MW Krabi Beach Resort

The sell office in Bangkok is very bad, never pick up our call and not helpful. Do not stay in this hotel

Normally I avoid bad references, but I can't be silent in this case. Guests must be careful with this hotel as there is a scam going on. Even though the hotel was fully prepaid online they charged me the same amount at reception with the cash. I lost the payment receipt and the hotel staff (manager ***) consistently refused to resolve the issue and to return the money. He was telling me that it does not matter that I already paid online and that everyone pays at the hotel, you can ask every guest. He was also saying that ***** owes 50k THB to the hotel, this is why they must charge guests directly at the hotel. He was saying a lot of nonsense just not to return the money. He threatened me to kick me out of the hotel even though everything was paid online. Also to call the police if I keep complaining at reception. *** consistently refused to check with accounting if I paid at the hotel. He saw online payment receipts from *********** and my bank card charges but still refused to contact *********** directly to solve. I strongly believe this was not in his interest to return the money. The hotel reimbursed my money back finally only when I found the lost receipt and when they realized that I was staying in the hotel for a month and not checking out soon. It took me 12 days to solve the issue. 12 days of ignorance and constant stress. I can definitely say this manager *** ruined my holiday. No excuse from the hotel was given when I found the lost receipt and they finally admit the mistake Despite of this situation hotel is very nice place to stay. Daily clean ups, very convinient location not far from the beach, big and cozy balcony and swimming pool. Just beware of manager *** or he will rip you off.

Not bad ! All fine ,nice place .

Nice hotel near by the beach Room is very big Bed is comfy Staff nice

Hotel vieillot qui aurait bien besoin d'être rénové. Mal insonorisé, infesté de moustiques. Mauvais rapport qualité prix

Check in war trotz verspäteter Anreise problemlos. Das Zimmer war sehr geräumig, sauber, mit zwei große Betten, Bad mit Dusche und Badewanne ausgestattet. Ruhig gelegen mit Gartenblick, großer Terrasse, direkter Zugang zum Pool. Der Service sehr gut. Wir hatten eine simkarte gekauft die aufgeladen werden musste. Der Mitarbeiter an der Rezeption hat sich um alles gekümmert, vielen herzlichen Dank. Ohne Problem konnten wir eine weitere Nacht hinzubuchen. Der kleine Weg (shortcut) zum Nachtmarkt wird durch Bewegungsmelder gut ausgeleuchtet. Wir haben uns sehr wohl gefühlt. Auch der Manager war sehr freundlich und zuvorkommend, konnte uns viel über das Hotel erzählen. Wir können dieses Hotel wärmstens empfehlen.