Furama Bukit Bintang, Kuala Lumpur

This is my 6th accommodation in this hotel. Well located.. Requested for room facing the Petronas Twin Tower and they fulfilled it.The executive room was big, I must say for the price I paid The other room facing a abandoned black building. No improvement on the breakfast menu since my first stay. Only 4 lifts serving the hotel. Sometime overcrowded especially during peak checkin hours and breakfast.

I have been staying in this hotel for more than 6 times due to good location to lala port. There are always some issues due to most guests are Indian nationals making lots of noise, guys staring at you and rowdy. Hotel management should put up notice to ensure them not to talk loudly and shouting banging doors outside the rooms. Self check out machines are faulty and only 1 stuff at lobby during peak check out timing wasting 15mins to check out. Executive room is large but have stains on sofa in different rooms, furniture need a change, it's old. All in improvement need to be made and those Indian guest need to keep the volume low! It's annoying while sleeping at wee hrs woken up by these people. Huge safely risk walking from time sq to hotel without pathways nothing is done since many yrs ago. All in all, Indian rowdy guests and furniture updates is essential and pathway to the hotel.

I had the most Awesome stay ever!! Got a free Room Upgrade to Superior King with City View as i requested. The Hospitality that the staffs had accommodate for the guests is Superb.. will definitely be back again, thank you Furama! 👏🏼

The first room was smelly and we asked for a change of room. It was promptly done. The 2nd room was better; no smell, spacious but the furniture could use an upgrade and the tv channel was very limited.

Good location. Close to the most important spot of the city. Near to lalapot mall and the subway station. Service is fine. Room is big. Comfortable. Breakfast not really good but not bad.

Here is my review on my hotel stay.. I booked 3 days 2 night over a weekend. The hotel is rundown which commented by many reviewer is true but the service there We got a free room upgrade to suite. The bed is nice to sleep on. the room is spacious. They do have a good hot shower is what I want( some other 4 stars hotels in KL didn't even have a good hot water for shower) Facilities - there is a gym and swimming pool which is good and there isnt any lacking of equipment in the gym. The breakfast is decent. I didn't like the day2 breakfast but I like day3 breakfast. There is a link bridge to lalaport shopping centre which is very convenient. And also near to berjaya time square Here is the cons. - slow and talkative staff during the checkin I was waiting next in line to check in for 20mins, I noticed the checkin staff was chit chatting with another lady . The lady look like she is not checking in but they chatting loudly and Laughing. I was disappointed by this action. - poor maintenance on the gym equipment, I noticed some of the gym equipments got strapped broken and broken button and etc. but safety are compromised when the gym are found faulty and need to be highlighted to staff but were ignored. Please help to check and make necessary repair