The Mews KLCC Kuala Lumpur By Gravity 【6mins Kuala Lumpur Tower（KL Tower)+ Restoran stadium Negara 】

The unit is not maintained well.

Bad service! Waited for more than one hour for check in! Unclear instruction on check-in steps. Only one parking slot provided for a three-bedroom unit. The customer service is not clear about our inquiries regarding the properties.

1. After checking in, we discovered there was no hot water for showering. We asked for help repeatedly in the group chat and waited a long time before receiving instructions to try various fixes, but the issue remained unresolved. Eventually, a staff member came and discovered that the switch controlling the water heater was damaged. As a result, our family of four had no access to hot water that evening and the next day, which was very inconvenient and frustrating. 2. Broken TV: The television in the unit did not work. According to the staff member, it had already been broken for six months and could not be turned on. 3. Unstable Power Supply: When we tried to boil water, the power kept tripping. Even after resetting the circuit breaker, it kept tripping again. This made it impossible to use the kettle, microwave, refrigerator, and even some power outlets — making basic needs during our stay unachievable. This stay caused us significant inconvenience and disappointment. We chose to book through Trip.com because we trust the platform’s quality and service, but this property clearly did not match the description on website and seriously impacted our trip.

Very good price, easy checkin, with carpark. Clean and convenient location. Value for money. Strongly recommended here

It's been amazing stay, we are family of 6, the unit was absolutely spacious, can accomodate up to 7 person or even 9 coz there are two sofa that can be utilized as well. All you need in a house for daily living are available. Really recommended option if you are travelling with family. We definitely will come back.

I will not recommend this unit, it was not accommodating a-lot of the needs. Host was unresponsive i had to make multiple texts and then the host will respond. Not a single call was attended. Overall i regretted my decision to stay here. Only good thing was the location.