MOV Hotel Kuala Lumpur recensioner

Svar från boendet: Thank you for sharing your feedback about your stay with us. We’re thrilled to hear that you found our location fantastic and enjoyed your overall experience.However, we sincerely apologize for the issues you encountered with the cleanliness of the room, particularly the rusty dust in the toilet. This is not the standard we strive to uphold, and we deeply regret the inconvenience caused. We have already shared your feedback with our housekeeping team to ensure thorough cleaning and maintenance moving forward.We also appreciate your note about the size of the toilet and the amenities. Your feedback is invaluable, and we will take it into serious consideration as we work to improve our facilities and services.Thank you for your understanding and for highlighting the positives of your stay. We hope you will give us another opportunity to provide you with a better experience in the future.Warm regards,MOV management

Svar från boendet: Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that you enjoyed your stay with us and appreciated our stylish and cozy atmosphere in the heart of Bukit Bintang. It’s wonderful to know that our location near vibrant nightlife, shopping, and relaxation spots added to the convenience and enjoyment of your visit.We’re glad you found the room well-designed, with modern decor, comfortable bedding, and all the necessary amenities for a pleasant stay. The large windows and views of the area are indeed a highlight, and we’re happy they contributed to the overall ambiance of your experience.Your kind words about our friendly and professional staff mean a lot to us. Providing great service is at the core of what we do, and we’ll be sure to share your compliments with the team.We also appreciate your note about the surrounding area. While Bukit Bintang is lively and full of energy, we understand that some areas nearby may feel less comfortable, especially at night. Your safety and comfort are our top priorities, and we encourage guests to stay cautious and reach out to our team if they need any assistance or guidance.Thank you again for choosing to stay with us and for recommending our hotel. We look forward to welcoming you back for another comfortable and convenient stay in Bukit Bintang!Warm regards,[MOV Hotel Team]

Svar från boendet: Thank you so much for your kind words and for choosing us as your go-to hotel in KL! We’re thrilled to hear that you find our rooms very comforting and that our security officer was so helpful during your stay.We also appreciate your feedback about the reception team. We’ll definitely share your comments with them to ensure they bring even more warmth and smiles to our guests’ experiences.Thank you for your continued support, and we look forward to welcoming you back soon for another comfortable and enjoyable stay!Warm regards,[MOV Hotel Team]

Svar från boendet: Thank you for your feedback! 😊 We're delighted to hear you appreciated the cleanliness, especially the pillow and bedsheet, and found our staff very helpful. While the location and AC strength worked well for you, we understand the room size might feel a bit small.

Svar från boendet: Thank you for sharing your experience. 😊 While we're glad to hear you found the room clean, we’re sorry to learn about the lack of soundproofing and the disturbances caused by housekeeping despite the “Do Not Disturb” sign. This is not the restful experience we aim to provide, and we’ll ensure our team respects the DND signs moving forward.Your feedback is invaluable in helping us improve, and we hope you’ll give us another chance to provide a better stay in the future.

Svar från boendet: Thank you for your review! 😊 We’re glad to hear you appreciated the convenient location and easy access to popular destinations by Grab. Happy to know you had a nice stay overall. We look forward to welcoming you back soon!

Svar från boendet: Thank you for your detailed review! 😊 We're glad you appreciated the hotel’s great location and the nearby discounts offered to guests. It’s also helpful to know the hotel works well for shorter stays and those looking to enjoy the vibrant nightlife of Changkat.We sincerely apologize for the delays in housekeeping and the lack of storage space in the rooms. Your feedback is valuable, and we’ll work on improving our cleaning schedules and finding ways to enhance room functionality to better accommodate longer stays.Thank you for staying with us, and we hope to provide an improved experience on your next visit.

Svar från boendet: Thank you for your continued trust and kind words! 😊 We’re delighted to hear that you enjoyed your third stay at our lovely, modern hotel. It’s fantastic to know you found the location convenient, the comfort exceptional, and the staff attentive. Your recommendation means a lot to us!We look forward to welcoming you back for another memorable stay.

Svar från boendet: Thank you so much for your wonderful review! We’re thrilled to hear that you had a fun and enjoyable stay at MOV Hotel. It’s fantastic to know that you appreciated our convenient location within walking distance to Jalan Alor, Bukit Bintang, and the MRT—it’s always our goal to make exploring the city easy and enjoyable for our guests.We’re also delighted that you loved the spacious, clean, and aesthetic room, especially the big mirror and the view. Your kind words mean a lot to us, and we’re so glad we could make your stay memorable.We can’t wait to welcome you back for another fantastic experience!Warm regards,[MOV Hotel Team]

Svar från boendet: Thank you for your detailed feedback! 😊 We're glad you found the location convenient, especially being just minutes away from Pavilion. It's great to hear you had a comfortable stay at an affordable price.We appreciate your comments regarding the amenities, such as the mini-fridge availability, shared ironing facilities, and TV setup. Your tip about the HDMI cable is very helpful for future guests! We’ll share your suggestions with our team to see how we can enhance the guest experience.We look forward to welcoming you back soon!

Svar från boendet: Thank you for sharing your experience! 😊 We're delighted to hear that your child enjoyed the loft room—it’s always fun for little ones! The foot soak is subject to request and we appreciate you bringing it to our attention.While the location is convenient, we understand your concern about the surroundings at night and the noise from the AC. We’ll share your feedback with our team to improve the guest experience.We’re glad you enjoyed your stay overall and hope to welcome you back for an even better experience in the future!

Svar från boendet: Thank you for your lovely review! 😊 We're thrilled to hear you loved your room and found the staff helpful. We can’t wait to welcome you and your family back for another enjoyable stay in KL city center. Safe outings and see you soon!

Svar från boendet: Thank you for your detailed feedback! 😊 We’re delighted that you enjoyed the clean and fresh hotel room, as well as the convenient location near Bukit Bintang malls and numerous eateries. Walking to Pavilion and other attractions is indeed a great way to explore the area while avoiding the traffic.We appreciate your note about the surrounding environment at night and understand how that could affect your comfort. Your feedback is valuable, and we will consider ways to ensure all our guests feel safe and secure during their stay.Thank you for choosing to stay with us, and we hope to welcome you back for an even better experience in the future!

Svar från boendet: Thank you for sharing your honest feedback. We’re glad you found the location convenient, but we’re sorry to hear about the concerns with the surrounding area, room design, and pricing. Your comments about the furniture placement and the overly fragrant towels are noted, and we’ll review these aspects to enhance the guest experience.We appreciate your feedback regarding the loft pricing and will take this into consideration for future improvements. Thank you for giving us a try, and we hope you’ll consider us again with improvements in place.