The Quay Hotel Bukit Bintang

Though the location is awesome, heart of bukit, but the facilities and staff are below average in quality, accountability and responses

Not recommend at all even though the location is good. The room is old and not clean. Small insect was crawling on the floor. The review online and photo was totally different. At 12midnight to 2pm, outside of the room is noisy. The 2 ladies staffs at the counter on 5/10/2024 1pm was not friendly and the way they communicate with other customer is sarcastic. After the customer left the hotel, still talk bad about the customer at their own language with I can understand. The worst hotel I had ever stay :(

This hotel room is very small but location in nice area beside Times square of China and here is too much good people and you know complimentary only coffee no drinking or mineral water give from the hotel hotel reception have a water but we will pay

The hotel counter service is a bit slow,The environment of the room is good, but the washbasin is a little dirty, like the customers who lived before got smoke marks.The location is quite good. If you want to live near bukit bintang jalan alor.

The room does not have enough space to move around. But it's in the center of the night market and night life. It's very accessible for everything.

We are a family of 4. 3 adults and 1 child. Very good location and just along Jalan Alor Night Market and just 3 minute walk to bukit bintang train station and 5 minute walk to pavilion.

Dirty Room sticky floor, no window. I was feeling like suffocating. But hotel is in a very good location

it is located at Jalan Alor Street food. The service was good, and the place was enough to accommodate 4 adults even quite small, but it is okay.

Scam taking fake photo lies you make dirty their bed sheet then reject to give back your deposit