The Mews Kuala Lumpur by ALMA

The Mews Kuala Lumpur by ALMA recensioner

The Mews Kuala Lumpur by ALMA

No. 19, Jalan Yap Kwan Seng, Kuala Lumpur, 50450, MalaysiaVisa hotellinformation
The Mews Kuala Lumpur by ALMA
The Mews Kuala Lumpur by ALMAThe Mews Kuala Lumpur by ALMAThe Mews Kuala Lumpur by ALMA
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Gästrecensioner

4.4/5
Mycket bra
312 recension
Verifierade recensioner
Läge och interiör4.5
Bekvämligheter4.4
Service4.2
Renlighet4.5
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Alla recensioner(312)
Positiva recensioner(289)
Recensioner med foton/video(88)
Stora rum(47)
Utmärkt läge(38)
Elegant miljö(21)
Många bekvämligheter(18)
Fin utsikt(12)
Utmärkt pool(7)
Väl inredda(6)
Utmärkt för familjer(5)
Negativa recensioner(23)
Gästanvändare
Lyxig enrumssvit med badkar
Bodde på mars 2025
Par
1 recension
5.0/5
Enastående
Publicerades 4 apr. 2025
Spacious, Well-Equipped, and Excellent Service! I loved staying here! The space is incredibly spacious, which made our stay so comfortable. The place is fully equipped with everything you could need—microwave, oven, washing machine, and even a bathtub for relaxation. The customer service was outstanding too. The team responded quickly to messages online and was always polite, helpful, and kind. Highly recommend this accommodation for anyone looking for a convenient, well-appointed, and welcoming place to stay!
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Mohd Hafiz Mohd Amran
Premium en sovrum svit med badkar
Bodde på feb. 2025
Par
11 recension
1.0/5
Publicerades 16 mars 2025
This is the worst room and service that we had all over KL. The toilet is so smelly, the bedsheet seems like not being changed for quite some time, the water pressure is low, and to make it worst is, the floor is sticky and oily. We supposed to check out at 11am, and the bangladeshi staff knock our door at 10:30am and straight away check all the room and ask us to leave. He even want us to rate their room infront of him. And not to forget, they will ask for RM 300 cash deposits or else they will not hand over the room key. Only cash ya. During our stay, 2 times our door been knocked by other guest saying that they are supposed to stay in our room and show us the same room key as ours. This is so messed up. To all, there are better accomodation with cheaper price and better location compare to this. As summary, very bad stay, bad service experience.
Översätt
Svar från boendet: Hi Dear, thank you for choosing our accommodation. We are committed to providing a high-quality experience, ensuring that every guest enjoys a comfortable and clean environment. We are deeply sorry that we did not meet your expectations based on your feedback. We will take your concerns seriously and discuss them thoroughly with the relevant departments to make improvements. Upon checking, the staff went to the room for inspection after received a call from guests and the guest do not complaint anything to the staff or WhatsApp. Please be informed you that the deposit policy was clearly stated in the listing. Guest satisfaction is very important to us, and we will strive to enhance our service quality to ensure that every guest has a pleasant stay. Once again, we appreciate your feedback and hope to have the opportunity to offer you better service in the future. Thank you again for your input. Best regards, ALMA
marcusyang456
Premium en sovrum svit med badkar
Bodde på feb. 2025
Par
4 recension
4.5/5
Utmärkt
Publicerades 8 mars 2025
Great stay as usual at mews have been coming here every other year to enjoy the skyline. Customer service was good, the check-in process a little bit different than usual but well guided thru. Customer service team was able to change my parking spot upon request.
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fionmisuzu
Premium en sovrum svit med badkar
Bodde på feb. 2025
Par
55 recension
5.0/5
Enastående
Publicerades 27 mars 2025
Convenient place where many restaurants nearby for just 3 mins walk to get what u.
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Gästanvändare
Premium en sovrum svit med badkar
Bodde på jan. 2025
Res med vänner
2 recension
5.0/5
Enastående
Publicerades 13 feb. 2025
The unit is well maintained and have a 5 star’s level charm to it. You have everything you needed throughout the stay from hair dryer to washing machine and kitchen’s cooking appliances. However, you might need to bring your own toothbrush for the stay. They have a smart TV for entertainment and a bathtub is a bonus although I have no chance to use it yet due to tight schedules. The management team is very responsive and helpful. Well done! Will definitely coming back for the next trip!
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Mohammad ATIQUL
Lyxig enrumssvit med badkar
Bodde på feb. 2025
Par
28 recension
5.0/5
Enastående
Publicerades 14 mars 2025
Excellent hotel with high class facilities, we loved all and stay here again
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ALBERT CHEONG
Deluxe två sovrum svit med badkar
Bodde på dec. 2024
Familj
16 recension
2.0/5
Publicerades 3 feb. 2025
Towels old and smelly ！ The air conditioning in the master bedroom is not working properly, the air conditioning is not clean and there are fingerprints on it.The mattress is too hard, don't stay if you require a soft bed. 750 1 night is not a reasonable price.
Översätt
Svar från boendet: Hi Dear, thank you for choosing our accommodation. We are committed to providing a high-quality experience, ensuring that every guest enjoys a comfortable and clean environment. We are deeply sorry that we did not meet your expectations based on your feedback. We will take your concerns seriously and discuss them thoroughly with the relevant departments to make improvements. Guest satisfaction is very important to us, and we will strive to enhance our service quality to ensure that every guest has a pleasant stay. Once again, we appreciate your feedback and hope to have the opportunity to offer you better service in the future. Thank you again for your input. Best regards, ALMA
Happy Traveller 2024
Bodde på nov. 2024
Ensamresenärer
25 recension
4.2/5
Mycket bra
Publicerades 4 dec. 2024
The place is spacious and nice!! Customer service very responsive. Only little draw back is aircon is not too cold!! They need to service or do sth to aircon,
Översätt
6/12
Aiza
Bodde på nov. 2024
Ensamresenärer
66 recension
3.0/5
Publicerades 7 dec. 2024
Room is very clean and big , but I was expecting for smth better . All night Air conditioner was making noise , even if I turn it off and turn on again
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Maite
Klassisk ett sovrums svit med badkar
Bodde på okt. 2024
Ensamresenärer
9 recension
4.7/5
Otroligt
Publicerades 14 dec. 2024
Great accommodation with beautiful view and nice facilities. Like an appartement. The only thing you need to get accustomed to is there is no regular lobby for check in or inquiries….but the what’s app contact is very nice and they will send an employee asap to take care of your demands. Very secure facility as well with security guards. Highly recommended
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Gästanvändare
Bodde på okt. 2024
Par
2 recension
5.0/5
Enastående
Publicerades 13 nov. 2024
The hotel's elegant environment, spacious and bright rooms, comfortable and soft beds, thoughtful and meticulous service, rich and varied breakfast, convenient location, cost-effective, is a very pleasant stay experience, highly recommend to everyone!
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BHTOK
Lyxig enrumssvit med badkar
Bodde på sep. 2024
Familj
16 recension
4.2/5
Mycket bra
Publicerades 6 okt. 2024
The location it's good and the room is very big and got washing machine with dryness also . Will come back again with next trip
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Teddyk
Premium en sovrum svit med badkar
Bodde på feb. 2025
Affärsresenärer
1 recension
5.0/5
Enastående
Publicerades 16 mars 2025
We loved everything, i highly recommend the mews by alma for its cozy rooms , friendly staff and also fast respon ,location was perfect 👍🏼
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Ai San
Lyxig enrumssvit med badkar
Bodde på feb. 2025
Par
1 recension
4.5/5
Utmärkt
Publicerades 16 mars 2025
The unit is spacious and clean. Kitchen equipped with all kitchenware and water filter machine. The large and clean bathtub in the bathroom make our days. Balcony with Swimming pool view. Very good and responsive customer service by Fifi. Highly recommended!
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Jiyoon
Lyxig enrumssvit med badkar
Bodde på feb. 2025
Par
9 recension
4.0/5
Mycket bra
Publicerades 16 mars 2025
I had a pleasant stay at The Mews Kuala Lumpur, and overall, it was a great experience. The client service was excellent—the staff were attentive, professional, and always ready to assist with any requests, making the stay smooth and enjoyable. The location was another highlight, conveniently situated in the city, making it easy to explore nearby attractions, restaurants, and shopping areas. Despite being in a central area, the accommodation offered a peaceful and comfortable environment.
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