Swiss Garden Residence Kuala Lumpur

Exceeds our expectations...One of the best

Very loud "breaking" and "cracking" of wood/metal late night and early morning 1am to 5am waking me up abruptly!!! No electric kettle, no complimentary mineral water, no instant tea&coffee provided as minimum room service, although tea cups provided!

They don't have house keeping every day that is only issue for a person who is hygienic like me els all is great

Recommended

Disappointing Experience – Would Not Recommend I was very disappointed with my recent stay at Swiss Garden Residence. From the moment I arrived, the service was underwhelming. The front desk staff seemed disinterested and unhelpful. I was told that there will be an electricity disruption the following day. No electricity - (no aircon!) for a few hours from 10am to 2pm! It is extremely disappointing. I had to book a Dayuse hotel because who can survive without an aircon! This was extra expense on us! The room itself was not up to standard—it was poorly cleaned, with visible dust, a musty smell, and worn-out furniture. The bed was uncomfortable, and there were issues with the plumbing in the bathroom. There is a kitchen area, fridge and washing machine. There are plates and cutleries. However, there is no housekeeping service! Only basic essentials are provided, towels, body soap and shampoo. Although the location was convenient, that was about the only positive aspect. It is an apartment so you can expect your neighbours making noise throughout the day. For the price, I expected much better quality and service. Unfortunately, I will not be returning or recommending this residence to others.

Swiss Garden Residences actually always being my top recommendation for accommodations while my trip to Kuala Lumpur cause the location, huge accommodation and good price. But it’s my firstime staying there again since start covid 19. The Quality of furnish is old, some stuffs broken and even the wifi or ordinary facility like Netflix or YouTube on their TV entertainment no have. But if you want staying just for rest and sleeps only after explorers Kuala Lumpur in good location. So recommended.