36, Jalan Metro Wangsa, Wangsa Maju, 53300 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 53300, MalaysiaVisa hotellinformation
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1 natt
Gästrecensioner
4/5
Mycket bra
139 recension
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Verifierade recensioner
Läge och interiör4.5
Bekvämligheter3.5
Service4.1
Renlighet4.0
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Alla recensioner(139)
Positiva recensioner(128)
Recensioner med foton/video(42)
Utmärkt vistelse!(16)
Utmärkt läge(13)
Praktiskt läge(8)
Utmärkt valuta för pengarna(6)
Vänlig värd(6)
Negativa recensioner(11)
nabila helme
Enkelrum
Bodde på feb. 2025
Ensamresenärer
1 recension
4.2/5
Mycket bra
Publicerades 25 mars 2025
my second time book with Smile Hotel Wangsa Maju as solo trip. same cust service from previous. cust service all good. cheaper and clean. super comfy and secure. love the cleanness of the hotel! very recommended for solo and couple trips! but not for family trip.
Översätt
Botani
Deluxerum
Bodde på dec. 2024
Affärsresenärer
42 recension
5.0/5
Enastående
Publicerades 26 jan. 2025
Good…overall was quite good…perfect…
Dekat dgn kedai ..terbaikk
Översätt
Rashidee Hassan
Deluxerum
Bodde på feb. 2025
Affärsresenärer
49 recension
4.5/5
Utmärkt
Publicerades 7 mars 2025
The reception was just seconds wanted to go out to get some iftar meal when she saw my arrival. She put customer first and rush back in for my check in. My heartfelt gratitute to the reception Ms. Yana or Liana ( I cant spell her name) for her thoughtful and sincere service.
Översätt
Gästanvändare
Familjerum 3
Bodde på maj 2024
Familj
2 recension
2.5/5
Publicerades 24 juni 2024
When we entered the room, it is smelly; really bad smell. Informed counter; they can’t change the room and this guy is quite bad service, no polite. After cleaned by cleaner, found heater is not functioning. Location is good but the hotel is too bad the service. We won’t come back this hotel again
Översätt
Svar från boendet: Dear Guest , Thank you for taking the time to tell us about your experience at the Smile Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback on the check in experience is duly noted. Please accept our profound apologies where the shortfall has been highlighted the respective department for corrective measures. At Smile Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Anonym användare
Familjerum 3
Bodde på nov. 2024
Familj
6 recension
3.2/5
Publicerades 18 dec. 2024
Staying up here again for the location and price to value after landed at KLIA getting back from vacation.
Översätt
ZafarAziz
Enkelrum
Bodde på sep. 2024
Ensamresenärer
41 recension
4.0/5
Mycket bra
Publicerades 9 okt. 2024
Nice location,nice hotel for an affordable price. For those who are looking for a budget hotel,this is for you guys.
Översätt
Gästanvändare
Familjerum 3
Bodde på okt. 2024
Familj
1 recension
4.0/5
Mycket bra
Publicerades 18 jan. 2025
Room quite small, toilet clean & good location.
Mirror only in toilet 😓
Översätt
Anonym användare
Familjerum 3
Bodde på juni 2024
Familj
9 recension
3.7/5
Publicerades 17 juli 2024
Shower head can improve, aircon can improve, was quite hot in the room, took 3hrs to cool the room. Aircon looks like never maintained for years.
Long hairs found on the pillow upon entering, never clean properly.
Översätt
Svar från boendet: Dear Guest , Thank you for taking the time to tell us about your experience at the Smile Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback on the check in experience is duly noted. Please accept our profound apologies where the shortfall has been highlighted the respective department for corrective measures. At Smile Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Haziq Fakhruddin
Enkelrum
Bodde på jan. 2024
Affärsresenärer
1 recension
3.7/5
Publicerades 28 feb. 2024
Easy for online booking
Book, check in, and rest simple as 123
Översätt
Svar från boendet: Thank you for your feedback. We are pleased to know that you have enjoyed your stay with us and our standards have met your expectations. We thank you once again for recommending us as the choice-of-stay for both leisure and /or business trip. We look forward to welcome you again.
Eijal
Deluxerum
Bodde på maj 2024
Ensamresenärer
4 recension
2.0/5
Publicerades 30 juni 2024
Makin teruk, tuala ada kesan darah , receptionist pun dah tak friendly . Jawab tak nak jawab. Bukan nak ngorat pun . Staff name cindy.
Översätt
Svar från boendet: Dear Guest , Thank you for taking the time to tell us about your experience at the Smile Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback on the check in experience is duly noted. Please accept our profound apologies where the shortfall has been highlighted the respective department for corrective measures. At Smile Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Anonym användare
Superior-rum i queensize
Bodde på nov. 2023
Familj
79 recension
4.5/5
Utmärkt
Publicerades 26 dec. 2023
Despite a small hotel, it has own lift. Service quite prompt and very good location with lots of restaurant nearby. It has free parking at the basement nearby but it is based on first come first serve. Comfortable room and worth the price
Översätt
Svar från boendet: Dear Guest , Thank you for taking the time to tell us about your experience at the Smile Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback on the check in experience is duly noted. Please accept our profound apologies where the shortfall has been highlighted the respective department for corrective measures. At Smile Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Senichikudo
Superior-rum i queensize
Bodde på nov. 2023
Res med vänner
22 recension
2.5/5
Publicerades 26 dec. 2023
BILIK AIR LEAKING. BEDSHEET NAMPAK MACAM TAKNAK TIDUR SEBAB BEKAS KOTORAN. BILIK BAU ROKOK FIRST MASUK TU. BILIK AIR TRANSPARENT YE. AKU SURUH KAWAN AKU TOLEH PANDANG DINDING SEPANJANG AKU DLM BILIK AIR 😭
Översätt
Svar från boendet: Dear Guest , Thank you for taking the time to tell us about your experience at the Smile Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback on the check in experience is duly noted. Please accept our profound apologies where the shortfall has been highlighted the respective department for corrective measures. At Smile Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
WRY
Familjerum 3
Bodde på maj 2024
Familj
12 recension
4.0/5
Mycket bra
Publicerades 17 juni 2024
Best hotel in town. I liked it very much. Near mosque and a lot of food restaurants. Will repeat again.
Översätt
Svar från boendet: Thank you and looking forward to have you stay with us again!
Anonym användare
Familjerum 3
Bodde på nov. 2023
Res med vänner
3 recension
3.0/5
Publicerades 2 dec. 2023
Overall, can say it a decent stay but not that perfect. Room is just average size, need to move the bed together to make a space for pray or sitting together. However the bed is comfortable. My bathroom door is hard to be shut and the water pipe is leaking.
Reception service is just average too, as I don't know why they take time to process the check in, also the check out staff also made me wait as he entertaining the phone call for about 5 min while I'm being standing in front of the desk. Other than that, the access card somehow has problem to unlock the door, so need to go back to the reception to call for assist. Nice stay for a budget hotel.
For parking, might be difficult to find as it's within the shop lots.
Översätt
Svar från boendet: Dear Guest, Noted on your comments and will bring this to the Management.
Anonym användare
Familjerum 4
Bodde på apr. 2024
Familj
7 recension
4.5/5
Utmärkt
Publicerades 27 maj 2024
The room is big enough for my family, facilities are almost complete (mini fridge, hair dryer, iron). There is tv in the hotel but didn't function as we cannot watch it. There are lot of shops around.
Översätt
Svar från boendet: Thank you and can’t wait to welcome you back!