För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
Verifierade recensioner
Läge och interiör4.5
Bekvämligheter4.4
Service4.4
Renlighet4.6
Filtrera efter:
Sortera efter:
Alla recensioner(85)
Positiva recensioner(77)
Recensioner med foton/video(29)
Utmärkta rum(29)
Utmärkt vistelse!(24)
Utmärkt service(22)
Rent och städat(20)
Utmärkt läge(17)
Praktiskt läge(10)
Utmärkt valuta för pengarna(6)
Negativa recensioner(8)
Gästanvändare
Lyxig svit med ett sovrum och stadsutsikt
Bodde på apr. 2024
Par
1 recension
1.0/5
Publicerades 24 apr. 2024
⚡ Låt mig börja med slutsatsen: kom inte, tro inte på de så kallade femstjärnorna, tro inte på de goda recensionerna nedan.
⚡Om hotellet:
1. Outsourcingkanal, långsam incheckning: Detta hotell på Ctrip är kontrakterat och drivs av en agent, [det är bara ett skal av Scarlett Hotel, den faktiska personen som bor är inte Scarlett Hotel‼ 】Det vill säga, när du väntar på incheckning kan du inte checka in i receptionen. Du måste be receptionen att ringa agenten, som sedan kontaktar den sekundära agenten och sedan skickar någon att ta dig till. rummet. Hela processen är mycket tidskrävande och tar en halvtimme att slutföra.
2. Dålig service, ofullständig infrastruktur och falska stjärnsiffror. [Inget wifi, inga engångstofflor, ingen hårtork] Om jag kontaktar hotellets reception låter de mig kontakta agenten (men den faktiska agenten har inte sett mig sedan han tog mig in i rummet, och hans engelska är inte bra , så det är svårt att kommunicera). [Ljudisoleringen av hotellet är också mycket dålig] Du kan tydligt höra vad grannarna säger och gör hela natten. . . Känslan av upplevelse föll till botten av klippan vid denna tid. .
3. Beskrivningsbilden visar ett dubbelsäng och ett sovrum, men vi togs faktiskt till ett standardrum med två bäddar. Foton är mycket vilseledande.
⚡Kort sagt, min erfarenhet är att detta är ett läderhotell som är specialiserat på att fuska kineser/utlänningar. Om du bara kommer hit för att sova, kan du komma.
KälltextÖversatt av Google
Svar från boendet: 首先,非常感謝您選擇我們的酒店,並抽出時間分享您的入住體驗。我們對您在入住過程中遇到的問題深感歉意,並對您所經歷的不便表示誠摯的歉意。由於之前內部管理層的原因,我們無法在前台辦理入住。但現在這一問題已經解決,未來的入住過程將更加順暢,您可以直接在前台辦理入住。最初您預訂了一張大床,我們為您升級為兩張大床,希望能夠提供更舒適的住宿體驗。如果您不喜歡可以告知我們,我們會安排跟您換。此外,我們的房間是有配備了Wi-Fi和吹風機,吹風機放置在衣櫃裏,很抱歉,您沒看到。希望您在下次入住時能有更愉快的體驗,有什麼問題可以直接問客服,我們期待再次為您服務。感謝您的理解與支持。【名舒庫團隊】【微信號:Minshukuklcc】
Natasyapervira
Mysig studio
Bodde på dec. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 16 dec. 2024
Best place & recommended ♥️
Översätt
Svar från boendet: Thank you so much for your wonderful review! ❤️ We’re so happy to hear you had such a great time and appreciate your recommendation. It’s guests like you that make our home so special, and we can’t wait to welcome you back on your next trip! Safe travels and see you soon! 😊 【Minshuku Team】
พิมพ์นารา
Lyxig svit med ett sovrum och stadsutsikt
Bodde på okt. 2024
Ensamresenärer
5 recension
5.0/5
Enastående
Publicerades 19 okt. 2024
Room good 👍 everything nice 🍦will come again
Översätt
Svar från boendet: Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and found everything to your liking. We can’t wait to welcome you back again soon! 🍦【Minshuku Team】【微信号:Minshukuklcc】
Saiiiiz
Deluxestudio
Bodde på juni 2024
Par
26 recension
3.2/5
Publicerades 29 juni 2024
Front desk staff provide very poor service. Both his words and facial expressions were not friendly. The staff are old. But if you are not ready to serve, you should stay at home. In terms of accommodation, it's good, the rooms are beautiful, and the location is close to the Petronas Twin Towers.
Översätt
Svar från boendet: Thank you for sharing your experience with us. We sincerely apologize for the disappointment caused by the service provided at the front desk. We strive to offer a welcoming and friendly atmosphere, and it's regretful to hear that this was not reflected during your visit. Your feedback is valuable to us, and we will address this issue with our team to ensure that all guests receive the courteous service they deserve. We're pleased that you found the accommodations satisfactory with beautiful rooms and a convenient location near the Petronas Twin Towers. Should you choose to stay with us again, we are committed to providing you with an improved experience. Please feel free to reach out if there's anything else we can do for you. Thank you again for your feedback.
Ronnie Wayne
Lyxig svit med ett sovrum och stadsutsikt
Bodde på dec. 2024
Par
17 recension
4.2/5
Mycket bra
Publicerades 14 dec. 2024
Nice hotel located in a modern high rise condominium. Nice lobby reception group who were cordial and helpful. Room is spacious and clean with nice view on opposite side of the Petronus Towers. Not sure if you can specify side. Limited utensils for kitchen and nice washing machine but no deck to hang from. No hanging equipment. Comfortable bed, hard couch, nice tv with premium use available. Only one key to door and no maid service. If you don’t WhatsApp management company you will not get towels nor trash service. We were there 3 nights and no service was provided and downstairs desk cannot help. I was locked out and they had to contact management company to let me in. Don’t ask them for food recommendations either.
Nice pool and gym upstairs.
I would use again especially if you want to see patronus tower. Suggest if you want to see town there are 3 or more bus routes you can pick up at the tower. It costs 1 ringet per ride per person. Forget the overpriced hop on hop off.
Översätt
Svar från boendet: Thank you for taking the time to provide such detailed feedback. We’re delighted to hear that you enjoyed our prime location, the spacious room with its stunning view of the Petronas Towers, and the warm service provided by our lobby team. We also greatly appreciate your positive comments about our pool and gym facilities.It would be our pleasure to welcome you back in the future, especially for more unforgettable views of the iconic Petronas Towers. We look forward to ensuring that your next stay is even more enjoyable.Warm regards,【Minshuku Team】
Gästanvändare
Deluxestudio
Bodde på nov. 2024
Par
2 recension
5.0/5
Enastående
Publicerades 24 nov. 2024
the host is very kind
helped me in checkin , checkout and overall stay is the best
view from room and pool is best
OVERALL 10/10
Översätt
Svar från boendet: Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with us. It was our pleasure to assist you with check-in and check-out, and we’re so glad you enjoyed the views from your room and the pool! We strive to make every guest feel at home, and it’s rewarding to know that we succeeded in making your stay memorable. We hope to welcome you back again soon for another 10/10 experience! [Minshuku Team][微信号: Minshukuklcc]
Alvis
Mysig studio
Bodde på okt. 2024
Par
6 recension
5.0/5
Enastående
Publicerades 13 okt. 2024
I had a great stay! The place was clean, comfortable, and exactly as described. The host was very helpful and accommodating. Highly recommended!
Översätt
Svar från boendet: Thank you so much for your wonderful review! We're thrilled to hear you had a great stay and found everything to your liking. Our team works hard to ensure a clean and comfortable environment, and we're glad you felt well taken care of. We appreciate your recommendation and look forward to welcoming you back soon! 【Minshuku Team】
Gästanvändare
Mysig studio
Bodde på nov. 2024
Res med vänner
2 recension
5.0/5
Enastående
Publicerades 16 nov. 2024
Host super friendly
Room very clean
Check in and out very smooth
Will come again!
Översätt
Svar från boendet: Thank you so much for your kind words! We're thrilled to hear that you had a great experience and that you enjoyed the cleanliness and smooth check-in/out process. It was a pleasure hosting you, and we’d love to welcome you back anytime! Safe travels and see you again soon!【Minshuku Team】【微信号:Minshukuklcc】
Gästanvändare
Deluxestudio
Bodde på sep. 2024
Res med vänner
3 recension
4.0/5
Mycket bra
Publicerades 18 sep. 2024
The property stay was overall good. However for such a high rise building, few lifts are available....very long waiting just to enter/exit at times. Also, reception area is mostly crowded, not so pleasant and could be managed better.
Lastly, one of the beds was broken at the flat base...it was marginally supported by stuffing bedding beneath the mattress.
Översätt
Svar från boendet: Thank you for your feedback! We're glad to hear you had an overall good stay. We appreciate your concerns regarding the limited elevator access and the crowded reception area; we will definitely look into ways to improve these aspects. We're also sorry to hear about the broken bed. Our team will address this issue to ensure a more comfortable experience for future guests. We hope to welcome you back soon!【Minshuku Team】
Sitteh
Lyxig svit med ett sovrum och stadsutsikt
Bodde på mars 2024
Par
1 recension
4.5/5
Utmärkt
Publicerades 10 mars 2024
We reached so late and only get to enjoy our stay for only a few hours. I love the view from our room. It’s amazing!!
Översätt
Svar från boendet: Hi Siti, Thank you for sharing your experience with us! We're glad to hear that you enjoyed the limited time you had at our property and that you particularly liked the view from your room. If you ever find yourself in the area again, we hope you'll have the opportunity to stay longer and fully experience all that our property has to offer. Your feedback is truly appreciated and we look forward to welcoming you back for a longer stay next time!
Dionielyn De Los Santos
Lyxig svit med ett sovrum och stadsutsikt
Bodde på mars 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 23 mars 2024
Very nice hotel will come back again
Översätt
Svar från boendet: Hey Dionielyn, thank you for the wonderful feedback! We are delighted to hear that you had a pleasant stay with us and we look forward to welcoming you back again in the future. If you have any specific preferences or requests for your next visit, please let us know so we can ensure your stay is even more enjoyable. Thank you for choosing us for your short stay in KLCC =)
Air Wess
Double Queen Beds Studio
Bodde på apr. 2024
Par
4 recension
5.0/5
Enastående
Publicerades 7 juli 2024
Very nice upscale furnished condo in the heart of tourist area and about 5 times cheaper than a standard room in the USA.
Översätt
Svar från boendet: Thank you for your feedback! We're glad to hear that you enjoyed our upscale furnished condo located in the heart of the tourist area. We strive to offer a luxurious experience at a competitive price compared to other options. We look forward to welcoming you back again soon!【Minshuku Team】【WhatsApp:60 14-5522 805】
ama CFC
Lyxig svit med ett sovrum och stadsutsikt
Bodde på juni 2024
Par
3 recension
5.0/5
Enastående
Publicerades 4 juni 2024
admin is so helpful adne the location is very good....tip top service bosss..mantap
Översätt
Svar från boendet: Thank you for your positive feedback! We're thrilled that you found our admin team helpful and appreciated the excellent location. Providing top-notch service is our priority, and we're glad to hear that you had a great experience. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We look forward to welcoming you back soon! Have a wonderful day!
Hafizah
Lyxig svit med ett sovrum och stadsutsikt
Bodde på apr. 2024
Affärsresenärer
3 recension
5.0/5
Enastående
Publicerades 1 maj 2024
Super nice place & very clean 🤩 Spacious .. comfy.. ouhhhh everything is perfect 🌟🌟🌟🌟🌟
Översätt
Svar från boendet: Thank you so much for your wonderful feedback! We are thrilled to hear that you found our place super nice, very clean, spacious, and comfortable. It's fantastic to know that everything met your expectations perfectly. Your glowing review means a lot to us, and we're committed to maintaining these high standards to ensure every guest has an exceptional experience. If there's anything else we can do to make your next stay even better, please don't hesitate to reach out. We look forward to welcoming you back soon! 🌟🌟🌟🌟🌟
Johny
Deluxestudio
Bodde på apr. 2024
Par
125 recension
5.0/5
Enastående
Publicerades 10 maj 2024
really liked location, view was absolutely beautiful. walk only 3 min to twin towers
Översätt
Svar från boendet: Thank you for your feedback! We're delighted that you enjoyed the location and found the view absolutely beautiful. Being only a 3-minute walk to the Twin Towers certainly adds to the convenience and charm of our hotel. If there's anything else we can do to enhance your experience or if you have any further comments, please feel free to let us know. We look forward to welcoming you back again soon!