sea, very clean. Has waves but very joyful.
Översätt
Svar från boendet: Dear Valued Guest Thank you very much for taking time to share your feedback with a high rating. We are glad to hear that you and your family had a pleasant stay with us.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Sincerely yoursThitichayakorn BualardQuality and Hygiene Manager
Anonym användare
Tvåbäddsrum Deluxe Ocean
Bodde på nov. 2024
Familj
11 recension
10.0/10
Enastående
Publicerades 21 dec. 2024
Peaceful and clean place. All the employee was very kind and remember us. This is seems very fit to the people who want to take a rest for days or week. mild wind, soft sea wave brought comfortable memories.
Översätt
Svar från boendet: Dear Valued Guest Thank you very much for taking time to share your feedback with a high rating. We are glad to hear that you and your family had a pleasant stay with us.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Sincerely yoursThitichayakorn BualardQuality and Hygiene Manager
Explore With Me!!
Tvåbäddsrum Deluxe Garden
Bodde på okt. 2024
Par
9 recension
10.0/10
Enastående
Publicerades 2 dec. 2024
The best Hotel we stayed in, just wish it was for longer. Everything was spot on from the moment we arrived. Friendly staff and always smiling. Breakfast was great and fresh. Thank you for a memorable stay!!
Översätt
Svar från boendet: Dear AssimThank you very much for taking time to share your feedback with a high rating.We are glad to hear that you and your family had a pleasant stay with us.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Sincerely yoursThitichayakorn BualardQuality and Hygiene Manager
Tohir
Tvåbäddsrum Deluxe Ocean
Bodde på nov. 2024
Res med vänner
20 recension
8.5/10
Mycket bra
Publicerades 22 dec. 2024
I had a nice stay. Breakfast was great too. A lot of restaurant nearby
Översätt
Svar från boendet: Dear Tohir Thank you very much for taking time to share your feedback with a high rating. We are glad to hear that you had a pleasant stay with us.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Sincerely yoursThitichayakorn BualardQuality and Hygiene Manager
Trissha
Svit Reserve Pool
Bodde på juli 2024
Familj
2 recension
8.5/10
Mycket bra
Publicerades 1 sep. 2024
Beautiful hotel with lots of amenities. Beach with white sands and clear water. Perfect for families. Love their surprise of the day. Breakfast is average. It's in the heart of Samui. I booked a pool villa. Cleaninest is poor. The pool was dirty and smelly. I paid for the villa to use the pool for three nights, but I ended up not using it at all. It was our wedding anniversary but didn't go well i as wanted. Survived mosquito bites. A snake slithered at my door, just outside the villa. So please be aware. Though i like the hotel, I'm not sure if I'll ever go back again after experiencing all those unpleasant things. Snake was the last thing I expected to see in a star hotel.
Översätt
Svar från boendet: Dear Trissha I recognize your time is valuable and appreciate the feedback you have provided. We truly appreciate the time to share your thoughts regarding your experiences during your recent stay at Centara Reserve Samui. We are grateful you bringing it to our attention regards your experienced and especially the cleanliness of the pool, mosquitos and a snake, these are such a constructive feedback. I sincerely apologize for failing to meet your expectations and this was not the experience that we want our guest to encounter during the stay. I have shared your message appropriately within our management team so that we can improve our services to meet and exceed expectations. This is a teachable moment for us, we have discussed our service standards and reviewed improvement opportunities in the service we provide. Rest assured that this is not the standard of service quality that we want our guests to experience, and we will ensure the improvement is made forthwith in order to maintain our service standard with consistently services provide to our value guest. Once again, we appreciate you taking the time to share your feedback. We are looking forward to an opportunity to welcome you back to our hotel in the near future, please let us know for any further assistance you may require. Sincerely yours Thitichayakorn Bualard Quality and Hygiene Manager
Gästanvändare
Deluxe Garden King / Twin
Bodde på juni 2024
Par
4 recension
10.0/10
Enastående
Publicerades 9 aug. 2024
Recently stayed at Centara for our honeymoon and it was indeed the best hotel we stayed in Koh Samui. Was greeted by Mr Neil and his staff during our check in. We had a really comfortable stay and staff were always ready to assist with any request. Love the idea of “surprise of the day” button in the room, where they deliver different types of chocolate each day. One of the highlights of my stay was the food. We went to salt society restaurant for two consecutive nights as they serve high quality food with big portions. It was also refreshing to try out so many salt flavors for our meal. Overall, my stay at Centara was nothing short of exceptional with their great hospitality. Highly recommend this hotel!
Översätt
6/7
Svar från boendet: Dear Valued Guest On behalf of the entire team, we would like to thank you for sharing your most memorable experiences with us during your recent stay at Centara Reserve Samui.We really appreciate your wonderful ratings regarding your stay experience and we are so happy to know that our valued guest had a fantastic time spent with us. It is always encouraging to hear positive feedback, particularly when it comes from our valued guest.Once again thank you so much for staying with us and we looking forward to welcome you back to our hotel in the near future.Sincerely yoursThitichayakorn BualardQuality and Hygiene Manager
Kaz01
Lyxigt Ocean Kingsize-säng Rum
Bodde på maj 2024
Familj
1 recension
10.0/10
Enastående
Publicerades 6 juli 2024
Beautiful hotel located at the best part of the beach in all of Samui, heaps of water sports to choose from for both kids and adults, great spa and massage, very nice food, unlimited mini bar, and most of all fantastic service. Great staff and in particular Manager Li who really helped to look after us. Would come back again if visiting Koh Samui no doubt.
Översätt
Svar från boendet: Dear Kaz01Thank you very much for taking time to share your feedback with a high rating. We are glad to hear that you and your family had a pleasant stay with us.Your positive highlight to the team members is highly appreciated. We will happily share your kind comments with our teams.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Sincerely yoursThitichayakorn BualardQuality and Hygiene Manager
Adventures of a STRAWBERRY
Tvåbäddsrum Deluxe Garden
Bodde på mars 2024
Ensamresenärer
35 recension
10.0/10
Enastående
Publicerades 2 maj 2024
The service is impeccable. Everyone at the resort is kind and helpful. So many great little details that are unique to the hotel like “surprise of the day” and snacks throughout the day. The resort is big and has its own price beach where you can jet ski and many other water sports. There’s also a beach club and many other entertainment facilities. I’ll definitely come back!
Översätt
6/19
Svar från boendet: Dear Adventures of a STRAWBERRYOn behalf of the entire team, we would like to thank you for sharing your most memorable experiences and nice photo with us during your recent stay at Centara Reserve Samui.I really appreciate your wonderful ratings regarding your stay experience and we are so happy to know that our valued guest had a fantastic time spent with us. It is always encouraging to hear positive feedback, particularly when it comes from our valued guest.Once again Thank you so much for staying with us and we looking forward to welcome you back to our hotel in the near future.Sincerely yoursThitichayakorn BualardQuality Assurance and Hygiene Manager
Quest88
Tvåbäddsrum Deluxe Ocean
Bodde på nov. 2024
Par
11 recension
9.0/10
Utmärkt
Publicerades 27 dec. 2024
What you’re paying for is the combination of location in Chaweng (next to one of the best beaches, and near to some shops), nice looking resort/grounds that does feel isolated from the busy street right next to it, and reactive service (thru app). Rooms were nicely appointed with view, but felt a bit skin deep (materials chosen, minor dust, stained utensils) - one example is where they give fruit/macaroons in room as welcome, but failed to cover properly against ants so it was inedible. Some of this is rectifiable by the fast service. I liked the segregation of beach club, family pool and adult pool (opposite end of resort), so you can find quiet spots. Food was decent at all restaurants.
Översätt
Svar från boendet: Dear Quest88On behalf of the entire team, we would like to thank you for sharing your most memorable experiences with us during your stay recently at Centara Reserve Samui.We really appreciated your wonderful comment regarding your stay experience, and we are so happy to know that our valued guest had a fantastic time spent with us. It is always encouraging to hear positive feedback, particularly from our valued guests. At the same time, we appreciated you sharing constructive feedback regarding the dust, stain utensil and fruit/macaroons must be covered. Rest assures your comment will be shared to all management team to come up with an improvement in the future. May I take this opportunity to thank you again for staying with us I look forward to hearing from you. Sincerely yours Thitichayakorn BualardQuality and Hygiene Manager
Stan
Reserv Ocean Tvillingrum
Bodde på maj 2024
Res med vänner
7 recension
10.0/10
Enastående
Publicerades 30 juni 2024
This was such a nice hotel with a very well trained staff that give incredible service! The manager, Neil, made my stay even more enjoyable by adding some surprises in the room on my birthday. The breakfast was plentiful and tasty and the weekend brunch at Salt Society, one of the hotel restaurants, was amazing! I will definitely stay here again!
Översätt
Svar från boendet: Dear StanOn behalf of the entire team, we would like to thank you for sharing your most memorable experiences with us during your recent stay at Centara Reserve Samui.We really appreciate your wonderful ratings regarding your stay experience and we are so happy to know that our valued guest had a fantastic time spent with us. It is always encouraging to hear positive feedback, particularly when it comes from our valued guest.Once again thank you so much for staying with us and we looking forward to welcome you back to our hotel in the near future.Sincerely yoursThitichayakorn BualardQuality Assurance and Hygiene Manager
Anonym användare
Lyxigt Ocean Kingsize-säng Rum
Bodde på maj 2024
Par
72 recension
9.5/10
Otroligt
Publicerades 21 aug. 2024
Aesthetic rooms and lovely chill spaces. Tried the spa too, clean and good.
Översätt
Svar från boendet: Dear Valued Guest Thank you very much for taking time to share your feedback with a high rating. We are happy to hear that you and your family had a pleasant stay with us. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours Thitichayakorn Bualard Quality and Hygiene Manager
Plus V
Rum King Deluxe Garden
Bodde på apr. 2024
Familj
7 recension
8.5/10
Mycket bra
Publicerades 7 juni 2024
Everything is great. Recommended hotel. Except the bedsheet got a stain,
Översätt
Svar från boendet: Dear Plus VThank you very much for taking time to share your feedback. We are glad to hear that you had a pleasant stay with us recently.It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for every day.We understand from your feedback that you may have some concerns with regards to the bedsheet got a stain. Your recommendations and feedback are very important and please rest assured that we have taken it for further improvement.May I take this opportunity to thank you again for staying with us and I look forward to hearing from you.Sincerely yoursThitichayakorn BualardQuality Assurance and Hygiene Manager
Gästanvändare
Rum King Deluxe Garden
Bodde på sep. 2024
Par
3 recension
8.0/10
Mycket bra
Publicerades 3 okt. 2024
The hotel itself was amazing. It was just a shame that there were a few children causing trouble in the pool (eg pouring their drinks in the pool); so this ruined the peaceful stay I had in mind. However, overall the rooms were clean and the service went above and beyond.
Översätt
Svar från boendet: Dear Valued Guest Thank you very much for taking time to share your feedback with a high rating.We are glad to hear that you had a pleasant stay with us.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Sincerely yoursThitichayakorn BualardQuality and Hygiene Manager