Millerz Square Suite by Mana-Mana

I got to say I’m really not satisfied with the stay.  First, I was told I ordered the wrong rooms when I’m very confirm I chose the room carefully which I don’t want the family studio as last time we were staying there and it’s not a pleasant stay. So, I’m make sure I’m not select the family room when I book the room. Anyway it’s get me to the same family room which I don’t know whose mistake?  Secondly, I have ask the concierge counter that I don’t want the uneven bed which I had last time. He said you can change room if it is. So I went to the room he has given but boom.. the room is not ready yet. And I have an upset stomach which need to go to toilet asap. Nvm I can just wait a little bit then I saw the bed is uneven so I just call the number given to make changes to the room straight away. This is very hassle as I’m taking two luggage’s and few bottles of water bought with me which I’m alone at that time. I need to go down to the concierge counter again to obtain the other rooms key.  Third, when I reach my new room I find the bed is also uneven. I’m so pissed off of the stay. After one night stay I got my back pain again. Hence, I requested to chance the room. My spouse said it’s hassle to change room again as we have luggage’s and some other heady stuff so we just let it go.  Seems like this property is not my favorite anymore. I will pass to other hotel or short stay in the future.

What a bad experience. The staff forget to pass back ic when during check in and don’t even bother to give a call to inform wait until I found out and ask where is ic… the cleanliness is even worst, a lot ants were found in bed and pillow, dusty floor. And the wifi is not working as well. Definitely wont book this again with mana-mana.

Room bedsheets is dirty, got beg bug, we got bitten and allergy, toilet with spider web, customer service is worse, we report the bedbug problem and show the infection area, they send one person to come up and the respond answer is " you need any help just call customer service", what the hell, we call customer service to just tell us to call customer service

Stay here few times. Everything was good by this host. Just the staff forgot to refill the detergent need to wait for this one day to washing clothes .

nice view... around have alot foods... room it's clean

The room is nice and complete with facilities. The location also strategic because nearby shopping complex and easy to walk around