Bitz Bintang Hotel Kuala Lumpur

The reception sooo badd! The service so so low, I checkout 5am cuz i wanna go airport actually and no one served us during checkout!! SERVICE IS SO VERY VERY VERY LOWW SORRY

The bed is hard and broke down adn we can feel the spring directly very hard and hurting back The room very small and window so small Beside the location everything just not so good

Very convenient location. Not much expectation tho.. as it is not a 5 stars hotel.. But do expect these when you wanna stay here.. The room was not soundproof.. can hear the noise from the hallway & from the street.. There was a cold & hot water dispenser available near the lobby lift but it was not working and there were cockroaches in the hallway & in the room.. 😅😅 The management may need look into the maintenance of the water dispenser and have proper pest control..

The hotel area got quite a number of shopping stall and food selling. Behind the hotel just walk 7 mins will be able to reach Berjaya Time Square. At the front entrance of the hotel. Walking to pavilion mall just 10 - 12 mins.

They gave me room with 🪳 cockroach den. They changed room per request for me but with inconveniences. Service is very slow.

The hotel was okayish. The towels looked very old and discolored The headboard of my bed was broken. The AC made such loud noises that i had to wear noise cancelation headphones all day Also, the hotel is on a very busy road, so outside noise (music, traffic, voices) was audible until 3 am. The room had a toilet roll instead of a tissue box. The washroom was tiny, and the shower was right next to the toilet seat. I asked the front counter to send my luggage to my room, and the man who delivered it came inside and kept asking for money. The front desk staff was nice. They were about to accidentally charge me duplicate fee but when i showed them they corrected the mistake immediately