Gästanvändare
4 januari 2023
The staff was wonderful from check-in, parking, and luggage to advice about the area, the magnificient seasonal bonsai arrangements, and the kamisan's (hotel mistress) care that everything be done perfectly. The meals were kaiseki, delicious and in beautiful dishes. The Onsen was an indoor bath with an outdoor rotenburo looking at the hillside (lovely with snow, I think) with tsutsuji and, lucky timing: rare Katakuri blooming. The Natural waters felt like healing qualities, smooth skin. I hesitated to reserve this hotel because I didn't like the Bed-making in the picture. I felt if it was a little "hands-off". Would the cleaning, etc. also be "hands off?" But there were no problems there, clean, and modern, non-smoking room, even the windows were clean. But I took one star off the rating because the bed was rock-hard. Futon on tatami might be softer...
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