Grand Hotel

Friendly staff and great location! I had a problem with the the door lock. It wouldn’t open with the key card. The front desk staff found some one to help me open it quickly.

Hotel storico, ben posizionato in centro a 5 minuti dalla piazza centrale , ottimo rapporto qualità prezzo.

We stayed at the Grand Hotel Kraków from 14.3.2025 to 17.3.2025 during a visit to the city, and I must say that it is one of the most beautiful and inviting hotels I have ever visited. From the first moment I entered, I felt the unique and meticulous atmosphere that the hotel offers. The rooms were spacious, clean and incredibly tidy, with all the amenities and comforts that a hotel of this level should offer. The staff was professional, courteous and available for any question or request, and I felt that I was in good hands throughout my stay. The hotel is located in an excellent location, close to important tourist sites and a taste of the local culture, which only added to the experience of staying there. I highly recommend Grand Hotel Kraków to anyone interested in an unforgettable experience in the city of Krakow. The wonderful service, cleanliness and stunning design make it the perfect place for a comfortable and pleasant vacation.

Really enjoyed our stay in this hotel. Incredibly clean and well looked after. Good value for money and in the heart of the old city. Very quiet while we were there. Buffet breakfast fairly average. Would stay here again should we return to this fascinating city.

Great place, I highly recommend it. Great decor and service. I will add that they have a great cook because the food is delicious. It's really worth staying there for some time, even just to try the food and feel like a king while spending time in this great place.

Great hotel, amazing inside and outside. We payed for breakfast and dinner and it was very affordable, however when we were at dinner we were told we had to pay for waters. You sign a receipt every night at dinner for the drinks you buy and pay when you check out, For 3 nights for two of us it was 90 Zloty for waters with our dinner which equates to £18. Besides that the stay was amazing, our room as a standard double was absolutely massive. Moreover; the staff do not tell you what time breakfast or dinner is, from our experience breakfast is 07:00-10:00 and dinner is from 18:00. The breakfast is a buffet which ranges with different foods, even for fussy eaters! However the dinner is a set menu including soup for starter, a pasta dish for main and a desert. Overall the staff serving you dinner are amazing, everyone is very friendly and welcoming. When you arrive because check in is at 16:00, if you arrive early you can get them to hold your bags free of charge - sake for when checking out! The hotel is literally within 10 seconds away of the main square ! I would definitely recommend this hotel to anyone!