Aristocrat Hotel, New Town, Kolkata

10月12日と13日に予約して支払い済みでしたが、ホテルは改修中で閉館していました。 とにかく早くホテル代を返してください！

There is definitely something wrong with rating in this site for this hotel. I have travelled so many places. Even small-town hotels have much better facility/rooms than this. It seems nothing is working right for this hotel. I stayed for one night on 5th Dec on a official business visit. Pathetic check in experience. The attendant was shabbily dressed. The person was very rude as well and he was not able to manage incoming guests and there were a lot of noise, arguments and name calling in check in counters in front of 20 guests. The lobby was below average. The corridor wallpaper peeling off, smelly and not vacuum cleaned for ages. Rooms are small (for one-night Rs 4500/-), bathroom is even smaller. You can hardly move around. Water outlet was blocked, and water was not getting drained properly. Linen and towels were ok though. We were in 7th floor where we had to face mosquito bite throughout the night. The area around the hotel is full of trash/plastic/cigarette butts. Management obviously is not bothered about anything.Breakfast was ok but very limited option/spread was available. I asked for an omelette and it did not come even after three reminders, and I left the restaurant very irritated. Staff were more or less courteous. Overall, very very poor experience. Would not recommend even if it offered 2000/- a night.

The hotel property is very good and the rooms are very clean and comfortable for staying food items have a large variety and the tastesof food was very good and authentic the staff behaviour is very good specially receptionist tanu shree ,sawanatany,shreya are very nice and friendly

Ambient space and hotel were really helpful breakfast was really nice and they offer multi cuisine food . Live counter Egg and dosa is available there . Specialy thanks to Mr Manas and Ms Ankita. Thank you team. As soon as possible I am visit again .

I have checked in August and I am new to Kolkata but still I had the really Best experience with a really Spacious rooms. had a lovely and Fulfilling breakfast and Excellent service... I have Loved my stay here and has an amazing experience. Thanks to the staff for all the efforts to make this stay much more comfortable...

Staff are very good and friendly.Special thanks to Mr. Toton and Mr. Soumen .awesome hospitality. Food and restaurant are very good they have given great service to us. gym & pool facilitys available their Thanks to the entire Aristocrat team and all the best.