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Verifierade recensioner
Läge och interiör4.1
Bekvämligheter4.0
Service4.1
Renlighet4.1
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Positiva recensioner(38)
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LIUBOV Khoroshukha
Standarddubbelrum
Bodde på juni 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 13 juli 2024
Wonderful clean hotel with polite staff! Highly recommend for staying on tour visit of Krakow
Översätt
Miriam in 中国
Standarddubbelrum
Bodde på mars 2023
Par
10 recension
4.7/5
Otroligt
Publicerades 5 maj 2023
The location is in a nice location, not far from key attractions and Old Town.
The rooms are spacious although the decorations are a bit from previous era and old school.
The staff is nice and friendly. Many groceries and restaurants in the area as well as tram for easier transportation.
Översätt
Gästanvändare
Standarddubbelrum
Bodde på juni 2022
Bokat för andra
2 recension
1.0/5
Publicerades 8 aug. 2022
not good at all, no reply for my cancelation. Even the trip.com.hk stuffs couldnt find them
Översätt
Matteus Sillva
Standarddubbelrum
Bodde på feb. 2024
Ensamresenärer
2 recension
5.0/5
Enastående
Publicerades 2 mars 2024
Hotel muito bom, hotel bem sinalizado, lugares, café da manhã perfeito com várias variedades. Recomendo muito "
Översätt
Samet
Standarddubbelrum
Bodde på apr. 2024
Par
1 recension
3.7/5
Publicerades 23 maj 2024
Otel güzeldi ***et memnundum 25 dakika resepsiyonda kayıtla geçti daha önceden trip üzerinden oda kiralamamışlar galiba çok ecemiceydi
Översätt
Stacey C
Bodde på sep. 2024
Familj
5.0/5
Enastående
Publicerades 16 okt. 2024
Me and mum travelled to Krakow for a 3 day short break. This hotel was just simply perfect for us. The hotel is really clean as are the rooms, housekeeping every day with towels and toilet paper, perfect location to see old krakow and the jewush quaters, everything is in walking distance with beautiful buildings on your travels, hotel was warm which was lovely after ling days sightseeing in colder weather, the staff were just amazing for us, we had alot of questions regarding directions and they were always happy to help given us accurate directions, plenty of food choices for breakfast which we enjoyed each morning. On departure, the reception arranged a hotel for us for 3.30AM and even provided us a snack bag to take with us for the journey home with a lovely ham salad roll, also a cheese roll which I didn't have as I don't eat cheese, a crossaint, fruit and s bottle of water :-). Overall it was perfect, no complaints and if I ever return to Krakow this will be the hotel I choose.
Översätt
Svar från boendet: Dear Guest, Thank you for your wonderful feedback! We are thrilled to hear that you and your mum had a perfect stay with us. It’s great to know that you appreciated the cleanliness of the hotel, our convenient location, and the warmth of our staff. We’re especially glad that we could assist you with directions and make your departure easier by arranging your next hotel and providing a snack bag. Your kind words truly motivate our team to continue delivering excellent service. We look forward to welcoming you back on your next visit to Krakow! Best regards, Paweł Marketing & Guest Relations Hotel Kazimierz
297gordonh
Bodde på aug. 2024
Par
4.0/5
Mycket bra
Publicerades 24 sep. 2024
A lovely little hotel conveniently located for the Jewish quarter. The hotel was very clean and all of the staff were so friendly and helpful. When we went on a daytrip with a 0600 pick up, we missed breakfast and were provided with a lovely packed lunch and a bottle of water. Very much appreciated. Just give some notice at reception. Our bedroom was very comfortable with a/c, but we didn't use it as the windows open for fresh air. We were at the back so couldn't hear the trams. The walls are paper thin and we could hear everything being said by the people both sides of us but we had some earplugs. Bedrooms have much more modern furniture than is shown on the Easyjet website.
Översätt
Svar från boendet: Dear Guest, Thank you for your wonderful feedback! We’re thrilled to hear that you found our hotel clean, modern, and conveniently located near the Jewish Quarter. It’s great to know that our staff's friendliness and helpfulness made a positive impact on your stay, and we’re glad we could provide a packed lunch for your early day trip. We appreciate your comments about the noise levels; we strive to create a comfortable environment for all our guests and will consider your feedback as we continue to improve. It's also fantastic to hear that you found our bedrooms to be more modern than expected. We hope to welcome you back for another enjoyable stay in the future! Best regards, Paweł Marketing & Guest Relations Hotel Kazimierz
Franny37
Bodde på juli 2024
Res med vänner
4.0/5
Mycket bra
Publicerades 8 aug. 2024
Hotel was a bit old fashioned but clean.breakfast was good lots of cheese and meats.no bar or anywhere you can sit together as a group just a couple of couches at reception no milk in room had to ask still never got any.no fridge in rooms.would go back to Krakow just a different hotel.
Översätt
Svar från boendet: Dear Guest, Thank you for taking the time to share your thoughts. I’m glad to hear that you enjoyed Krakow and found plenty to do and see. I appreciate your feedback regarding the hotel. I apologize for any inconvenience caused by the outdated aspects of the hotel, as well as the lack of milk and a fridge in your room. We are always looking for ways to improve our facilities and services, and your comments will help us in this process. Thank you again for your input. We hope you have a wonderful experience in Krakow, and we hope to have the opportunity to welcome you back to a more suitable hotel in the future. Kind regards, Paweł Marketing & Guest Relations Hotel Kazimierz
Simon R
Bodde på okt. 2024
Par
3.0/5
Publicerades 23 nov. 2024
Stayed here for 4 nights and must say there is a real mix of good and bad here. Firstly the bad, the trams were so noisy that is was so difficult to sleep. They are obviously very aware of this problem as we were immediately offered earplugs and they knew that the trams went to hour,y after midnight. Also there was a lot of drilling going on starting g at 8-15am through to about 6pm so not helpful if you had come back to your room for a nap or rest before going out in the evening. We also booked a double room but finished up with twin beds and another bed in the room. There was also a lack of plugs in suitable places, and while minor, no English to channels. Now for the good, breakfast was excellent with a very good choice although maybe could have been some more hot choices. Free wifi was good and the room was very spacious and at a good temperature. Staff were also friendly and helpful with additional coffees etc for the room when needed, the late check out time of 12-00 is also very good. On balance I wouldn’t stay here again as I wouldn’t expect to use earplugs to try and have a good nights sleep and would expect to be advised if noisy building work was going to take place. My tip to anyone would be that avoid a front facing room due to the tram noise.
Översätt
Svar från boendet: Dear Guest, Thank you for taking the time to share your detailed feedback. We appreciate both your positive comments and the constructive suggestions you've provided. We are truly sorry to hear about the noise from the trams and the drilling during your stay. We understand how disruptive this must have been, and we sincerely apologize for any inconvenience caused. We will certainly review this issue to find ways to minimize the impact on our future guests, especially regarding any construction work. We also regret that the room configuration did not meet your expectations and that the lack of plugs and TV channels were minor inconveniences. Your feedback will help us improve our room setup for a more comfortable experience. We are glad that you enjoyed the breakfast, spacious room, and the helpfulness of our staff. We will take your suggestion about the hot food options into consideration for future improvements. Again, we apologize for the issues you encountered and thank you for sharing your thoughts. We hope to have the opportunity to provide a more enjoyable experience in the future. Best regards, Katarzyna Marketing & Guest Relations Hotel Kazimierz
Gemma J
Bodde på okt. 2024
Par
4.0/5
Mycket bra
Publicerades 3 nov. 2024
Great hotel. Staff friendly. Clean. However, the trams almost shake the hotel when passing and the pillows are very uncomfortable. Perfect location every thing is within walking distance. Hotel is very warm which is great after a long day out exploring the city. Would stay again hopefully the pillows improve as we struggled to sleep.
Översätt
Svar från boendet: Dear Guest, Thank you for your great review! We are happy to hear that you enjoyed our friendly staff, clean facilities, and the perfect location for exploring the city. We're also glad to know that the warmth of the hotel provided comfort after a long day. We sincerely apologize for the discomfort you experienced with the pillows. Your feedback is important to us, and we will certainly look into this matter to improve the quality of rest for our future guests. We hope to welcome you back to Hotel Kazimierz soon, and we will work to make your next stay even more comfortable. Warm regards, Paweł Marketing & Guest Relations Hotel Kazimierz
jane_sysum
Bodde på okt. 2024
Par
3.0/5
Publicerades 3 nov. 2024
This hotel looks awful from the outside but it’s in a central location with all the sights within walking distance or the tram stops right outside. Our room was 002…DO NOT accept this room. It was too hot, extremely small with a view of rubbish bags and run down residential apartments. On the final night of our stay, the heavy iron curtain pole fell on his head, cutting it. Reception lady did not know what to do, no apology, and we had to push to swap rooms as we had no curtains. We were moved to a first floor room which was a massive improvement. Trams are noisy and shook our bed at one point. Breakfast was ok but the hot food was cold. Krakow itself was amazing…good food in restaurants and in street food cafes. Reasonable prices. Great bars with atmosphere and local beer is good. Such a shame this hotel let us down as we have nothing but positives about Krakow itself.
Översätt
Svar från boendet: Dear Guest, Thank you for sharing your detailed feedback. We are happy to hear that you enjoyed your time in Kraków and had a positive experience with the local food, bars, and atmosphere. However, we are deeply sorry to learn about the issues you encountered during your stay at our hotel. Please accept our sincere apologies for the discomfort caused by the room, the incident with the curtain pole, and the lack of immediate assistance. This is certainly not the experience we aim to provide, and we will review our procedures to ensure that such situations are handled more promptly in the future. We are glad that we could move you to a more comfortable room, and we appreciate your understanding. Your comments about the noise from the trams and the temperature of the hot food will also be looked into to make sure we improve these aspects for our future guests. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back to Hotel Kazimierz under better circumstances. Warm regards, Paweł Marketing & Guest Relations Hotel Kazimierz
Paulbr05
Bodde på aug. 2024
Par
5.0/5
Enastående
Publicerades 28 sep. 2024
This hotel is in an excellent location. The room was large and clean. The bed was comfy. There was a good choice for breakfast, which was very nice. We stayed for three nights and would recommend this hotel for those looking for a city break hotel at a good price. Referencing other reviews, we stayed in a front room and had no trouble with noise (just the trams) but light sleepers may want to bring earplugs.
Översätt
Svar från boendet: Dear Guest, Thank you for your positive review! We’re delighted to hear that you had a great stay and appreciated our excellent location. It's wonderful to know that you found your room large and clean, the bed comfortable, and enjoyed the variety at breakfast. We’re glad you felt our hotel is a good choice for a city break at a reasonable price. Thank you for your helpful note regarding noise for light sleepers. We aim to provide the best possible experience for all our guests. We hope to welcome you back for another enjoyable stay! Best regards, Paweł Marketing & Guest Relations Hotel Kazimierz
Trudy C
Bodde på aug. 2024
Res med vänner
5.0/5
Enastående
Publicerades 25 sep. 2024
We stayed for 3 nights at Kazimerz ll and were very happy with out stay. The hotel was very clean. The beds were very comfortable, shower powerful and the room felt very spacious for a city hotel. We found all the staff were polite and helpful. Plenty of food at breakfast, excellent pastries, some hot food, lots of meet and cheese and good coffee. Location was perfect, we were able to walk everywhere in the city but tram stop right outside if you needed it. We had rooms at the back so weren't troubled by tram noise. If you are wanting modern 4/5* this is not for you, but for a decent 3* city hotel this one is great.
Översätt
Svar från boendet: Dear Guest, Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your 3-night stay at Kazimierz II and found the hotel very clean and spacious. It's great to know that you appreciated the comfort of the beds, the powerful shower, and the polite and helpful staff. We’re glad you enjoyed the breakfast offerings, including the pastries, hot food, and good coffee. Our location is indeed convenient for exploring the city, and we’re pleased that you had a quiet stay away from tram noise. We appreciate your understanding that we are a cozy 3-star hotel, and we’re delighted to hear that you found us to be a great option for a city visit. We hope to welcome you back in the future! Best regards, Paweł Marketing & Guest Relations Hotel Kazimierz
Marguerita43
Bodde på maj 2024
Familj
5.0/5
Enastående
Publicerades 15 juni 2024
Just spent a week in krakow staying at this hotel . We had a loverly stay in the kazemierz district. Loverly little hotel . Very clean and friendly staff , made us feel welcome from the start . Rooms have what you need for a comfortable stay . An extensive breakfast available . Something for everyone to set you up for an exciting sightseeing day . Several tour places around to book tours . Hotel would help also . Safe area to be in . Good value for money .. 20 mins walk to the main centre . Tram stops almost outside the door( 2 mins walk ). Would Definetly stay there again .
Översätt
Svar från boendet: Thank you for your wonderful feedback! We're delighted to hear that you had a lovely stay with us in the Kazimierz district. It's great to know that you found our hotel clean, our staff friendly, and the location convenient with easy access to the main center and tram stops. We're also pleased that you enjoyed our extensive breakfast and found it a good start to your sightseeing days. Your kind words about the safety and value for money are much appreciated. We look forward to welcoming you back for another stay in the future! Best regards, Paweł Marketing & Guest Relations Hotel Kazimierz
FrequentFlier394005
Bodde på maj 2024
Par
5.0/5
Enastående
Publicerades 15 juni 2024
Nice central hotel situated in the Jewish quarter,if you want a sleep ask for rooms at back as trams start really early we were in room 3 at the back of the hotel & we had a great sleep nice comfy bed & pillows & really nice reception staff. Can't comment on breakfast as we didn't book that but we would definitely recommend this hotel.
Översätt
Svar från boendet: Thank you for your feedback! We're glad you enjoyed your stay in our centrally located hotel in the Jewish Quarter. It's great to hear that you had a good sleep in your comfortable room and found our reception staff to be friendly. We appreciate your recommendation and hope to welcome you back soon, perhaps to try our breakfast next time! Best regards, Paweł Marketing & Guest Relations Hotel Kazimierz