JW Marriott Masai Mara Lodge

Our stay at this lodge in the Masai Mara was truly unforgettable. It was far more than just a hotel — it was a deeply immersive experience that elevated our entire trip. I genuinely cannot imagine having stayed anywhere else; it was perfect in every way. From the beautifully designed accommodations and delicious cuisine to the thoughtful touches throughout the lodge, every detail was carefully considered. The guides were incredibly knowledgeable and passionate. The cameras provided from the Canon studio and staff to help you take the perfect photos was an amazing addition to the safaris. Some of the most memorable moments outside of the safari included breakfast in the bush, sundowners with breathtaking views, and meaningful cultural experiences. One highlight was our visit to the Maa Trust, where we learned about their work supporting local communities. This was something I had a particular interest in and our guide was able to make an accommodation to schedule this for us, again going above and beyond. I was able to purchase honey produced through a beekeeping initiative — a powerful and inspiring program that helps women support their families. I’m especially excited to use this honey to make the iconic Dawa cocktail and share a piece of this journey with friends back home. This lodge made our Masai Mara experience truly extraordinary, and I would enthusiastically recommend it to anyone seeking an authentic, luxurious, and enriching safari adventure.

I have been around some properties around the world but the JW at Masai Mara has to be the best I’ve been at Everything is meticulously taken care of (in an almost corporate way) yet you have the warmth of the staff to make it feel homely The staff truly lives by above and beyond - I came here to propose to my long time girlfriend and it was an experience of a lifetime Special shout out to Tanuj, Brian, Kennedy and Eric - yall the MvPs 💪

I’ve had the privilege of traveling extensively, but this experience stands out as one of the most unforgettable of my life. A heartfelt thank you to our exceptional guide, Issa, whose professionalism and deep knowledge of the reserve made every moment extraordinary—he seemed to know exactly where to find every animal. The entire team at the JW went above and beyond, delivering impeccable service that elevated this luxury adventure to an entirely new level. I would wholeheartedly recommend this experience to anyone seeking something truly special. Thank you again for making our honeymoon absolutely unforgettable—I already can’t wait to return.

Wow & i mean WOW. We have travelled most of the world and stayed in the most luxurious and exclusive hotels and resorts and never had an experience like we had here in the JW Masai Mara. Not only does the property provide a 5 star experience with the serene and beautiful views, the service is on another level! A huge thank you to the team, especially to Wilson, Eric, Stephen, Patrick and Dr Victor for making us feel right at home. The team really goes above and beyond to welcome you to the family and really build a connection and ensure your always well and having a great time. We will definitely be back and were truly saddened when we checked out and headed onward with our journey exploring Kenya.

UNBELIEVABLE! I’ve been fortunate to many different Marriotts in this one, blew the rest of them out of the water. Both from to the Hospitality from all the different departmental staff this was a trip of a lifetime. Richard at the bar will be the best mixologist you’ve ever come across for whatever it is that you desire to drink. He always had drinks ready to go for us for the night safaris as well. Diana did such a wonderful job organizing the staff and making sure all needs were attended to. Her nighttime fireside stories in the Masai culture were very informative. Timothy in housekeeping left the room perfect for set up and turn downs consistently and made sure our daily laundry was always returned. Sophie was our All-Star as she was an excellent guide and had so many facts of all the species we came across, which was just about everything we could’ve asked for. Fairman was the lodge manager and it was clear he takes a great amount of pride in his job to make sure all the appropriate staff members are well trained and educated for their positions, which showed. Faith and Melvin were excellent therapists at the spa for both massages and facials. The food was absolutely incredible as they change the menu for each meal every day. We never had one bad or mediocre meal. Killion was a great server and very attentive to our needs. One night we missed the dinner and he called us to check on us to see if they could bring us dinner, very thoughtful. The lodge only holds about 44 people so it is extremely intimate and personal. For an all inclusive it is worth whatever the point amount is considering you would get so much value, including the safaris which includes two a day. Even if you have to pay for this, the value is absolutely there. “Canon” Ken set you up with $30,000 photo lens and camera for breathtaking photos. He is very experienced and his Instagram page shows his talent offer very well. For only $25 to rent a camera during your whole day it is one of the biggest steals as well. Ken also helped us clean up, choose, and edit our photos. The spa was very rejuvenating and includes a free cold plunge, steam, and dry sauna that you can block off for an hour whenever for private use. The gym is also sufficient right next to the beautiful infinity edge pool, which was carefully maintained. Tanuj and Wilson were incredible help and courteous at the front desk. They went above and beyond to contact and change our flights when we needed help. Joseph (Mr Hippo) the F&B director was very knowledgeable on everything animal related and was always ready for an in depth discussion on life and the culture which was greatly appreciated. We witnessed him actually communicating with the hippos that are on property which was cool. Go take a look at the garden, you’ll never see a better one. I could go on and on, but I do not have one complaint of criticism. Get here!

We spent 5 unforgettable days on safari at the JW Marriott Masai Mara Lodge, and from the moment we arrived to the moment we left, the experience was nothing short of extraordinary. First and foremost, the resort itself is absolutely stunning. The interior design is among the best we’ve ever seen—elegant, serene, and inviting, creating a warm, cozy atmosphere that perfectly complements the natural beauty surrounding it. Our room was spacious and thoughtfully appointed, featuring a luxurious en suite bathroom with both indoor and outdoor showers. The bed was exceptionally comfortable—a small but meaningful luxury after long safari days. Our room attendant, Duncan, went above and beyond. He was kind, attentive, and detail-oriented, making us feel so welcomed every single day. We were also celebrating our anniversary during our stay and were deeply touched by the surprise decorations and thoughtful handwritten note—it was such a special gesture. The food throughout the stay was wonderful, beautifully prepared and varied. One highlight was the bush breakfast, where we shared a lovely morning meal with the couple we rode with all week and our incredible guide, Sophie. Sophie was one of the true stars of this experience. A fearless and passionate guide, she worked tirelessly to ensure every guest saw the animals they hoped for. We learned so much from her and were lucky enough to witness two lion kills—an exhilarating and unforgettable part of the trip. Another highlight was our visit to a local Maasai village, where we were welcomed with traditional dances and given a fascinating, informative tour by Robert, who was a gracious and engaging host. The lodge also provides high-quality cameras for guest use, which was such a thoughtful touch. Kennedy, the in-house photographer, was an absolute gem—patient, knowledgeable, and kind. He taught us so much about photography, and thanks to him, we captured memories we’ll cherish forever. Every single member of the staff made us feel like royalty—genuine hospitality at its finest. This was truly the trip of a lifetime, and we cannot recommend JW Marriott Masai Mara Lodge highly enough. It is worth every penny, and we will carry the memories with us forever.