Vortex Suites KLCC, Jalan Sultan Ismail, Kuala Lumpur, 50250, MalaysiaVisa hotellinformation
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1 natt
Gästrecensioner
4.6/5
Utmärkt
48 recension
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Verifierade recensioner
Läge och interiör4.6
Bekvämligheter4.4
Service4.6
Renlighet4.5
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Alla recensioner(48)
Positiva recensioner(44)
Recensioner med foton/video(17)
Vänlig ägare(15)
Rent och städat(13)
Utmärkt läge(13)
Utmärkt vistelse!(11)
Utmärkta rum(10)
Praktiskt läge(8)
Negativa recensioner(4)
SitiF
Deluxesvit med två sovrum
Bodde på juli 2024
Familj
31 recension
5.0/5
Enastående
Publicerades 23 aug. 2024
The residence tower is opposite Shangri la. We love the view of KL tower and Merdeka 118 skyscrapers that we got from our unit. Although the parking fee is a bit expensive, the cleanliness of the unit and the full amenities provided in the unit are definitely worth it. The price and the check in was easy as well. Location is definitely strategic and nearby KLCC and the city centre.
Översätt
Svar från boendet: Thank you for your wonderful review! We’re delighted that you enjoyed the stunning views of the KL Tower and Merdeka 118 from your unit. It’s great to hear that you found the cleanliness, amenities, and the check-in process to your satisfaction. We appreciate your feedback on the parking fee and will take it into consideration. We're glad our location added convenience to your stay, and we hope to welcome you back the next time you're in Kuala Lumpur!
Doris
Deluxesvit med två sovrum
Bodde på juni 2024
Familj
4 recension
4.0/5
Mycket bra
Publicerades 14 aug. 2024
Location convenient. Room basic as airbnb but condition need to repair and maintain to keep up with basic standard. Encounter WiFi not working but host responded and fixed but took a day. Still value for money if the above mentioned take note.
Översätt
Svar från boendet: Thank you for your feedback. We’re glad you found the location convenient and appreciate your understanding regarding the WiFi issue. We apologize for the delay in resolving it and will ensure that our property is better maintained to meet the expected standards. Your comments are valuable to us, and we’ll take them into account to improve the experience for future guests. We hope to welcome you back again.
bigO Lord
Boutique två sovrumssvit
Bodde på maj 2024
Familj
1 recension
4.5/5
Utmärkt
Publicerades 6 juni 2024
Nice and clean place to stay. easy to deal with the team.The view was stunning and like KL Tower was smack next to your windows. The room was big enough to cater for 4 guess. However the parking lot was so tight for you to manouvere and you need to climb a few floor before you manage to get a spot. KL parking was not cheap (this is expected) so does this facilities. For the club house ammenities you need to pay for a day pass of RM20 per head. The rest I really enjoy the saty and surely will come back and this time maybe I grab a GRAB to check in.
Översätt
Svar från boendet: Thank you for your detailed review! We’re thrilled to hear you enjoyed the stunning views, spacious room, and found our team easy to deal with. We apologize for the inconvenience regarding the parking and clubhouse amenities. We’re glad you had a pleasant stay overall and look forward to welcoming you back. If you decide to use GRAB for your next visit, we’ll be ready to make your check-in process as smooth as possible!
ydnaC
Deluxesvit med två sovrum
Bodde på nov. 2023
Familj
5 recension
4.2/5
Mycket bra
Publicerades 21 jan. 2024
The unit smells like cigar. My kids are complaining about the smell. Linens and towels are also smelly.
Översätt
Svar från boendet: So sorry for your experience, we will take note to improve on that! Next time perhaps you can directly tell us if you come across any issue so we can resolve for you right away! Nevertheless hope you had a pleasant time in kl! ☻
Teuku
Boutique två sovrumssvit
Bodde på jan. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 12 feb. 2024
Good location and service. Thanks.
Översätt
Svar från boendet: Thank you Tenku for your kind review! Hope you had a pleasant stay and hope to see you again!
Jeni Lou
Deluxesvit med två sovrum
Bodde på sep. 2023
Familj
4 recension
3.5/5
Publicerades 3 dec. 2023
The location is very nice.
Översätt
Svar från boendet: Thanks so much for staying with us! Hope to see you again soon!
Svar från boendet: Thank you for taking the time to share your detailed feedback. We're glad you appreciated the spaciousness of the room and the quality of our bathroom amenities. We apologize for any inconvenience caused by the lack of washing powder and ventilation in the room. Your comments are valuable, and we will look into providing better ventilation solutions and additional amenities for our guests.We're pleased to hear that our service met your expectations and that our staff could assist you in Chinese. We strive to make all our guests feel welcome and at home, regardless of their stay duration. While we do offer some amenities upon request, we understand the importance of convenience and will work to improve our offerings.Thank you for your generous rating despite the issues you encountered. We truly appreciate your understanding and hope to have the opportunity to provide you with an even better experience on your next visit.
Svar från boendet: Thank you for your review! We're glad to hear that you found our service apartment's location convenient and appreciated the cleanliness of the room. As you mentioned, our apartments offer great value and are well-suited for guests looking for a central location with easy access to nearby attractions. While we may not offer the same services as a star-rated hotel, we strive to provide a comfortable and convenient stay for our guests. We appreciate your understanding and hope to welcome you again in the future!
Svar från boendet: 感謝您的反饋,很抱歉這次入住未能完全達到您的期望。我們非常重視您提到的衞生問題,並已立即與我們的清潔團隊溝通,以確保未來不會再發生類似情況。我們會繼續努力改進服務,提升客人的入住體驗。感謝您的理解與建議,希望未來有機會為您提供更好的服務。
Vina
Boutique två sovrumssvit
Bodde på juni 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 5 juli 2024
Masya Allah tempat yang baik untuk staycation di kuala lumpur. Tempat nya bersih, peralatan nya nya lengkap, handuk dan sabun tersedia tetapi untuk sikat gigi dan odol kita bawa sendiri ya.
Air panas nya jg tersedia. Dan hal yg paling terbaik nya jarak untuk kemana2 itu mudah karena apartemen ini berada di tengah2 kota.. sehingga jika mau kemana2 tidak terlalu jauh.. bahkan ke twin Tower dan Mall nya jg berjarak 10 menitan dengan berjalan kaki. By taxsi sekitar RM 5 ringgit.
Dan pemilik nya SANGAT Ramah sekali.. sehingga membuat kita senang karena di layani dengan baik
Översätt
Svar från boendet: Terima kasih banyak atas ulasan positif Anda! Kami sangat senang mendengar bahwa Anda puas dengan kebersihan, kelengkapan peralatan, dan lokasi apartemen kami. Kami juga senang bahwa Anda menikmati kemudahan akses ke berbagai tempat di kota dan pelayanan ramah dari pemilik. Jika Anda memerlukan sikat gigi dan odol di masa depan, kami akan mempertimbangkan untuk menambahkannya. Kami berharap dapat menyambut Anda kembali di kunjungan berikutnya!