Scarletz KLCC Apartments by Soulasia recensioner

Svar från boendet: Dear Katerina,Thank you for your kind review! We're glad you enjoyed the spacious apartment, beautiful view, and smooth check-in process. It's great to know the location was convenient for you. We truly appreciate your recommendation and hope to welcome you back soon!Best regards,[Soulasia / Monir]

Svar från boendet: Dear mishaazri,Thank you for your kind feedback! We're glad you found the apartment comfortable and well-equipped for your group. It’s great to hear you enjoyed the view and had a pleasant stay. We look forward to welcoming you again soon!With appreciation,[Soulasia / Monir]

Svar från boendet: Dear Guest,Thank you so much for your wonderful feedback! We're thrilled to hear you enjoyed the great location and spacious room. It's also fantastic that our staff's efficiency helped make your stay even better. We're especially happy you appreciated the convenience of having everything you need in the room—it's something we strive to provide for our guests, unlike other platforms. We hope to welcome you again soon for another exceptional stay!Warm Regard,Soulasia Team.

Svar från boendet: Dear Aishah,Thank you so much for your fantastic feedback! We're thrilled to hear that you had another great stay with Scarletz by Soulasia, and that Adi and Erfan were able to fulfill your requests. We're so glad you enjoyed the apartment and the amazing view for the New Year countdown!Your kind words mean a lot to us, and we’re already looking forward to welcoming you back to Scarletz in the future. Thumbs up to you too, and a big thank you for choosing us again!Best regards,Soulasia Team.

Svar från boendet: Dear Guest,Thank you for your thoughtful feedback! We’re glad to hear that you found the apartment’s location convenient and that the rooms were well-equipped, including the washing machine.We appreciate you sharing your concerns about the soundproofing. We understand how disruptive noise from cars and motorcycles can be, and we’ll definitely look into potential solutions to improve this experience. Additionally, we’re sorry to hear about the occasional unpleasant smell and will investigate this issue to ensure a more comfortable environment for future stays.As for the pool, we’ll work on managing crowding during peak times to improve the experience for all our guests.Thank you again for your valuable comments. We’d love to welcome you back and hope to offer you an even better stay next time!Best Regard,Soulasia Team.

Svar från boendet: Dear Guest,Thank you for sharing your feedback. We’re sorry to hear about the wait time for the lift and that your experience with our front desk staff did not meet expectations. Your comments are important, and we will work with our team to improve service quality and efficiency.We also appreciate your suggestion regarding the bed size—we’ll definitely consider it for future improvements. We hope to have the opportunity to provide you with a better experience on your next visit.Warm regards,[Soulasia / Monir]

Svar från boendet: Dear Guest,Thank you for your feedback! We apologize for any inconvenience with the check-in process, and we’ll make sure to improve communication between the counter staff and the Airbnb operators. We appreciate you sharing your experience and hope you were still able to enjoy your stay despite the busy lobby. We hope to welcome you back in the future!Best Regard,Soulasia Team.

Svar från boendet: Dear Guest,Thank you so much for your kind words! We’re thrilled that you enjoyed your stay and appreciated our room decor, facilities, and cleanliness. We look forward to welcoming you back soon!"Best Regard,Monir Soulasia.

Svar från boendet: Dear Guest,Thank you for your detailed feedback! We’re glad you appreciated the cleanliness of the room and the convenience of having a washing machine with a dryer function. While we’re happy you found the location accessible, we understand that walking distances can be a consideration. We’re also thrilled to hear that our prompt responses met your expectations. We look forward to hosting you again!Best Regard,Soulasia Team.

Svar från boendet: Dear Guest, Thank you for your review and for highlighting the aspects of your stay you enjoyed, like the high floor view, amenities, and water pressure in the shower. We’re pleased to hear these contributed to a positive experience.We apologize for the issues with the curtains, lack of hangers, and the elevator delays. We understand how these affected your comfort and convenience, particularly during check-out. Your feedback is invaluable in helping us address these areas, and we’re currently working on solutions to improve the elevator experience for our guests.Thank you again for your insights, and we hope to welcome you back with an improved experience.Warm regards,Soulasia Team.

Svar från boendet: Dear Guest,Thank you for the high recommendation! We truly appreciate it and look forward to having you with us again soon!Best Regard,Soulasia Team.

Svar från boendet: Dear, GZAINIE"Thank you so much for your heartwarming feedback! We're truly happy to know that you enjoyed your stay and felt comfortable and cozy in the room. It was a joy having you with us, and your kind words mean the world to us. We can't wait to welcome you back when you're next in KL—our doors will always be open for you. Until then, wishing you safe travels and wonderful adventures ahead!"Best Regard, Soulasia Team.