The Mews KLCC Kuala Lumpur by Moist

While the property itself is nice, my overall experience was affected by poor service from the apartment agent. The unit is in Malaysia, but the agent handling the check-in was based in China, which made communication very difficult. Check-in was supposed to be at 3 PM, but despite several attempts to contact them on WhatsApp, I only received the check-in details after 4 PM. This long wait and lack of responsiveness made for a very frustrating and unpleasant start to the stay. The unit itself is spacious and in a good location, but cleanliness was not up to standard. The carpet looked like it hadn’t been vacuumed for a long time, and there were a broken frame and a lamp left unrepaired. Utensils were minimal, with plates and cups only provided for three people, which is inconvenient since we are 6.. Overall, I was happy with the place itself, but the service, cleanliness, and lack of proper maintenance really need improvement for a better guest experience.

Good Environment

Great rooms at a great price in the heart of KL

客服沒有服務，大樓門口保安不知道有房子入住很麻煩，房子除了有床還不錯，其餘的細節都很缺東西，衞生冰箱很臟，缺東西不會給你提供，衞生紙很少，這個價格在周邊可以住更好的酒店了。不值得嘗試，後來要求退回一部分房價客服同意後來沒退給我，不要相信客服的口頭承諾。要提前打電話記得自己錄音保留證據。睡房沒有wifi，客廳電視不能看。除了可以睡覺做飯🍳也不行沒有什麼鍋

酒店風格設計獨特，大廳很氣派，房間隔音效果好，網絡速度很快，非常適合驢友們~！

房間很大，很寬敞徵集鵝，採光和透氣性都很好，滴液很寬廣，景色不錯。