Gästanvändare
13 april 2025
This was the first visit and had the worst experience ever. Receptionists are inefficient in handling calls & situations. Right after Check-In, called the reception and informed about non-availability of toiletries in the washroom. Also, was informed that the welcome drink will be sent up to the room. No one visited us. Call the reception again at 08:20p.m. about the same concerns. We were informed that room service will visit us in 10minutes. Still a no go. Had to call the G.M. at 8:40, after which the issues were arrested. The A.C. stopped working and started leaking. The room amenities said there will be a mini refrigerator, but there was non. The only best part was the food quality. Just loved it. Out of frustration had to Check-out at 9:30p.m. Found out elevator not working and saw an old lady had to climb down the stairs right from the 3rd Floor. There is a severe issue of resposibility taking and task execution.
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