Agile Bukit Bintang TRX by Dormeo Destinations

Agile Bukit Bintang TRX by Dormeo Destinations recensioner

Agile Bukit Bintang TRX by Dormeo Destinations

RESIDENSI AGILE DELIMA, NO. 3, JALAN DELIMA, Kuala Lumpur, 55100, MalaysiaVisa hotellinformation
Agile Bukit Bintang TRX by Dormeo Destinations
Agile Bukit Bintang TRX by Dormeo DestinationsAgile Bukit Bintang TRX by Dormeo DestinationsAgile Bukit Bintang TRX by Dormeo Destinations
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Gästrecensioner

7.9/10
Bra
260 recension
Verifierade recensioner
Läge och interiör8.4
Bekvämligheter7.8
Service7.3
Renlighet8.1
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Alla recensioner(260)
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Negativa recensioner(30)
Anonym användare
Deluxe-svit 2 sovrum 2 badrum
Bodde på juli 2025
Familj
3 recension
5.5/10
Publicerades 26 aug. 2025
The WORST service apartments stay ever in my 20 over years travelling experience. Entire unit (located on 53rd floor) was covered by a disgusting stink smell which came out from a bathroom. Bidet suddenly broken & water splashing everywhere in another bathroom! What a bad luck!! The only Satisfying is the location, just walking distance to TRX Mall.
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Svar från boendet: Thank you for taking the time to share your feedback. We are truly sorry to hear about the issues you faced during your stay, including the unpleasant smell and the broken bidet. This is certainly not the experience we want our guests to have, and we deeply regret the inconvenience caused. Please rest assured that our maintenance and housekeeping teams have been notified to address these problems immediately.We appreciate your kind mention of our convenient location, and we hope you will give us another chance in the future to provide you with a much better stay.
Mummy Loverico
Premium-svit 2 sovrum 2 badrum
Bodde på juli 2025
Familj
1 recension
7.0/10
Publicerades 24 aug. 2025
I recently stayed at this hotel and had a truly wonderful experience. From the moment I arrived, the staff was welcoming, professional, and attentive to every detail. The check-in process was smooth and efficient, and I was pleasantly surprised they have best staff ever. My room was spacious, modern, and very comfortable, with all the amenities I needed for a relaxing stay. The bed was especially cozy, and I appreciated the thoughtful touches like complimentary water and quality toiletries. The hotel’s location is ideal—close to major attractions, restaurants, and public transport, yet peaceful enough for a good night's sleep. I also had the chance to try the on-site restaurant, and the food was absolutely delicious. Whether you're traveling for business or leisure, I highly recommend dormeo. I’ll definitely be returning on my next trip!
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Svar från boendet: Thank you for choosing to stay with us and for taking the time to share your kind feedback. We are delighted to hear that you had such a positive experience and that our team, accommodations, and amenities met your expectations. It was a pleasure to have you as our guest, and we look forward to welcoming you back on your next visit to Dormeo.
Eghin
Deluxe 2 Bedroom 1 Bathroom
Bodde på juni 2025
Familj
15 recension
6.5/10
Publicerades 21 juli 2025
1. When book photos and details show as double single bed but when we checked in we received this kind of bed. This consider as extra bed. I told to the check in PIC, he said no unit available to change. I make a complaint to the trip cs, the property said i should complaint earlier during my check in. So confusing because i did complaint early during my check in. 2. The key provided only one, i had my kids in the apartment with carer and they need to fetch me after i finished meeting at the lobby. 3. When my friend left the unit for jogging/to convenient store the electricity keep shut down. We need to wake up and press the button few times. Such a troublesome.
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Anonym användare
Superior-rum 2 sovrum 1 badrum
Bodde på juni 2025
Affärsresenär
87 recension
8.5/10
Mycket bra
Publicerades 25 juli 2025
The house is ok compare to KL location the price is still acceptable, need to maintain well
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Svar från boendet: Thank you for your valuable feedback. We're glad you found the location and pricing satisfactory, and we appreciate your suggestion regarding maintenance. We will work on improving this for future stays.
Mahesh Manelkar
Deluxe-svit 2 sovrum 2 badrum
Bodde på apr. 2025
Reser med vänner
1 recension
7.0/10
Publicerades 8 juni 2025
Extremely good and Central location Very close to KLCC, Mall, convenience stores, 7/12 and restaurants Good Spacious Service Apartments with all amenities - big TV, Ac's throughout the apartment, queen beds, etc Only negative part is that they do not have a receptionist with lobby which is actually not a too bad Go for it
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6/12
Svar från boendet: Thank you for your wonderful feedback! We’re glad you enjoyed the central location and the spacious, well-equipped apartment. We appreciate your understanding about the absence of a lobby receptionist and are happy it didn’t affect your stay too much. We look forward to welcoming you again soon! 😊
Mavis
Superior-rum 2 sovrum 1 badrum
Bodde på maj 2025
Familj
1 recension
7.5/10
Publicerades 9 juni 2025
This building is huge. Our apartment smells like cigarettes and we had to leave the windows open. Check in and check out process is quite a hassle. Luckily we were only there for 1 night. Amazing views from 60th floor and it’s not not near TRX by foot. For the price of it, it’s ok to stay in the city.
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Svar från boendet: Thank you for your feedback. We’re glad you enjoyed the amazing views from the 60th floor. We apologize for the cigarette smell in your apartment and any inconvenience caused during check-in and check-out. Your comments are important to us, and we will work on improving these areas. We appreciate your understanding and hope to provide a better experience if you choose to stay with us again.
ethani
Premium 2 Bedroom 1 Bathroom
Bodde på maj 2025
Familj
1 recension
4.5/10
Publicerades 9 juni 2025
Asked for towels, but they said it's not office hour. it's hard to reach for the receptionist. I had to wait so long to check out.
Översätt
Svar från boendet: Thank you for your feedback. We apologize for the inconvenience you experienced with towel requests and check-out. We’re happy to inform you that our office is now open 24 hours to better assist our guests at any time. We appreciate your understanding and hope to provide you with a smoother experience next time.
Ruzie
Premium Studio
Bodde på apr. 2025
Par
1 recension
8.0/10
Mycket bra
Publicerades 3 juni 2025
Everything was good 👍🏻 Nice view. Clean and comfortable. Staff was very friendly and fast response. Only that the smell from the toilet drain was very bad. Hope you can settle with the building maintenance.
Översätt
Svar från boendet: Thank you for your kind words! We’re happy to hear you enjoyed the view, cleanliness, and our friendly staff. We apologize for the unpleasant smell from the toilet drain and are working closely with building maintenance to resolve this issue as soon as possible. We appreciate your understanding and hope to welcome you back for an even better stay! 😊🌟
Gästanvändare
Deluxe-svit 2 sovrum 2 badrum
Bodde på maj 2025
Familj
4 recension
8.0/10
Mycket bra
Publicerades 3 sep. 2025
modern and new. clean and comfortable. nice view of KL skyscraper including KLCC.
Översätt
Svar från boendet: Thank you so much for your kind words! We're delighted to hear that you found our place modern, clean, and comfortable. It's great that you enjoyed the beautiful view of the KL skyscrapers and KLCC. We hope to welcome you back again soon!
Yanti
Deluxe-svit 2 sovrum 2 badrum
Bodde på maj 2025
Familj
6 recension
10/10
Enastående
Publicerades 13 juni 2025
Very good location and walking distance to Pavillion. Clean apartment and good facilities
Översätt
Svar från boendet: Thank you for your positive feedback. We’re delighted to hear you enjoyed the convenient location and our clean, well-maintained facilities. We look forward to welcoming you again.
Gästanvändare
Superior Suite 2 Bedroom 2 Bathroom
Bodde på apr. 2025
Familj
1 recension
10/10
Enastående
Publicerades 11 maj 2025
Five star service provided by the Front Desk with efficient check-in & check-out process. Amazing view with Twin tower & KL tower from our living & 60th floor Sly deck. High standard facilities such as gym facilities & conference room. Don't miss the Game room’s Snooker with very classic pool table imported from London. 5 mins walking distance to TRX is a plus point. Highly recommended for those wishing to to enjoy their shopping & night life at Bukit Bintang.
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Gästanvändare
Superior-rum 2 sovrum 1 badrum
Bodde på maj 2025
Familj
2 recension
8.5/10
Mycket bra
Publicerades 23 juni 2025
Overall okay, just the toilet smelly, walking around 15min to Pavilion
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Go Kim Uyên
Premium Studio
Bodde på mars 2025
Bokat åt andra
2 recension
3.0/10
Publicerades 7 maj 2025
1st: Been waiting the guy to bring office so long, check-in late, at least 3pm, wasted time!!! 2nd: Room and towels really dirty, like no one stay for long times. We have to clean the room and wash the towels to use ! 3rd: Hard to find parking Only good point is Nice view So Bad, never come here again!
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Feirene
Superior-rum 2 sovrum 1 badrum
Bodde på mars 2025
Reser med vänner
4 recension
10/10
Enastående
Publicerades 9 juni 2025
Perfectly located near the TRX MRT station and within walking distance to Bukit Bintang, Pavilion, and other attractions. Since these are apartment units, it's important to contact the host a day in advance to ensure a smooth check-in. The check-in process may take some time as the management office is located in a different block. The unit is fully furnished and well equipped with everything we needed. The amenities are impressive, especially the aqua gym in the pool. Also, the small garden near the pool offers lovely view of the city at night. Excellent customer service throughout our stay. Highly recommended!
Översätt
Svar från boendet: Thank you so much for your kind and detailed feedback! We’re delighted to hear you enjoyed the convenient location, well-equipped unit, and our amenities like the aqua gym and garden view. We appreciate your understanding regarding the check-in process and your compliments on our customer service. It was a pleasure hosting you, and we look forward to welcoming you back anytime! 😊🌟
Nur
Superior Suite 2 Bedroom 2 Bathroom
Bodde på mars 2025
Familj
2 recension
7.0/10
Publicerades 21 apr. 2025
We recently stayed on level 51 and were treated to an incredible view—but our arrival experience was a bit rocky. Cars aren’t allowed into the development without prior registration, so we had to park and walk to the office to sign in (thankfully, staff guided us). Once registered, parking was free and hassle‑free: we received a dashboard pass, and security waved us right through each time. Unfortunately, our suite turned out to be the wrong one. We’d booked a 2 bedroom, 2 bathroom unit but arrived to find only one bathroom. We called reception to request a switch, only to have staff arrive without a keycard and ask us to come downstairs—after waiting, we finally received the correct key, only to discover the new unit had the wrong bed setup (1 queen + 2 singles instead of 2 queens). Too worn out to pursue further, we accepted the mix‑up. The building’s lifts also proved frustrating: you must press each digit of your floor number separately, and if you’re too slow it interprets “51” as “5” and then “1,” dropping you at the wrong level. Aside from these hiccups, the apartment’s amenities were standard and reliable—bottled water and hotel‑style toiletries (toothbrush, toothpaste, etc.) were provided. Overall, our stay was okay, however, I wouldn’t book here again.
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