wheelergrl
2 september 2024
As a wheelchair user, I chose this hotel because it offers accessible rooms. Unfortunately, I found something else. The room is spacious and there is an extra handle at the entrance door so that the door can be pulled shut. This is where the facilities for disabled people come to an end. There is no shelf in the wardrobe at wheelchair height, nor can you hang your clothes (so you have to scatter them on the floor and/or spread them out on the small desk). The bathroom door has a threshold several centimetres high (threshold!!!), the shower seat was assembled incorrectly. Fittings are too high and incorrectly positioned. Soap is out of reach, as is the hairdryer. Shower and hand towels are only accessible when standing.... Anyone travelling alone in a wheelchair is totally lost in this hotel. This is despite the fact that Sweden is a very wheelchair-friendly and accessible country. However, the friendly and helpful staff and the great and very tasty breakfast buffet deserve a positive mention.
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