Hotel Poleski

Polecam

Pobyt w Hotelu Poleski minął szybko i przyjemnie. Pokój zgodny z rezerwacją w aplikacji Trip, czysty, przestronny z pięknym widokiem na Wawel. Obsługa miła i sympatyczna. Śniadanie pyszne, wszystkie produkty świeże, kawka z ekspresu rewelacyjna. Lokalizacja hotelu w dobrym miejscu, blisko przystanki autobusowe i tramwajowe. Choć nie korzystałam bo wole spacery, a to tylko 30 min pieszo do Dworca Kolejowego Kraków Główny. Jestem zadowolona z pobytu i polecam ten hotel.

Very clean , views of Walwel Castle are unmatched.All staff very very pleasant and helpful.Location is across the river from the main tourist area with ten minutes easy walks into the city over bridge.Enjoyed the walk along the banks either way . Very quiet room ,good big enough to accommodate a wheelchair as one of the party had a broken foot. The bathroom was clean and modern with a good shower. Breakfast was pleasant in the restaurant with that wonderful view of the castle.No other meals available but food was relatively affordable and good in the city. The staff spoke English fluently and where helpful when arranging a trip .Free map available at the desk.

For the price we paid the hotel was clean and comfortable..the staff were very friendly and helpful.. food was hot and a varied selection.the hotel is not the best but it is a nice hotel .. stayed for 4 nights and enjoyed our stay. 5 minutes walk in any direction from hotel will bring you to all amenities in krakow

The hotel was barely open. The restaurant and bar were closed so nowhere to get a drink. Most of the staff were unfriendly, I had requested late check out with the travel agent as had a late flight home. Reception said they were unaware of this and that we need to vacate the room within half an hour even though the hotel was empty. Would not recommend staying here and would never return. The only good thing was the view over the Vistula river and Wowel castle.

Plus point is the view, IF you get a river view. Half the rooms don't have one, so be specific. Nothing else is good. Why else do you think it features so highly in their own adverts? There was perhaps a time when the hotel was great. But it has not been maintained. The rooms are bare, with a horrid rough carpet and they give the impression of being from a museum of life under communism. The breakfast was very poor. Coffee machine worked intermittently. Little variety or choice. I've had better breakfasts in several Polish youth hostels. As I sat down to breakfast, I found a dollop of congealed yoghurt and crumbs on my seat. This did nothing for my appetite. My main concern is that I booked a room late on a Friday. I knew it wouldn't have a river view - see from my pictures what view it did have - But I did hope to sleep. That hope never materialised. They gave me room 11, which is right underneath the motor for the air conditioning in the whole hotel. I tried to sleep and couldn't, being kept awake by frequent intermittent banging noises from the pipes overhead. They knew what they were doing when they gave me that room. At 2.45am, I got the receptionist to come up snd listen. he agreed it was awful. Then he went downstairs and turned the whole system off. it came back on again at 7am. Waste of time. Laughably, he tried to claim the noise was my air conditioning. But he had to be quiet when I pointed out it was not even switched on. They cynically exploited a lone foreigner, hoping he wouldn't complain.