Island Resorts Maya (ex Valynakis)

Horror holidays, we got accommodation in separate dilapidated building that's not even 1 star, door to balcony did not close, rude staff and countless excuses, I know I booked 3 star accommodation but that was below and disgusting with bugs crawling around and sleepless nights with broken door barricaded for night with what not, never again,

I spent a two-week holiday with my family in this hotel and I can highly recommend this hotel. the hotel's location on the beach with clear water and a gentle entrance. A few steps to the center of Kardamena. The rooms were clean and frequently cleaned every other day, the only thing missing in the room was cabinets for clothes, but it was bearable. The food was fresh and delicious. Typical Greek dishes. Mrs. Lily on the bar deserves special mention (greetings from one-year-old Juli).

This hotel was pretty awful. We stayed for a week at the end of August/start of September. We got home yesterday. We knew we had booked a 3 star so we’re not expecting anything amazing but what we turned up to was not at all what had been advertised. We did not feel safe our whole trip, we even took our passports, wallets and anything of any value with us everywhere we went including to the sunbeds. 1) I will add a picture of the advertised rooms and what we got. The bathroom didn’t even have a shower head that fit on the wall holder or a shower curtain. There was absolutely nothing in the rooms, no iron, hair dryer, nothing. 2)The reception staff were extremely rude, sometimes I understand this can be a languages barrier but in this case they were rude. 3) we arrived on Wednesday and our room didn’t get cleaned until Monday. This meant we got no fresh towels or bedding until then. 4) The food. We booked all inclusive and it was far from it. It was a tiny tiny selection of food and the exact same for lunch and dinner for each day that we stayed. Very plain, bread, plain pasta and an option to add a tomato sauce and chips. It states that there are snack times between lunch and dinner but there was nothing. A few nights we decided after walking into the ‘restaurant’ and being put off to even eat out. 5) ANTS. Our room was ant infested. They were everywhere (picture attached of the bedside table) 6) Sunbeds - they had around 18 sunbeds by the only small pool and the sun beds on the beach were £10 per day. The only positive from this hotel was its location. I would never return.

Discrepancies stated in Itaka's advertisement and reality: Hotel 3*, Itaka's advertisement states 3.5*. Beach towels are not for a deposit, only 10eur rental (non-refundable). The positive aspects are the location, proximity to the airport, beach and great water, friendly service.

Location is good for a completely tourist trap type of holiday kardamena is a completely tourist strip of shops , bars and restaurants with the same cocktails and food and tourists gifts In every single one even the prices are the same - no haggling no market or street sellers if you like regulated then perfect. The hotel is right on the beach great but sunbeds are 10 euros for two with an umbrella and the quality is not great if you complain you will be given the cold shoulder, the pool is small and limited sun beds that are free people queue at 9am and the pool location is tucked to the side in what seemed to be a wind vacuum. Travelled with my husband and daughters (18 and 20) two rooms on arrival we were told you have our best rooms yes the view was great but that was it the rest us very old and smelly with building work next door drilling from 8:30 am, the bed made such a racket when you moved and so uncomfortable on complaint they put WD40 in it and a mattress topper this did not help, on day three our backs were so sore, we complained again we made to feel like we were causing a problem, no rep for love holidays to talk to no introduction to day trips ect yes basic we knew but this was very basic all inclusive the food was very repetitive occasional nice salad and chips everyday catered very much to the other more dominant nationalities that evidently were all in the new rooms all the uk holiday makers were in the old building that could do with being torn down and start again. All inclusive drinks are local wine and beer 🤮local spirits that has little or no alcohol if you drank half bottle of vodka you may feel a little tipsy - served in 250ml plastic beakers ltd to two at a time Soft drinks and water from a pump to conclude we made the best of it and if you just want to sit on the beach and occasionally wander down a tourist shopping street you will have a good time .you can hire a moped around 30 euros a day 70 euros for a quad or jeep for a day. Boat trip around 30 euros pp local but to kos town for places of interest takes 45 mins about 10 euro return- if your room is across the bridge don’t accept it xxx

Where do I start, we just returned from a week at this hotel. Room was modern and always clean to the. The hotel it's in great location and it's modern for only being 3 starts. The staff were amazing. I'd like to say massive thank you to all the staff but especially The Manager she was amazing welcoming and always happy to help with a smile and nothing was too much to ask. So once again massive thank you for making our stay unforgettable and we are already planning our next trip to the hotel.