The Windsor Castle

bad smell in the room, cockroaches and Lizards living inside , no proper cleaning.. un able to enter into the room due to the above issues,..we cancelled and returned..

Location excellent and awesome food. Would like to come back again. Good place for get together.

I had booked the cottage which was a lake facing stay that is at the very back of the hotel, upon checking in there was no one to show the way to the place which was a little confusing to reach. And once i entered the property the fan in the bedroom was not working. The telephone was not working. There was no way to contact them and the property being very far from the reception there was no way but to walk all the way back to the reception and reporting these issues which was not resolved. I had to stay in the room without a fan and no means to order room service. After complaining at the reception i went to the restaurant and took their phone number and ordered food and asked for 2 extra glasses which were not delivered and had asked again with the person who had delivered the food, even after that i did not receive the glasses. I'm deeply dissatisfied with this stay. After paying so much the service was very bad.