Ayodhaya Palace Beach Resort

Friendly staff and perfect location but i found (3times)

I cannot in good conscience recommend Adodhaya Palace Beach Resort. Despite its claims of being a 5-star property, this hotel fails to meet even basic hospitality standards. It’s the worst hotel experience I’ve ever had and that’s not an exaggeration. Check-in and Room Issues: - Upon arrival, staff ignored me for several minutes before providing assistance - The Wi-Fi doesn't work in rooms - a problem that has persisted since Covid times based on other reviews online , yet they deceptively claimed it would be fixed "tomorrow" when I asked. - The bed was unbelievably hard and cheap, totally unacceptable for any hotel, let alone a supposed 5-star - When I complained, their solution was to pile blankets on top instead of providing a proper mattress topper - The shower head was old and disgusting - The bathtub stopper doesn't work, making it impossible to take a bath - They didn't provide a proper duvet/comforter - The sheets are cheap and raggedy, with stained undersheets Housekeeping Disasters: - Despite their policy stating rooms will be cleaned if keys are returned by 2 PM, my room was consistently left uncleaned until late evening - I returned at 4:30 PM to an uncleaned room - When they finally cleaned at 9:30 PM, they only made the bed without changing sheets - They ignored requests to change towels - Basic cleaning was neglected - trash and debris left on floors - They performed a rushed 5-minute "cleaning" when confronted - Getting fresh towels requires constant requests, with no guarantee of delivery, especially if you go out for dinner Management and Communication: - The hotel was unresponsive to both guests and the booking platform. If you ask them to do something they say yes and then ignore your requests. Everyday when passing reception there’s always a client complaining. - Trip struggled to reach them for 48 hours after my complaints. I - They provide substandard service with no apparent concern for guest satisfaction The property has beautiful bones but is being run into the ground by poor management and indifferent service. There are numerous superior hotels nearby, either cheaper or similarly priced, offering genuinely good service. What's particularly frustrating is that with proper management and staff training, this could be a lovely hotel. Instead, it's a cautionary tale of false advertising and disappointing service. Save yourself the frustration and book elsewhere. The worst hotel experience ever run and I’m not kidding

The most terrible hotel and service and breakfast that I’ve ever seen. Hotel was full of cockroaches. We could not stay more than 1 night because of cockroaches in the room.

This was my first time staying at a hotel with traditional Thai architecture, like what you’d see in palaces and temples, and it was such a cool experience. The room was totally worth the price, clean, tidy, and pretty spacious for just me traveling alone. The vibe of the place is peaceful and perfect for relaxing, yet it’s only a few steps away from the beach! There’s also a swimming pool which is great for families and kids friendly. Plus, there's a local night market not too far away, which was great to check out. The breakfast here was spot on, and the staff were all so nice and helpful. Overall, I had an amazing time and would definitely come back again! 😍

This is a charming hotel with a traditional Thai palace style. Relaxed atmosphere and situated right next to the seafront. Fast check-in and efficient service. Great breakfast buffet to set you up for the day. Friendly and welcoming staff. Highly recommend.

I can only say “Do not stay at this hotel”. It is very old and unclean, the swimming pool is not clean, they could not provide towels for swimming pool, breakfast is for 2 hours only 8:00 am to 10:00 am and because of this everyone wanted to eat at the same time so if you had a tour pick you up if you missed out on table you could not get breakfast before you left. One of reception staff was quite rude and did not care about any of the problems or wanted to fix anything. They serviced the room at 6:00 pm next day and did not clean toilet or bathroom. This place is totally overrated and again i say Do not stay there! If you do then don’t be surprised by lack of service