Axon Residence Kuala Lumpur KLCC Pavillion BB

The instruction for parking at axon residence not clear. I need to pay rm130 for 3 day,, parking not provided by axon residence

The price for a night is cheap. But the cleanliness is terrible, especially the bed sheet and pillow is dirty. I totally cannot enjoying a night to sleep.

I wasnt able to use my booking at all, no email contact from the host. This is not a hotel, its individual unit being rented for stay. Your room key is dependent on the host giving you instruction to receive which in our case. We didnt receive any. SGD200+ wasted, I just went to ParkRoyal and booked 400+ I had the best stay there. Photos are misleading that its a hotel. Get refund.

Location was fantastic, just mins away from Lot10 and Sungei Wang shopping Mall. The room wasnt well cleaned, empty water bottle was left on the table. Room was relatively small, not quite as shown in photos. Check in was 3pm onwards instead of 2pm as oppose to what was stated on trip.com. Check-in was messy, some they ask to just scan the QR code and fill in the form. Some they ask to wait for someone to attend to you. The building was full of tourist, lobby was always packed and there is always a line to queue for use of the lift.

I recently stayed at Avon Residence, and while there were some positives, my experience started off on a frustrating note. Upon arrival, I was asked to pay a security deposit, which was not mentioned on the website. While I understand the administration’s concerns, they refused to hand over the keys unless I paid it. This policy could easily be implemented at check-out instead. When I finally got to the room, it had an unpleasant smell. Although the staff cleaned it while I waited, this was inconvenient, especially as I was tired and hungry after my flight. On a positive note, the location of the infinity pool was amazing, and the view was absolutely stunning. I took some great photos, which made up for some of the earlier inconveniences. However, better communication and preparation would have made the stay much more enjoyable.

Location of the property was great. The room was spacious, clean and comfortable. Check in was easy and smooth. Basic amenities provided.