Renaissance Kuala Lumpur Hotel & Convention Centre

Located near Twin Towers of KL…. There is a monorail right opposite the hotel… Very accessible… The room is decent in size too…

The room size is great bigger than I have expected. The lift come pretty slow especially during the check out time around 12pm-1pm. I have waited half an hour and yet the lift that arrived all are fully packed. The pool is big and my son enjoy playing water there. The playground is pretty disappointing as it is much smaller and nothing much there.

We checked into the hotel at 4 PM, though the check-in process was slightly slow. Thankfully, we were allowed a late check-out at 2 PM, which was a nice touch. However, two of the elevators were out of service during our stay, resulting in longer waiting times to get to our room. There was also an issue with our TNG parking validation — we were charged RM20 when exiting the car park that night, but the hotel assured us it would be reimbursed after verification. Additionally, the bathtub initially couldn’t hold water due to a problem with the waste stopper, but we managed to adjust it ourselves, and it worked fine after that. The location of the hotel is great, with many attractions and conveniences nearby. However, if you go out at night, even to nearby spots, be prepared for heavy traffic in the KL area — it can be quite jammed just trying to get back to the hotel. The best part of our stay was the waterpark and playground, which are shared with Four Points by Sheraton. We had a lot of fun and truly enjoyed those facilities.