Kokol Haven Resort recensioner

The service provided was excellent, the rooms were dated and could be updated. The views were amazing, though driving up by yourself is quite daunting, especially when driving in the dark as there isn’t any lighting along the road. Definitely worth a stay at Kokol Haven Resort.

I had a very disappointing experience on New Year’s Eve 2025. My overnight stay was so unpleasant that I ended up checking out at 1:00 a.m. despite checking in at 8:00 p.m. After enjoying the dinner buffet at the restaurant, I entered the room for the first time at 1:00 a.m., only to be greeted by a spider with many legs and a photo frame covered in spider webs on the wall. The spider was actively moving around, and we were worried it might come near us while we slept. I immediately reported this to the reception, hoping to switch to a better room. Unfortunately, they only offered to clean the room rather than provide a replacement or cancellation option, which was disappointing but understandable. The room’s overall condition was also subpar, with an uncomfortable smell that made the stay even worse. It was not the New Year’s experience I had hoped for.

We had a pleasant stay, thanks to the friendly and hospitable staff. Our room in the Main Resort was spacious with a large toilet and a balcony, but it could benefit from some minor refurbishments. We noticed loose flooring with sharp edges and an ageing sofa that required attention. The cold weather may have contributed to a slightly damp and mouldy atmosphere in the room. Unfortunately, we experienced itchiness after sleeping on the bed and sofa, suggesting the possible presence of bed bugs. Breakfast was simple yet sufficient. Overall, it’s a decent resort with great potential, provided they address these maintenance concerns. However, given the price we paid, we expected a higher standard, making it feel slightly overpriced.

Excellent service, amenities and breakfast. Recommend place to visit!

Everything was amazing, the weather was nice can even witness both sunset and sunrise.

accomodating staff and beautiful hotel. satisfied with the services. buffet is simple but fulfilling.

Best place for both sunrise and sunset

Beautiful views, fine atmosphere. The only downside is the frequent power outages during my stay.

Kokol Haven Resorts ( KHR) is built on one of the most unique location in Sabah. It sits astride on the Cocker Range, at 2400 ft above the sea level and provides a cool 24 to 26 celcius , mediterrian climate all year round. Everything amazing..superb

Beautiful view of both the Kota Kinabalu city line and shore on one side and Mount Kinabalu on the other. The views alone make the stay worthwhile.

tv no line and no channel, the view is amazing, staff and the service was good and helpful, will come again next time

Good stay in a duplex accommodation . Comfortable and spacious . Good view and environment

Whenever comes to short trip,Kokol Heaven Resort is the best choice for me. Less than an hour drive from city centre, i get a fresh, greenish woods and mountain view with comfortable hotel stay. Yet, i wish to highlight that the resort should take note the food. The breakfast we got were cold, burnt ham, uncooked hot dog etc. Obviously pre cooked way of early, it is not hard to prepare order-and-cook items like hotdog, hashbrown, beans and eggs, right? i ordered additional set and was told it only rm15 for my kid, but in the end, the staff charged us rm35 and apologized for wrong pricing. Not knowing your product's price?? Then might need to consider for better training.

Located on a hill in Kota Kinabalu. The view is amazing. The food at the restaurant is nice too.. we love the vibe... will definately come again.