Otium Old Town Sarego

Skip this place There was poor communication regarding how to access the apartment. The apartment description says theirs a front desk but there isn’t. It took several attempts to obtain the key code. Upon entering, the apartment had a musty odor, which we discovered was due to a dishwasher filled with dirty dishes. Additionally, the bathroom door was broken. While the apartment is spacious, this was the only positive aspect of the rental.

Great location, Good space This is an apartment on the third floor of the building (2nd above ground level). It's in a fantastic location. It is very close to the main center of downtown but just outside it so that it's not loud. Just around the corner, there is a grocery store which carries most things. There are also a lot of restaurants within about 10 minutes since you can walk to the main downtown area. It is also a short distance from the Jewish quarter. It's nice and quiet which is good when you're trying to sleep. The place itself has two bedrooms - one with one bed and one with two beds. There is a balcony, full kitchen, television, and a washer/dryer machine. We found the beds to be comfortable and the place to be a good place for us to spend our downtime. The building doesn't have an elevator so if carrying your luggage up the stairs is difficult for you, you may want to keep that in mind.

Not satisfied with cleanliness We were disappointed with the apartment as it didn’t have the amenities listed on the site ex: toaster, espresso machine and safe. The beds were clean and good but the few towels they gave us were thin and stained. They didn’t supply any kitchen towels and had a used sponge at the sink. When we asked for these missing items they just put us off. The place was not clean and we noticed a lot of dirty areas. The location was great so we certainly liked that part. Overall, I wouldn’t recommend this particular apartment.

Ad said air conditioning and that is why I booked it and when I arrived there was no air conditioning so after a lot of back and forth we moved to the other otium building in the old town the next day with a room with air conditioning. This was very frustrating and inconvenient. The original room in the building outside of the old town did not feel clean at all.. couch is covered in stains and felt gross to sit on… black mold spots in the bathroom… counters did not feel clean. Did not have the luxury feeling like it did in the advertisement. The room in the building in the old town felt a bit cleaner. The communication with the ad booking and staff could be better. I would email them before staying to make sure your unit has air conditioning if that is important to you.

After a difficult start, I finally managed to book and stay at Otium Luxury Apartments. I had paid a deposit for a stay before COVID and they could no longer find my original booking or deposit. After many, many tiresome emails, it was finally sorted. The apartment was large and clean, as expected. It was good to have tea, coffee and sugar to use immediately. Dishwasher tabs were left for the dishwasher. The apartment is centrally located and in a quiet street. There is no lift in the building and the three flights of stairs made us very fit! If you want hot water, make sure to turn the boiler hot water and heating dials to their maximum setting. A note suggesting to do this would be useful... Otium booked my taxi to and from the airport.

Very nice Perfect location, nice and quiet with both Biedronka and Zabka close by. Easy instructions with very late check-in and communication was perfect. Only very tiny things like napkins or bigger towels would be on the list of improvements. 😂