Gästanvändare
31 oktober 2024
This was my 6th visit to an Ikos having been to Oceania, Dassia, Andulusia and 2nd time to Aria. Ikos became my go to all inclusive after the first few as no other hotel could surpass the resorts for accommodation, grounds, food, facilities, service and value. Having been to Aria last year, there were a few things which weren't quite right this time. I am not sure if this was because the resorts have become so popular combined with being end of season, so the resort has somewhat not paid attention to these. Our room was great, junior suite with sea view, spacious, clean and lots of wardrobe space. However, there were some issues in the room which were rectified as soon as possible but these should not have occurred in the first place given the high standards of Ikos. The food was great but a disappointment was having concentrated orange juice at breakfast at Flavors rather than fresh. Every Ikos I had visited previously had fresh orange juice and this is what should be provided. It had to be ordered separately. The pools were far too cold and although they say heated, it is at 23c which may be fine for summer but not when it gets cooler. As a result, there were only a few people swimming and some children. The sea was in fact warmer. This is such a shame as the pools are beautiful and we would have loved to use them more. The temperature needs to be turned up as what may be suitable in summer is not the same as in October. There needs to be more dedicated adult areas. Ikos is a family resort, I have a son and have been to Ikos when he was younger. However, there are couples/adults without children and to have them running everywhere, screaming is not very relaxing. There were children jumping up and down on the chairs in the lobby/restaurants. This is not the fault of Ikos but all guests should be considered. As some other reviewers have said, an Ikos - adults only would be great. Some of the beach towels need replacing, some were frayed and stained. The bathroom towels used to be a lot thicker and fluffier but were of a standard at a 4 star hotel. The dressing gowns were also a bit frayed. These are the little things which made Ikos stand out before as the quality of everything was superb. The staff are fabulous and special mentions go to Dimitris, the general manager, Meryen - reception, Filip - Ananya, Anna and Razwin in Flavors. Ikos is my favourite brand, the above just needs to be looked at to regain and maintain the same standard across the resorts.
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