Ethnotel, Kolkata Airport

I recently stayed at Ethnotel Kolkata, expecting a comfortable experience due to its proximity to Netaji Subhas Chandra Bose International Airport, but unfortunately, my stay was disappointing. Rooms & Cleanliness: The biggest issue was the lack of cleanliness. The room felt dirty, with visible dust, stained linens, and an unpleasant odor. The bathroom was not properly cleaned, and there were signs of poor maintenance. Service & Staff: The staff was polite, but their responsiveness was slow. Housekeeping took too long to address cleanliness concerns, and overall service did not meet expectations. Dining Experience: The food was average, with limited options. Room service was slow, and the quality did not justify the price. Noise Levels: Being near the airport, the rooms were quite noisy, and the soundproofing was inadequate. It was difficult to get a peaceful rest. Overall Impression: While the hotel’s location is convenient, the dirty rooms and slow service made the stay uncomfortable. It needs better maintenance and improved service to justify its pricing. I wouldn’t recommend it unless cleanliness improves.

Staff good, experienced and efficient .

This was my 1st visit to Kolkata and as a solo Traveller on transit, it was the best choice to go with Ethnotel Hotels. Positives: -Close to airport. -24 hrs check in service -Great communication and follow up before check in and all updates - well informed friendly and polite staff - Awesome well lit spacious rooms. - yummy tasty food and desserts at reasonable prices. - good Indian and Continental breakfast in morning. - airport pick and drop services with courteous staff. - a bar lounge on 1st floor from 11 am to 1 am - awesome menu, including round the clock menu, kids menu and desserts Nd cocktails , cocktails so no one is left hungry at any given point of the day even if you check in late. - reasonably priced rooms. Sanitised after each use. - clean restrooms and spacious. - house keeping staff polite and courteous. - Green future messages. Cons: - not for people who smoke as they have no smoking policy - visitors not allowed which is mainly in most hotels in India. Overall a great experience, and would refer the recommend to all travellers looking for a place near to the airport.