Norefjell Ski & Spa

Terrible food, both breakfast and dinner. For this price you expect qality but nothing about the food was that.

A wonderful atmosphere as a result of the hotel's good facilities, beautiful location and service-minded staff. Highly recommended!

We arrived on a Sunday around 5pm. Check in quick and we were in our room (executive suite) in around 10 mins from arriving. I will admit that the room could have done with a lick of paint and some TLC but the facilities in it and the overall functionality far outweighed any negatives. Full kitchen with everything you could want, washing machine and drying cabinet - brilliant so you don't have to take smelly ski stuff home and wash it before putting it all away. The bed super comfy, although some may find it too soft - it was perfect for us. The bath in the main bedroom was sublime, great views of the slopes! Food got off to a bumpy start when I said I was vegetarian - not common in that area I don't think. The first few nights they struggled a bit to come up with meals for me but the food just got better and better. The breakfast buffet was amongst the best we've had (and we travel a lot) and the evening meals all had fresh and very tasty ingredients. All staff in the hotel were friendly and welcoming and very apologetic about the vegetarian options at the start of the week. The ski slopes were fantastic, such a choice for different abilities. A special shout out to the staff in the Ski Stua - all lovely, and the food and drink was fabulous. We've been skiing in Austria the past few years but will definitely now come back to Norefjell and the spa hotel.

A nice place with a great view, but be aware of their arrogance if you complain about anything. Staff is mostly unprofessional younger people without proper training in how to provide customer service. I complained about something unsatisfactory during lunch (scrambled eggs made from powder) and they told me I was wrong. We were on a business trip, and many of us reacted that they actually pulled this kind of cheap trick, and then denied it. Also, they will start hammering on your door 1 hour before checkout, and evenenter your room (saying "oh, excuse me"). Planned disrespectful behaviour. I cannot recommend this hotel. Go elswhere.

In a word AWESOME, the facilities, staff, quality of food and service was second to none. We used the Olympique restaurant for evening dinner and the Skisenter for lunch, both were excellent. Our ski guides for the day were Nils and Leon, who were both very patient and helpful which made a novice like myself have a most enjoyable day on the slopes

Feeling the need to leave a review as some of the reviews on here simply do not represent our experience of this hotel. Some initial comments: Our room was clean comfortable and warm. Patio doors opened vertically if you need fresh air and radiators turn off if you’re too warm. It was very quiet and I’m a super light sleeper so I know haha. The staff throughout couldn’t have been friendlier, more professional. Without exception and for the whole week. The restaurant was good. If a menu is repeated you get the option to go to the Matbaren restaurant downstairs which is fab. We did this twice for a change. Chicken burger dirty fries and pizza were excellent and the staff so great. The pool area and saunas are free. They’re fine. They can get busy after the lifts close so pick your times. But they’re not dirty or dated at all. Quite the opposite. The skiing is fantastic. The slopes maintained really well and something for everyone. We had a thoroughly great week and commend all the staff for their hard work. Oh the ski hire place and lockers were great too. We went with ski solutions and as ever with this company the whole experience was excellent.