We celebrated our 32nd wedding anniversary with a road trip from Brunei to Kota Kinabalu. For the first two nights, we stayed at Shangri-La Tanjung Aru, and on the final night, we decided to try The Klagan Hotel before heading back to Brunei. We booked the Atrium Room with a double/full bed and breakfast for two.
Upon arriving around 3 pm to check in, we were informed that our reserved room was not yet ready, though a room with two single beds was available. Since this was our honeymoon getaway, we insisted on the Atrium Room with a double bed. After heading out for dinner, we returned, only to be told—almost 8 PM—that the room with the double bed was still not ready or available.
However, Fahmi at the reception was extremely polite and understanding. He made every effort to ensure that our reserved room was prepared as soon as possible, even though bath towels were unavailable at the time and only provided the following morning! Haha. Despite that, we appreciated Fahmi’s efficient service—thank you, Fahmi!
The beds were incredibly comfortable, and the room was so quiet that we slept like babies. The hotel was clean and well-maintained, conveniently located near markets, spa, shopping malls, eateries, cafes, and the waterfront’s Anjung Senja seafood restaurant area. We would definitely stay here again when visiting Kota Kinabalu.
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