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Verifierade recensioner
Läge och interiör9.0
Bekvämligheter8.1
Service8.1
Renlighet8.5
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Gästanvändare
Elegant svit med stadsutsikt (2 sovrum)
Bodde på sep. 2023
Res med vänner
1 recension
10.0/10
Enastående
Publicerades 3 nov. 2023
服务:👌
环境:👌
卫生:👌
设施:👌
Svar från boendet: 看到客官簡單而又深厚的好評真的是好激動呢~我們力求為每位客官提供最為貼心細緻的服務,為每位客官帶來超值的體驗。您的鼓勵是對我們最大的支持,我們會用心服務好每一位家人,期待您的下次相遇!
Jia Xin
Elegant stadsutsikt King Size-säng Rum
Bodde på mars 2025
Par
4 recension
9.0/10
Utmärkt
Publicerades 13 apr. 2025
It’s located at the center of Kuala Lumpur. Walking distance to Pavilion KL and TRX. It‘s apartment, not hotel. You need to enter one door to meet ur own room, so you may hear some open door sound. Shoes, hairdryer, teeth brush and toothpaste are provided. You can enjoy the view at level 37 and there is swimming pool. However, it‘s quite crowded inside the pool.
We found some moldy sheets. You can bring ur own sheets if you mind it. Small tip here: checkout earlier to avoid long waiting time for lift🤣
Overall I quite satisfied. Will visit again in future.
Översätt
Svar från boendet: Thank you very much for your detailed feedback! We're glad to hear that you enjoyed the central location and the beautiful view from level 37. We sincerely apologize for the inconvenience regarding the bed sheets and pool crowd. Your comments are valuable, and we will definitely follow up with our housekeeping and facility teams for improvements. As you mentioned, peak hours may cause longer waiting times for the lift, and your tip for an earlier checkout is helpful for future guests too. We appreciate your understanding and look forward to welcoming you back for an even better stay!
TravelwithNicRin
Elegant stadsutsikt King Size-säng Rum
Bodde på feb. 2025
Ensamresenärer
1 recension
10.0/10
Enastående
Publicerades 17 mars 2025
Im very satisfied stay at Axon Residence. The place is very nice with a beautifull view from my room. Mr Rakib as duty officer is very kind and helpfull. This place is very strategic and near with some of famous Shopping Mall such as Sungai Wan, TRX Exchange and Pavilion. I am very recommended to stay in this building.
Översätt
Svar från boendet: Thank you for your kind feedback! We’re delighted you enjoyed the room view and appreciated our staff’s service, especially Mr. Rakib. We’re also pleased the location met your needs. Looking forward to your next stay with us!
Aleng
Deluxe City View Suite 2 Sovrum
Bodde på dec. 2024
Familj
2 recension
10.0/10
Enastående
Publicerades 5 jan. 2025
I love the hotel’s location , only around 360m to bukit bintang 😍 Hotel itself was very clean and fantastic view gaiss 😍😍😍 At check-in , a staff member named RAKIB provided us with exceptionally kind assistance until we settle for check out 🫶🏻✨
Översätt
Svar från boendet: Thank you so much for your wonderful reviews and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at Axon by Kimiro, appreciated our central location, and found the room views to be spectacular.A special thanks for acknowledging Mr. Rakib's efforts to make your stay more comfortable. Our staff always strives to deliver an exceptional experience to our guests, and it's delightful to know that their hard work is recognized and appreciated.We look forward to welcoming you back to our hotel in the near future and providing you with another fantastic experience!
Nutella Jam
Deluxe City View Suite 2 Sovrum
Bodde på nov. 2024
Familj
1 recension
8.5/10
Mycket bra
Publicerades 7 feb. 2025
So far is clean and location near Bukit Bintang is best, but the traffic have bit jam, and residence floor not too clean oily.
Översätt
Svar från boendet: 感謝您選擇入住我們的豪華城景套房(2卧室),並分享您的寶貴意見!我們很高興您對酒店的環境和便利的地理位置感到滿意。靠近武吉免登的地理優勢確實是我們的一大特色,為您的出行提供了諸多便利。關於您提到的交通情況,武吉免登作為繁華地段,確實是城市活力的集中體現,偶爾的高峯期交通也為這片區域增添了獨特的都市節奏。我們建議您可以嘗試附近的公共交通設施或步行探索周邊,以更好地體驗這座城市的魅力。再次感謝您的支持與分享,我們期待有機會為您提供更多難忘的入住體驗!祝您生活愉快,旅途愉快!
Alvin_83
Elegant svit med stadsutsikt (2 sovrum)
Bodde på nov. 2024
Familj
1 recension
10.0/10
Enastående
Publicerades 24 dec. 2024
Our recent stay at Ress the Axon Residence Hotel was fantastic! The location is absolutely prime, making it easy to explore the city. The apartment itself was spotless, well-lit, and the AC kept us comfortably cool throughout our stay.
While traffic in the area can be a minor inconvenience, it's expected given the central location. We found that planning our transportation in advance and potentially using alternative ride-sharing services helped mitigate this issue.
The standout feature of our stay was the exceptional service provided by our leasing agent, Rakib from Kimiro. He was incredibly responsive and consistently went above and beyond to ensure we had a smooth and enjoyable experience. His timely assistance was invaluable.
Overall:
We highly recommend Ress the Axon Residence Hotel for its convenient location, comfortable accommodations, and the outstanding service provided by the Kimiro team, particularly Rakib. A truly memorable stay!
Översätt
Svar från boendet: Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our prime location, spotless and well-lit apartment, and the exceptional service from Rakib. Your kind words motivate us to keep delivering the best experience to our guests. We are also pleased that our transportation planning tips were helpful. It was our pleasure to host you, and we look forward to welcoming you back to Ress the Axon Residence Hotel in the future. Wishing you all the best!
Gästanvändare
Elegant stadsutsikt King Size-säng Rum
Bodde på nov. 2024
Par
1 recension
10.0/10
Enastående
Publicerades 14 dec. 2024
Dekat dgn pavi and walking distance pergi kunafa crisp, damascus, pavi dan farenheitt 5 minit je. Staff raqib baik, bilik bersih. Sky pool view klcc and pavi.
Översätt
Svar från boendet: Thank you for your high evaluation of our hotel! We are glad to know that you are satisfied with the location, facilities, services and clean rooms of our hotel. Our sky pool and the view of KLCC and Pavilion are indeed the favorites of our guests, and we are very happy that these have added wonderful memories to your stay. Your recognition will motivate us to continue to provide high-level services. We look forward to your visit again and wish you a pleasant journey and a wonderful life!
Aunishuhadaa
Elegant stadsutsikt King Size-säng Rum
Bodde på okt. 2024
Res med vänner
2 recension
7.5/10
Publicerades 2 dec. 2024
booked for my friends, sebab saya stay hotel sebelah axon ni. bilik ok cantik, view cantik. cuma takperasan iron takda sekali. process check in mcm biasa kena ctc host dulu for details, takberapa faham cakap dengan staff dia sebab bukan orang malaysia rasanya. but approved semuanya, kurang dekat iron je yang takda and also tak provide parking so kena park bangunan sebelah. yang lain ok nice!! >> gambar view dari bilik
Översätt
Svar från boendet: Hi, thank you for sharing your feedback! We're happy to hear that you found the room and the view beautiful. We apologize for the inconvenience regarding the missing iron and parking arrangement. We'll work on improving our communication and ensuring these details are more convenient in the future. Your comments are valuable for us, and we appreciate your understanding. We hope to host you again soon for a better experience!
Gästanvändare
Elegant stadsutsikt King Size-säng Rum
Bodde på okt. 2024
Ensamresenärer
2 recension
7.0/10
Publicerades 17 jan. 2025
This is an apartment complex turned into hotel rooms and managed by a company. It's not a typical hotel.
I booked a single room with a double bed. The turns out one half of a dual-key apartment. So I entered one door and then entered another door to my room. The entry is managed by two key cards.
Location - it's between Jalan Imbi and Jalan Bukit Bintang. Both roads are very busy almost all times of the day and night. Good to walk where you need to go. Pavilion Mall and TRX Malls are about 10mins walk in opposite directions. There's of course lots of local food around. The train stations are not close by, at least 20mins walk away. The view from my room faced TRX mall. Pretty but also very bright at night (Prudential building especially).
Cleanliness - Room and bathroom were clean when i checked in. You're supposed to request for someone to come clean your room if you need to, otherwise no one will come bother you.
Service - not much to speak of. When you arrive you need to send a Whatsapp message and a member of the company staff will come meet you to give you the keys and explain things. No breakfast.
Facilities - the Axon shares facilities with the adjoining hotel next door, The Sleeping Lion. I went to use their roof top pool (great views) but it's also very chlorinated to the point of people coughing. Wear goggles to swim else you might go blind. Many people don't swim and just hang out to take pictures. There is a gym and sauna too.
Issues - 1) the lifts can be slow to accommodate guests in the 400 plus rooms, especially in the morning and check out times. 2) my neighbouring unit smoked and the smell got into my room. I made sure to complain because smoking isn't allowed. 3) I didn't read the fine print that a RM200 deposit is required in cash. 4) I couldn't work the Android TV. 5) Wifi is kinda slow and unsecured.
Översätt
Svar från boendet: 感謝您入住並分享詳細的反饋!我們很高興得知您對酒店的位置、房間清潔度以及屋頂泳池景觀感到滿意。以下是針對您提到的一些情況的回覆:1.關於客房與設施問題:我們酒店嚴格按照相關管理規定運營,並致力於為每一位客人提供舒適的入住體驗。如果您有任何問題或需要協助,工作人員會通過您提供的聯繫方式及時響應。2.關於拍攝護照訊息:入住時記錄護照訊息是為了遵守當地的法律法規並保障客人的合法權益。我們會在登記完成後立刻歸還護照,並且所有訊息都嚴格保密。3.關於按金問題:按金的收取是為保障客人在入住期間的權益,並在退房時全額退還。如果有任何疑問,我們的前台團隊會隨時為您解答。4.WiFi與設施問題:我們已經將您的反饋轉達至相關部門,未來將繼續優化網絡體驗和設施條件。感謝您的理解和支持!如果您未來有其他建議或需要幫助,歡迎隨時聯繫我們。期待您的再次光臨!
Michele Tang
Elegant stadsutsikt King Size-säng Rum
Bodde på dec. 2024
Familj
1 recension
10.0/10
Enastående
Publicerades 21 mars 2025
Room is very cosy and comfortable for families.
Översätt
Svar från boendet: Thank you so much for your kind review! We’re delighted to hear that you found the room cosy and comfortable for your family. It was a pleasure hosting you, and we look forward to welcoming you again soon!
Tan
Deluxe Stadsutsikt Svit (3 Sovrum)
Bodde på sep. 2024
Familj
5 recension
9.5/10
Otroligt
Publicerades 16 okt. 2024
In overall, it is recommended. Excellent stay in Bukit Bintang. No big issue. Just some small issue for further improvement: the door hinge of bathroom is making noise, shampoo and bath gel lack of bubble, floor is sticky. In overall, it's a nice stay.
Översätt
Svar från boendet: We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We’d love to welcome you back soon, so don’t be a stranger. Thanks again!
Gästanvändare
Deluxe Stadsutsikt Svit (3 Sovrum)
Bodde på mars 2025
Res med vänner
4 recension
8.0/10
Mycket bra
Publicerades 6 apr. 2025
1. Check-in/out was easy, but recommended to contact the operator when you are about to arrive; otherwise, contact them at the lobby as this is a home not hotel hence no check-in reception.
2. Parking only 1 complimentary - access card given while you check-in and get access cards.
3. This is a Dou Door unit so if booking to stay for 5 pax you will have 2 rooms one unit and 1 room another unit side by side with main master door.
4. Facility - swimming pool was closed for maintenance hence cannot enjoy otherwise level 37 was a good view both KL tower, Menara 118 and partial KLCC. Another side is a full view of TRX.
5. cutlery only enough for 3 pax hence if you have 5 pax and wanting to dine-in unit prep your own. Others such as bath gel etc are provided with toothbrush and paste - basic.
Overall with a night stay at this price am excepting more but it was fine. Units are new and clean. Service was excellent, just need to whatsapp the operator and they came fast to attend to you.
Översätt
Svar från boendet: Thank you very much for your detailed feedback! We’re glad to hear that you found the check-in/out process smooth and appreciated our prompt service via WhatsApp. We truly value your comments regarding the parking arrangement, room layout, and kitchen utensils. We will certainly take these into consideration to improve our guests' experience in the future.We sincerely apologize for the inconvenience caused by the pool maintenance during your stay. Your understanding means a lot to us, and we will do our best to provide clearer updates about facility availability moving forward.It’s great to know you enjoyed the view from level 37 and found the unit clean and comfortable. We look forward to welcoming you again for an even better stay!
Meliaaaa
Deluxe City View Suite 2 Sovrum
Bodde på aug. 2024
Familj
1 recension
10.0/10
Enastående
Publicerades 18 sep. 2024
We are so happy spent our nights in axon by kimiro. The staffs are very responsive and helpful. The check-in process was easy, no hassle. We got 2 rooms and both were clean, convenience, modern like 5 stars hotel bonuses with kitchen and wash&dry machine. The location is superb, very very strategic, in the middle of bukit bintang that give you access to all shopping center around there (fahrenheit, pavillion, sungai wang, berjaya times square, lot 1) and tunnel to KLCC twin towers. Its all can be reached by walk.
Översätt
Svar från boendet: We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We’d love to welcome you back soon, so don’t be a stranger. Thanks again!
adilahx
Elegant stadsutsikt King Size-säng Rum
Bodde på aug. 2024
Familj
2 recension
10.0/10
Enastående
Publicerades 11 sep. 2024
The person who help us check in and out is really friendly and efficient. The room is sufficient for a night stay. It has great view too. Overall, it's a satisfactory experience.
Översätt
Svar från boendet: We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We’d love to welcome you back soon, so don’t be a stranger. Thanks again!
Kim F
Elegant stadsutsikt King Size-säng Rum
Bodde på sep. 2024
Ensamresenärer
43 recension
7.5/10
Publicerades 2 okt. 2024
Right at heart of Bukit Bintang, KL...easy access to many other attractions / places
Översätt
Svar från boendet: We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We’d love to welcome you back soon, so don’t be a stranger. Thanks again!