The Riv - Riveria City KL Sentral by Sleepy Bear recensioner

Had a wonderful stay with SleepyBear at Riveria City KL Sentral. It's a peaceful experience that felt like home with all the amenities and services provided by them. Btw, I loved the concept of Projector instead of TV in the room soo nice. Thank you so much Hana and Julia for such a wonderful service and quick responses all the time. Much appreciated. Looking forward to staying with the SleepyBear again. ☺️☺️❣️

The hotel is new and well-located, with great facilities that made the stay enjoyable. The pool, business room, and gym were all excellent and very well-maintained. The room had a beautiful view, which added to the experience. The only downside was the elevator — it was quite slow, which was a bit annoying at times. Additionally, during the room inspection the day before check-out, the staff opened the cabinet and checked the pillows, which felt inappropriate and invasive. Overall, it was a pleasant stay, and I’d consider coming back in the future, but I hope the hotel addresses these issues.

Host made 2 other guest wait for over an hour to check in. Constantly avoided replying messages and calls are disabled. The host only replies promptly when it comes to collecting your security deposit which is rather funny. Get this room if you’re looking for an ants infested room + stained towels. Had to also wait 15-30 mins for a lift to arrive to your floor. If that’s what you’re looking for then this is the perfect place to stay.

The room is very nice and comfortable. Has all you need for an enjoyable stay! The check in process was a bit annoying as you have to wait in the lobby with a bunch of other travellers with different check in companies- a bit confusing. However this company was very friendly and accommodating. They quickly resolved the tv issue upon checkin and were able to accommodate my very early checkout.

Staff is good.But overall flow frm the management very bad. The door lock is very inconvenient.towel dirty.room smelly.the key card they put in weird cover,need to stuck that thing to get Aircon connection.

Very well thought out room. I enjoyed it a bit more than other rooms in this same building from other hosts. The small kitchen is very functional. The Deluxe studio is slightly bigger. Shower and toilet are separate and the shower is more convenient. One wonderful feature is a good quality water filter in the kitchen, so you don't have to carry water bottles to your home all the time.

great stay

Отличное местоположение! Новая, удобная, продуманная до мелочей квартира с отличным видом на город! Не очень удобно, что нет круглосуточной услуги регистрации. Был ранний выезд, пришлось поволноваться