Heaven View Krabi

Huge room, with sea view. Comfortable bed, nice sofa. Good bathroom, although aside from a small lip, no separation from shower and rest of bathroom, so the floor ends up soaked when you have a shower. Breakfast was not included, so I cannot comment on this. The Wi-Fi was effectively unusable. It was 2 bars at the most and usually just 1, so ok for some basic browsing, but I could not stream video. There is a very steep slope leading up to the hotel from the car park. On arrival, the hotel provided an electric vehicle to take me and my luggage from the car park up to the hotel. When I checked out, I asked if the same car would take me and my luggage to the car park. They said no. The previous day, I had seen the electric vehicle take other guests and their luggage down, when they had checked out, so I'm not sure why they didn't offer take me? I asked if there was someone to help me with my luggage (I'm not young and I have a bad back), they said 'no - only her', and pointed to a tiny young girl, who had a mop in her hand. The girl very kindly helped me and I topped her, but I don't think it was really her job? I heard every word from the guests in the room next door, so I had to wait until they went to sleep before going to bed myself. All in all, it was a nice hotel, but there are some improvement opportunities.

The kids had a great time with welcoming staff and direct pool access. The room is very spacious. Location wasn't an issue as we had a rental car.

amazing place! we enjoyed our stay a lot. it was spacy beautiful room with nice view and very comfortable bed. definitely recommend!