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Verifierade recensioner
Läge och interiör4.0
Bekvämligheter4.1
Service4.1
Renlighet4.0
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Alla recensioner(14)
Positiva recensioner(9)
Recensioner med foton/video(1)
Negativa recensioner(2)
Vicheka Tha
Deluxe-dubbelrum
Bodde på juli 2024
Par
11 recension
4.5/5
Utmärkt
Publicerades 26 aug. 2024
I had a great experience at this hotel. The staff was incredibly friendly, and the room was clean and comfortable. I was especially pleased that they allowed me to check in early, which made my stay even more convenient. recommended!
Översätt
dy_swr
Deluxe-dubbelrum
Bodde på aug. 2024
Affärsresenärer
6 recension
4.5/5
Utmärkt
Publicerades 10 okt. 2024
Beautiful hotoel, great experience overall. But the space is a bit tight.
Översätt
Tham
Familjerum
Bodde på apr. 2024
Affärsresenärer
6 recension
5.0/5
Enastående
Publicerades 23 maj 2024
Very recommended
All is good
The staff very friendly
Had booked this hotel in advance from Saturday for a week. Got back after a day’s work for our 3rd night at hotel to be asked if we were checking out. We said no and were told we needed to check out as they were fully booked. About 8pm we had nowhere to go in Poipet- 2 women who do not speak Khmer! They offered no apology nor support and turned down quite a lot of business from us. We’d done nothing wrong, had not been complaining or disrespectful. Luckily we called someone who was able to get us in somewhere else. In asking if they seriously expected to pay they replied they would charge us for the night they were throwing us out!!! Had we known the day before they couldn’t honour the booking we could have moved no problem. They proceeded to lie and tell us they’d told our manager that our stay could not be extended the day before but as we were with the manager we know that conversation never happened. Why lie? It was a shame as we were enjoying the stay until then. Their attitude was not good with no apology so no I would not stay again and would be wary if anyone else told me they’d booked.