Somerset Kuala Lumpur

Somerset Kuala Lumpur recensioner

Somerset Kuala Lumpur

187, Jalan Ampang, Taman U Thant, 50450 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 50450, MalaysiaVisa hotellinformation
Somerset Kuala Lumpur
Somerset Kuala LumpurSomerset Kuala LumpurSomerset Kuala Lumpur
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Gästrecensioner

4.4/5
Mycket bra
204 recension
Verifierade recensioner
Läge och interiör4.4
Bekvämligheter4.4
Service4.5
Renlighet4.5
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Alla recensioner(204)
Positiva recensioner(201)
Recensioner med foton/video(48)
Utmärkta rum(35)
Vänlig personal(31)
Utmärkt läge(28)
Utmärkt valuta för pengarna(10)
Utmärkt för barn(8)
Stora rum(8)
Utmärkt pool(8)
Praktiskt för shopping(7)
Negativa recensioner(3)
Fuxiaobing
Studio Premier
Bodde på sep. 2023
Affärsresenärer
9 recension
2.7/5
Publicerades 8 okt. 2023
Det finns myror. Det finns myror. De biter i rumpan och biter händerna. Det finns myror, det finns många myror. Det finns dem varje dag. Ingen kinesisk tjänst.
KälltextÖversatt av Google
Svar från boendet: Kära Fuxiaobing, Tack för att du tog dig tid att dela din vistelseupplevelse med oss. Vi är ledsna att höra om din besvikelse över Somerset Ampang Kuala Lumpur och att vi inte kunde göra din vistelse mer bekväm. Eftersom vi är angelägna om att göra förbättringar för att förbättra våra invånares övergripande vistelse på våra fastigheter, delas din feedback till avdelningscheferna för kontinuerlig utbildning som ska genomföras för att säkerställa att liknande problem inte upprepas. Varmaste hälsningar, Atira Lyani ROSLI | Chef, Gästservice
Syahrul Fahmi
Lägenhet Deluxe med 1 sovrum
Bodde på okt. 2024
Familj
58 recension
4.2/5
Mycket bra
Publicerades 1 dec. 2024
Near klcc at jln ampang. 7 minutes drive. Got parking but charged at Rm10 per entry.😅 Pool closed at 11pm. Gym 24hr open. No buffet breakfast. Packed breakfast only. Alomst same for 2 days😆
Översätt
Svar från boendet: Dear Syahrul Fahmi,Thank you for your feedback. We valued your feedback for our immediate improvement. We hope to be able to welcome you again soon. Warmest Regards, Shalesh | Executive, Guest Service
NAT|KRMY
Lägenhet Deluxe med 1 sovrum
Bodde på okt. 2024
Par
121 recension
5.0/5
Enastående
Publicerades 8 dec. 2024
Very welcoming n smooth check in n out.. The hotel is calm, clean n spacious.. Definitely will stay here again..
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your wonderful feedback! We're delighted to hear that you had a smooth and welcoming check-in and check-out experience. It's great to know you found the hotel calm, clean, and spacious. We can’t wait to welcome you back for another stay in the future!Warmest regards,Emma RazaliResidence Manager
Anonym användare
Lägenhet Deluxe med 1 sovrum
Bodde på aug. 2024
Res med vänner
28 recension
5.0/5
Enastående
Publicerades 8 okt. 2024
The best and my fav hotel. Nearest supermarket and very recommend to others to book at this hotel 👌👌
Översätt
Svar från boendet: Dear Valued Guest,Thank you so much for your kind words! We're thrilled to be your favorite hotel, and we're glad you found the nearby supermarket convenient. Your recommendation means a lot to us, and we look forward to welcoming you back for another great stay!Warmest regards,Emma RazaliResidence Manager
Aretie
Studio Premier
Bodde på okt. 2024
Par
33 recension
4.0/5
Mycket bra
Publicerades 16 jan. 2025
Everything okay. Sorry photo not related.
Översätt
Svar från boendet: Dear Aretie,Thank you for your feedback. We are glad that you have enjoyed your stay with us. We hope to see you again. Warmest Regards, Shalesh | Executive, Guest Service
Duke A.
Studio Premier
Bodde på jan. 2025
Ensamresenärer
2 recension
5.0/5
Enastående
Publicerades 29 mars 2025
First time ever staying here. The staff was really great and well managed. The room was really big and clean which located in KLCC. Highly recommended for everyone!
Översätt
Svar från boendet: Dear Duke A,Thank you for your feedback. We are glad that you have enjoyed your stay with us. We hope to see you again. Warmest Regards, Shalesh | Executive, Guest Service
Gästanvändare
Lägenhet Executive med 1 sovrum
Bodde på juli 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 11 aug. 2024
The staff at Somerset was extremely accommodating and helpful. We were early before check in at 3pm but they were all so hospitable and brought us to the lounge to freshen up and a coffee. I wished only that they have a proper restaurant for buffet breakfast (like the rest of other Somerset locations) instead of packing in prepackaged breakfast. Other than this , everything else was perfect.
Översätt
Svar från boendet: Dear Valued Guest, We are extremely delighted to learn that you had enjoyed your stay at Somerset Kuala Lumpur. Our colleagues are dedicated to ensure your stay with us is seamless and impeccable and each creating a memory. In the meantime, we cannot wait for your next return to Somerset Kuala Lumpur and we look forward to creating another memorable stay. Warmest Regards,Atira Lyani ROSLI | Manager, Guest Service
Valeriiiia
Lägenhet Deluxe med 1 sovrum
Bodde på okt. 2024
Par
10 recension
5.0/5
Enastående
Publicerades 27 nov. 2024
Hotel apartment is pretty good 👍
Översätt
Svar från boendet: Dear Valeriiiia,Thank you for your positive feedback! We’re glad to hear you enjoyed your stay at our serviced residence. Your satisfaction motivates us to continue providing excellent service. We hope to welcome you back soon for another great experience!Warmest regards,Emma RazaliResidence Manager
G Dexter
Lägenhet Deluxe med 1 sovrum
Bodde på okt. 2024
Affärsresenärer
8 recension
5.0/5
Enastående
Publicerades 27 nov. 2024
Feel like home ❤️
Översätt
Svar från boendet: Dear G Dexter,Thank you for your heartwarming feedback! We’re delighted to know that your stay with us felt like home. Making our guests feel comfortable and at ease is always our goal. We look forward to welcoming you back for more memorable experiences! Warmest regards,Emma RazaliResidence Manager
Chee Wee
Lägenhet Premier med 2 sovrum
Bodde på nov. 2024
Familj
5 recension
3.7/5
Publicerades 1 jan. 2025
The hotel is not very close to the action(KLCC/Bt Bintang area). No convenient stores nearby nor do they have a restaurant in the premise. Staff were friendly and our room was clean and well-kept. Guess, the hotel was designed to cater to patients and their families of the  Orthopedic hospital at another part of the building.
Översätt
Svar från boendet: Dear Chee Wee,Thank you for your feedback. We valued your feedback for our immediate improvement. We hope to be able to welcome you again soon. Warmest Regards, Shalesh | Executive, Guest Service
Jakarta Sky
Lägenhet Deluxe med 1 sovrum
Bodde på nov. 2024
Affärsresenärer
71 recension
5.0/5
Enastående
Publicerades 31 jan. 2025
Spacious and well-equipped serviced apartments in a great location. Ideal for both short and long stays. Friendly staff and good facilities, though the breakfast selection could be improved
Översätt
Svar från boendet: Dear Jakarta Sky,Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh | Executive, Guest Service
Isdzartee
Studio Premier
Bodde på apr. 2024
Res med vänner
25 recension
4.7/5
Otroligt
Publicerades 6 maj 2024
Definitely will return to this hotel when I go back to KL. I got upgraded and the room is really nice. Price is so valuable and worth it compared to other 5 stars that charge triple the price or bnb. Its quiet at night too and not so crowded so you feel more private and comfortable.
Översätt
6/7
Svar från boendet: Dear Isdzartee,Greetings from Somerset Kuala Lumpur!Thank you for sharing your feedback on your recent visit. We are truly pleased to hear that we have met your expectations in terms of our comfortable apartment. We look forward to welcoming you back for another seamless experience soon.Warmest Regards, Atira Lyani ROSLI | Manager, Guest Service
Mikko O
Studio Premier
Bodde på sep. 2024
Affärsresenärer
8 recension
3.7/5
Publicerades 11 okt. 2024
The Hotel was already seen better days. Breakfast was not my taste. Location for me was good. Hotel staff was reduced minimum, but who were left were very nice. Rooms were little outdated but big and clean and silent. I might go again.
Översätt
Svar från boendet: Dear Mikko,Thank you for your honest feedback. We're glad to hear that you appreciated our location, the spacious and clean rooms, and the friendliness of our staff. We understand your concerns regarding the condition of the hotel and the breakfast offerings. Your input is valuable to us, and we'll use it to make improvements where possible. We're committed to providing the best experience for our guests and hope to welcome you back for an even better stay in the future. Safe travels!Warmest regards,Emma RazaliResidence Manager
Gästanvändare
Lägenhet Deluxe med 1 sovrum
Bodde på okt. 2024
Familj
3 recension
4.7/5
Otroligt
Publicerades 10 nov. 2024
This hotel boasts exceptional cleanliness and provides all the necessary amenities.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your wonderful feedback! We’re thrilled to know you enjoyed the cleanliness and found all the amenities you needed. Providing a comfortable and well-equipped stay is our top priority. We look forward to welcoming you back soon!Warmest regards,Emma RazaliResidence Manager
Anonym användare
Lägenhet Deluxe med 1 sovrum
Bodde på jan. 2024
Familj
5 recension
5.0/5
Enastående
Publicerades 27 feb. 2024
I'm really satisfied with the room. Just the pool needs extra cleaning. There were black molds on the tiles. I think they need to brush the molds. About the breakfast was a bit funny because they use the take-away concept. But overall it is satisfying.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your feedback. We valued your feedback for our immediate improvement. We hope to be able to welcome you again soon. Warmest Regards, Shalesh | Executive, Guest Service