Sovereign Beach Hotel

I stayed at Sovereign Beach hotel with two friends October 2024. After a hiccup with our room on arrival we were moved the next morning to another room by Alexandra. All the staff at this hotel are efficient and very friendly. Special mention to Karen, Sam and Rea at the beach bar and all the entertainment staff. Our room and all public areas were kept exceptionally clean. The food was good but could have been hotter at times. Lovely pool area with loads of sun beds and also some on the beach which was gritty so take beach shoes. Beautiful clear water though. All in all we had a great time and would recommend this hotel to family and friends.

Everything was amazing !!! The rooms were very clean and big !!! The food great !!! Everyone very friendly and helpful ! I strongly recommend it !!! !!!spa and the quiet pool are great additions to the hotel we used both services !!!! We will be back for sure ! Not forget to tell about the owners who were so kind and always with a big smile

Me & my family are just back from a week at the Sovereign beach hotel & all I can say is AMAZING We booked through easy jet and was all so smooth transfer was only a little mini bus with 3 families & only 12mins transfer time. The reception staff,Bar staff, Kitchen staff, Cleaners & restaurant staff they all work so hard especially the Annimations team they totally make the experience. The food is great the variety is brilliant & the pool bar crepes are fabulous & the Tavern at the beach is delish especially the Gyros. We stayed in the quad room with sea view was very spacious for us 4 & beds very comfortable & the balcony is huge. Only negative was our mini fridge wasn't very cold Make sure you ask for 2nd key if not given so you can leave your Aircon on during the day as rooms very warm. You can pay €10 per towel & they are changed every day & money giving back at the end of your stay, saves you taking pool towels. The private beach is very convenient right at the door step. There is a quad/Buggy hire shop right at the beach we didn't see it till last day but very reasonable if you'd like to venture out to see the island. Never once did we have to que or wait on a sun lounger at pool or beach even by midday there was still beds available. The pool is a salt water pool which is fabulous for the tan So clean & very big with separate kids section. There is a beautiful spa & If you get the chance 100% book in for a massage or facial I took 45mins out & was absolutely fabulous. The little shop had absolutely everything you need. The Kardamena Town is only 6min drive & only €6 in a taxi & you can book all excursions at the place right next to the taxi stop at the town highly recommend the Sunset cruise. The Stone Roses bar is a must visit while there & they recommended a fantastic pub grub restaurant only 5mins walk away. The town is simply beautiful with all its blue & white buildings & little hidden shops & bars so beautiful & lively in the evening.

This was my second stay with sovereign beach and can’t wait to return next year. Sovereign beach hotel is a great place to stay for families and has good disabled access, although access to the swim up rooms may be difficult for full time wheelchair users. Staff were always on hand to offer assistance and reception staff went above and beyond to ensure we had disabled friendly taxis whenever required. Hotel does offer a free mini bus that takes you to Kardamaina where there are some great restaurants and lively night life. Restaurant staff work so hard and are a real credit to the hotel. Think they deserve a pay rise . Some have mentioned the sewage smell when arriving at sovereign beach, there are cows in a field right next door and plenty of goats and chickens the other side. So not sure the hotel is to blame for that. Thanks for a great stay sovereign and we will see you again next year.

Arrived about 9pm, reception staff ok, advised restaurant closing at 9 so go and get some food Checked in, was aware of the tax to pay but was wanting to pay by card. Was told as it goes to government has to be paid in cash. Would point out in all other hotels I have stayed in Kos, have always paid by card. 70e a lot to pay especially when there is no way this is 5* - probably 3, maybe 4. Was then directed to room and told to follow signs - now the bungalow was 69 - check the sign, which way would you go ??? Maybe it would be a good idea to have a map to hand out or when you scan the QR code. No one pointed out at check in where things were, and I knew nothing about the towels until I read it here - nothing on the QR code screen. Also I refuse to pay for a safe in a 5* hotel. Rooms - was ok, swim up room, sun beds heavy and difficult to move as the sun moves round. Chairs were dirty / stained and didn’t fancy sitting on them. Shower doesn’t drain quickly and no matter what angle the shower points at half the water ends up over the bathroom area. Smell of sewage in the area throughout the whole week. Recycling bins around, not many other bins Food - like most hotels all inclusive all the same. Omelette man didn’t seem happy, maybe been a long season or just not a morning person - in the wrong job then. Stay generally good in the restaurant. Found it weird that I couldn’t get a tea or coffee at lunch or dinner. Machines there but covered up. Also, drinks are all self service. For 5*, I would expect table service for breakfast tea/coffee and wine/beer in lunch and dinner. Taverna food not good, had the Club Gyras (I think that’s what it was called) was lukewarm, greasy and once again the guy who served it was not a happy chappy. Bars - staff really miserable. Similar to the omelette man, don’t work in customer facing roles. Similar hotels offer table service for drinks but here you have to go to bar. Seems hotel are really scrimping on staff to cut costs. Entertainment - limited, unsure what was happening where (e.g karaoke was in the outside theatre, never saw the disco 10:30-1100). I would say, the restaurant staff are generally happy and very helpful Also if you advertise as a 5* make it one. There are a lot of changes needed both in staff and amenities/ facilities to make it 5*

Mel who worked in bar and taverna bar in daytime used to smoke constantly inside the premises . In the hotel bar even sat under the no smoking sign Also late in the evening they used to serve drinks in plastic glasses as the allegedly didn't have enough glass ones left (hotel was less than 1/4 of capacity ) Food in resturant was mostly in edible tasteless cold and quite greasy No variety on salads bar no tuna and ham was only available at breakfast time Too much food pre prepared in advance lots of it burned but yet still cold inside There were very few Bins around pool area so cups etc were blowing around Ice cream by pool generally runny Music was a bit hap hazard and the non family friendly versions played Very dark in reception and bar areas very dated back drop on bar looks like a 1920s church No lights behind bar . No snacks available after meal 9pm if you arrived after that there was very little to go at Mini bar 1 bottle of water ? No do not disturb signs Drinks at meals soft drinks not a great deal of taste but very sugary Beer very gassy Spirits in bar a bit on the weak side Sunbeds not cleaned Gardens were ok apart from a couple of areas were dead I get that the room tax is €10 per room per night however I do not believe it is a 5 or 4 maybe a lucky 3 star I am not happy I couldn't get a receipt for the tax and also I have never paid €40 for a room safe for 1 week in a 4 or 5 star hotel Other than that we met some lovely people who made our holiday