Upper Hotel Suites Kl Sentral

Clean room, good view and convenient location at an affordable price. agood value for money!

This is the 3rd time I stayed in The Riv KL Sentral for my business trips. This is the 1st time I stayed in the unit under the Upper operator. I seldom make complaints but I need to do it for this round 1. There's not a single hook provided in both bathroom n toilet, I'm not sure what type of concept is this. 2. The only place to hang my clothes is the shower knob, but the shower head is leaking, I guess the O-ring was not installed, hence my clothes were wet, that's so disappointing 3. I need to charge all my gadgets on the floor, since no cabinet provided near the wall sockets. Mirror without wall socket, and wall socket without mirror, how to use the hair dryer with mirror? 4. We took a twin bed room for 2 person, but they Provided 1 chair only, Genius. 5. Towels had a strong strange smell, might be the bleach smell. Pls check with your cleaning vendor. Really a bad experience with Upper, too bad I can't upload a video.

Good location, walkable distance from KL Sentral. Despite part of a condo, the front desk is easy to find. The room is clean, and the shower room is separated from the toilet, which is very convenient. There are a swimming pool and a fitness center on the top floor (52nd floor) that we can use. From there, I really enjoyed the view of KL city.