The Pineapple Hotel

**Secure and Stylish with Excellent Service** I had a fantastic stay at this hotel, where I was given the most secure room on the property. This level of security was impressive. The room itself was a visual delight, with a beautiful design and spotless condition. Fresh towels were provided daily, adding to the sense of cleanliness and comfort. The staff were exceptionally polite, making my stay even more enjoyable. If I had to suggest one improvement, it would be to have more watercress in the shower, though this is a minor, personal preference. 9/10 is a perfect blend of security, style, and superb service.

Great hotel with friendly helpful staff and a decent breakfast. Booked as there weren’t many others available that night in the area, but it exceeded my expectations:-)

Our holiday started with the very friendly service from the hotel staff. Room sizes were very generous with 2 kids. Bathroom was amazing, a room in itself. I would recommend family’s with kids to this hotel. Across the road is a great restaurant serving Thai and western food with live music. A great experience. Thanks to the wonderful hotel staff for making our stay unforgettable.

Very nice hotel.

Air conditioning was making a lot of noise.

Booked 2 rooms, 1 for me and my partner and other for friends. I was unable to go due to a severe leg infection. I sent the hotel a picture of the infection and told them I was also happy to send them a video with my face and then pan down to infection. The pain was immense and there was no way I could travel to Krabi from Phuket. I advised the hotel in good time, but they insisted on keeping the money. This is simply bad and unethical business. I have a business with strict rules on refunds too, but illness always supersedes those rules, and we will refund provided we have evidence of the illness. On this basis, I rate the service as terrible. My friend did go and said he has no idea why it is posted as a 4 star hotel. He had just gone from a 4 star hotel in Phuket and this one was way below that. He was glad to leave!

All good

The hotel is about 1 mile away from Krabi City. So there is not much touristic things to do in the area. I personally enjoyed going to local restaurants and connecting with the people. The staff is very nice. Wifi is pretty bad though. The pool area is not bad as well.

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