Miarosa Konakli Garden

The first. When arrive you will be cheated by reception. You will get the worst room and then offered better one for 10 euro per day. Breakfast is just a nightmare. Everyday the same rubbish. Swimming pool is not cleared whole day. Drinks are limited to two per person, so if you came with friends you can not get any drinks for them. Entertainment is absolutely rubbish. The only activity offered is a water ball and even this is not every day. In the evening at 9 p.m. there are competitions for children when they should already be asleep. The same thing every day. Entertainment manager rude. When tried to ring reception to report a problem with neighbours no one picked phone up. Lifts broken a few times a day so my advice is to book rooms on first or maximum second floor. If you have booked this hotel... good luck.

Got back on the 7th October 2024 I am no one to complain but this hotel sets levels. The roughest hotel I’ve ever stayed in, from the beds and carpets to the food and hygiene I wouldn’t come back here if it was paid for me. For the sake of an extra £100-£200 you can get so much better

I wouldn’t wish a stay at Miarosa Konakli Garden Hotel on my worst enemy. My friends and I booked a 5-day all-inclusive holiday from October 2nd, expecting a relaxing break at what was advertised as a 4-star hotel. What we got instead was a nightmare. I can’t believe this hotel is even being advertised to British tourists, let alone rated 4 stars. When we initially booked with Love Holidays we checked the pictures and even went as far as checking reviews on here so we thought we was in safe hands but we was wrong! Right after booking, things started to go downhill. In February, we got a message from Freebird Airlines saying our return flight on October 7th had changed from 2 PM to 10 AM. This meant we’d lose a good part of our last day and basically have only 4 full days. Not ideal. Then, when we tried to check in online, we were hit with a £20 seating fee – seriously?! We had assumed seats would be included in the package. When we called the airline, they confirmed we HAD to pay for seats, which left us wondering, what exactly had we paid for in this package? After we landed in Antalya around 10:45pm we got in our transit at 11:30pm and we headed to our hotel. After the first hour on the coach we were all bewildered with the length of time we had been on the road. The driver randomly stopped at a service station – which was just a money grab for the locals. At this point we have been travelling since 4:20pm UK time and it is now after 1am turkey time. The driver told us we have 15 mins to get food and use the rest room but we can’t bring food back on the coach. Soon after we witnessed the driver trying to leave without us, luckily one of my friends was on the coach and asked him not to leave. Once we were back on the road the driver had the cheek to tell 2 young girls to shut up while he was eating an ice cream. After a couple more hours we finally arrived at our hotel and we were greeted by the most underwhelming welcome by their 1 man receptionist who had no details on his computer of our booking and requested we show him proof on our phones. We asked for the WiFi and we were told we can only have free WiFi in the lobby and if we want it in our rooms we have to pay €3 per day per one device. Obviously this was a major inconvenience as all 4 of our networks is not free in Turkey and we were not aware of this as it stated free WiFi in the hotel. This was clearly a way of getting more money out of the 4 of us. We finally showed evidence of our booking, got our room keys and headed to our room. When we got to our room what we faced knocked the wind out of our bodies. Mouldy dirty carpet, the room had stains all on the walls and ceiling, bed sheets were stained of god knows what, curtains were ripped. The bathroom room was so old fashioned and had mould all over the grouting and bathtub, no working TV and did not have a phone. At this point it was 3:45am we had been travelling for 12 hours so we decided to go to sleep and speak with hotel staf

Where to start……. What a DUMP! When reading the reviews we honestly thought people were being dramatic or just had unrealistic expectations! The hotel should not be 4 ⭐️ it would barely pass as a 2 !!! Incredibly rude staff who could speak little english when it suited them. Whilst waiting our turn at the bar or reception they would stop you mid sentence and just serve someone else ! The actual hotel is filthy, I pulled out a chair in the dinning hall to find dried period blood. Stains on bed lining and bath towels. The beds were really uncomfortable. Numerous people got stuck in the lift. Which i only think we saw working once in the week we were there. Food is just VILE, i saw numerous reviews about the food not being labeled and thought surely its obvious what the dish is, but when theres meat that you cant identify on sight, taste and smell you should be worried! When we did work out that it was chicken wings they were raw!!!!!!!! Some dishes were just left out for a couple of days. Fruit was limited to oranges and apples. Breakfast which was probably the better meal of the day as the pancakes were edible consisted of the night before potatoes and what couldve been spag bol. The whole experience has actually put me off returning to turkey as it really was hell on earth!

When looking to book this hotel for your holiday think again the staff can not speak English the hotel says its a four star but more like a two star it was filthy dirty bathroom was disgusting the carpets in the room were filthy dirty stains and all there were live wire hanging out of the wall the air conditioning worked when it wanted too the cleaning of the room over the Severn days we were there was none existent clean towels we had to fetch ourselves and the beds never got changed while we were there

Food awful, not labelled, no idea what you’re eating, often cold.definitely not catered for English, No option for vegetarian or vegans. Often no seats left for dining. Room cleaned regularly but only ever left 2 towels for a family of 4 WiFi non existent unless sat in the lobby, extra charge daily if you want anything decent, we had 2 teenagers so cost a fortune. Staff don’t understand English