Hotel Ambassador @ Bukit Bintang

The room was dirty there was hair in the room and also the towel and bed sheets had stains on them. The hot water didn't work because it was broken then I complained and they repaired it. There are no amenities even for the hair dryer you have to go to the front desk and ask for it and you have to return it after use because other people also need it. The juice photo that I posted is a mistake by the staff we ordered mango juice but I don't know what they gave us after I asked them to return the money but they refused. For compensation they cooked a meal. This hotel is only good because of the location!

I had a wonderful stay at this hotel. The location is incredibly strategic—convenient yet tucked away from the noise, offering a peaceful and relaxing atmosphere. The room was both spacious and comfortable, providing plenty of space to unwind. On top of that, the great views added to the overall experience, making the stay even more enjoyable. For anyone looking for a well-located and comfortable place to stay, this hotel is a fantastic choice. Highly recommended!

I got a room with the windows facing the road, and that did not add to a positive experience at all. I can tolerate the normal sound of traffic, but occasionally, throughout the night, there will be very loud vehicle sounds passing through, and that would wake me up like 3-4 times. Unfortunately, I wasn't able to change the room as the hotel was fully booked. The location is great. The breakfast was subpar, but fulfilling, the room was very worn down tbh, with a very visible parquet flooring's damage. I think it's a great hotel for those with a budget and wants to stay near to the heart of Bukit Bintang, but I will not return as I value stuff this hotel isn't able to offer.

No fruit for breakfast one morning. Not many choices for breakfast. No juice, only squash. No room cleaned during my stay and had to ask for my bin to get emptied by day three as was overful. Guy in reception with super thick glasses is never friendly. No good morning or good evening, and just not welcoming. The rooms are in a very bad condition. No hot water in the many days I was there and TV was very distorted in picture and sound. When picture got slightly fixed the sound was very distorted. Very stained ceilings and walls. Location was excellent for me. That's why I booked

located in the heart of bukit bintang same building as the famous damascus shawarma, near to public transport, eateries, convenient shop and shopping malls

No hair dyer. U have to go down to reception and borrow it, then give it back within 30minutes… the pillow wasnt beru clean so we hve to cover them.