Uday Samudra Leisure Beach Hotel & Spa

As we conclude our 29-day stay at Uday Samudra Hotel in Kovalam, our second visit, we're once again impressed by the spacious, well-equipped rooms and amenities that met all our needs. The attentive and warm staff made our stay special. Adesh, our room attendant, greeted us with a bright smile and showed dedication to his work. Under Arun's supervision, he kept our room spotless. In the restaurant, Manager Mr. Prashanth and his team welcomed us each day. Team members like Devi, Sibu, Sahir, Kanchan, Supriya, Shirika, Athiru, and Feba provided attentive service, enhancing our dining experience. At breakfast, Sri Murugan's coffee was delightfully delicious. At the front desk, Mr. Subesh, the Front Office Manager, was cheerful and ensured our needs were met promptly. The entire team's efforts have made our stay enjoyable. We plan to return to Uday Samudra Hotel next January.

Beautiful sea view rooms, clean beach, Ayurveda massage, tasty nutritious breakfast, beautiful property, many restaurants-. I loved the experience, watched a beautiful sunset from the legendary Kovalam beach. Many swimming pools but people getting into them in track pants and t shirts!

We visited Kovalam as a family of four to attend a wedding at a nearby KTDC unit and decided to extend our stay for an extra day to relax, enjoy some family time, and indulge in the beautiful sea views and Kerala cuisine. Overall, I would rate this experience 5/5, but due to a few minor issues, I’m giving it 4.5 (but not possible so 4). What We Loved: Prime Location: The hotel is right by the beach, perfect for those looking to enjoy the sea. Thoughtful touches like brushes and water to clean off sand when returning indoors made our stay more comfortable. Dining Experience: The all-day restaurant, with a view of the sea and the refreshing breeze, was a highlight. We enjoyed tea, fresh lime, and onion pakoras—delicious snacks by the ocean. Smooth Check-in: Check-in was efficient, and despite our late arrival, the rooms were ready. We enjoyed a traditional Kerala meal at the Courtyard, and the staff was attentive and helpful. Room Comfort and Cleanliness: We booked two standard rooms with balconies facing the sea. Both rooms were neat, clean, and comfortable, with cane chairs on the balcony for relaxing. The bathrooms were well-maintained, and housekeeping was friendly and efficient. Breakfast: The breakfast at Grasshopper was fantastic, with live tea preparation and a large buffet featuring at least four traditional Kerala dishes. The staff was cheerful, attentive, and non-intrusive, making for a pleasant dining experience. Minor Issues: Bathroom Odor: One of our rooms had an unpleasant odor in the bathroom. However, the staff quickly moved us to a different room, which we appreciated. Renovation Noise: There was some disruptive noise from ongoing repairs in one of the rooms, which was bothersome as we intended to relax indoors. After raising the issue, we were moved to a third room, which was quiet and comfortable. The housekeeping staff was prompt and helpful in assisting with the move. Weather Disappointment: Although our room had a sunset view, the weather didn’t cooperate, and clouds blocked the full sunset. Conclusion: Despite a few minor setbacks, the hotel’s excellent location, attentive staff, and overall comfort made for a wonderful stay. I would definitely visit again and look forward to experiencing more of Kovalam’s beauty!

Week stay at Uday Samudra following a week completing the Golden Triangle. Needed this break to relax, enjoy the Kerala experience and beautiful surroundings. Excellent service from all the staff in the hotel and especially the housekeeping team including Cyril

With all the grand claims UDS samudra gives experience of a cheap lodge , be it the interior of rooms where moulds of could be seen and quality of hospitality is substandard. The property got its 5 star ratings once and now they are cashing upon it . It stands as the carcass of a more than 20 year old property. The beach on which the branding of this property stands is actually very unsafe and local fishermen use it for docking their boat . This property is definitely understaffed. The core problem of this hotel is organisational mindset where the staff feels that they are doing some kind of charity while serving the buffet . Now coming to the food served in these buffets , it's substandard which I feel is intentional to keep another two dying resturant in the premises alive . I really wish the reputation of kerela tourism to be good . Uds Samudra is like said earlier is a black mould which needs to be scrapped and re created . I am talking about both infra and upper management which sets the standards for organisational behaviour.

We had a three week stay at the Uday Samudra beach hotel, during which we had to complain daily about the building works and associated noise and disruption experienced during our stay. Jack hammers, hammering and banging across various locations around the hotel were a constant everyday. In addition each day brought with it a constant stream of workmen wheeling barrows of building materials through the pool area which was hugely intrusive. Outside our ‘see view’ room was piles of building materials and workmen constantly grinding and cutting these materials (bricks, blocks, tiles, support metal work)etc. We complained numerous times to hotel management, the in-country partner of the travel agent and the travel agent in the UK, forwarding over 40 mails and over 100 videos and photos. We also had an issue with security associated with an external door having an inadequate and easily breached lock. On the plus side the staff were all lovely and could not do enough for us, and the food was excellent. The Hotel management however were in denial saying the noise was from adjacent hotels which was clearly not the case as demonstrated by numerous videos we collected. The in country agent was near to useless. The UK travel agent (Mercury Travel) was less than responsive having been sent 40 mails and videos, concluding that the hotel was carrying out essential beautification works, painting and tiling etc. after 6 weeks of investigation with their in-country partner. Which was not the case evidenced by the videos sent to them on an almost daily basis. This holiday should never have been sold given the ongoing extensive works that took place during our stay. I feel let down by the hotel and by Mercury Holidays in their responsiveness and ownership of the issue.