Vortex KLCC Apartments by Soulasia

Vortex KLCC Apartments by Soulasia recensioner

Vortex KLCC Apartments by Soulasia

12 Jalan Sultan Ismail, Kuala Lumpur, 50250, MalaysiaVisa hotellinformation
Vortex KLCC Apartments by Soulasia
Vortex KLCC Apartments by SoulasiaVortex KLCC Apartments by SoulasiaVortex KLCC Apartments by Soulasia
Kontrollera tillgängliga rum för dina resedatum
Vi erbjuder prisgaranti
1 natt

Gästrecensioner

4.5/5
Utmärkt
67 recension
Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.4
Service4.4
Renlighet4.6
Filtrera efter:
Sortera efter:
Alla recensioner(67)
Positiva recensioner(64)
Recensioner med foton/video(17)
Utmärkt vistelse!(14)
Utmärkt läge(10)
Vänlig personal(7)
Praktiskt läge(5)
Negativa recensioner(3)
Saz
Lägenhet med två sovrum
Bodde på dec. 2024
Familj
7 recension
5.0/5
Enastående
Publicerades 23 jan. 2025
It’s really a very nice and clean apartment, the equipment all very modern and new, it contains all the electrical home machines. The location also very good 👍.
Översätt
Rashidee Hassan
Lägenhet med två sovrum
Bodde på dec. 2024
Familj
49 recension
5.0/5
Enastående
Publicerades 21 jan. 2025
Our favourite place to stay in the heart of KL city centre. Awesome view from the 53rd floor.
Översätt
Julia Alfaro Araujo
Lägenhet med två sovrum
Bodde på feb. 2025
Affärsresenärer
8 recension
5.0/5
Enastående
Publicerades 10 mars 2025
This is our second time in this apartment and we loved it! Will always recommend this hotel to others!
Översätt
Auntyba
Lägenhet med två sovrum
Bodde på juni 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 5 aug. 2024
Recommended place if one is looking for a cosy stay in the heart of KL. This apartment is strategically located within a short walking distance from KLCC and all the attractions. I experienced quick check in and check out process assisted by a friendly helpful manager. Even quite disappointed after reading lot of bad reviews about tight driveway to parking space but it was bearable and it will not gonna be a reason for me to not staying again in the future.
Översätt
Svar från boendet: Dear Bahiah, thank you so much for your wonderful feedback. We’re thrilled to hear that you found our apartment cozy and enjoyed the convenient locations. It’s great to know that your check-in and check-out experiences were smooth. We appreciate your understanding regarding the parking situation and we're glad it didn’t affect your overall experience. We look forward to welcoming you back for another enjoyable stay in the future. Warm regards, customer service.
Gästanvändare
Lägenhet med två sovrum
Bodde på apr. 2024
Ensamresenärer
1 recension
1.0/5
Publicerades 9 maj 2024
THIS IS A MAJOR SCAM. The rooms are dirty and the management is terrible. I booked for night time meaning i checkin after 12 midnight and checkout in the morning. And when i arrived, there is no reception. I called the hotel number and the staff that picked up was extremely rude and said, we dont have night time checkins. And told me to check in after 3 pm. While my checkout time is supposedly at 1 pm. Then when I explained my night booking to him, he said u dont understand. Just leave. I had to call him 3 times and then he came down, and asked for a rm200 security deposit while the room only costs rm 140 I took out the money from my wallet and told him to give me a receipt for it, and he said no receipt, the card im giving u to access the room costs rm 400 each (its a generic nfc card that costs rm 2 if u buy in bulk). I told him I am not interested in paying deposit if u dont give me a receipt and he asked me to get lost bloody fool. I asked for my initial hotel payment back and he said to contact my agent. When my agent contacted the property, they rejected the refund. Its an absolute scam
Översätt
Svar från boendet: Thank you for your feedback. We apologize for any inconvenience you experienced. However, we would like to clarify our check-in policy. Our standard check-in time is after 3 PM, which is a common practice in the hospitality industry. Unfortunately, booking a room for the night does not imply immediate check-in after midnight. We appreciate your understanding and will work on improving our communication regarding these policies to prevent any future misunderstandings.
Anonym användare
Bodde på aug. 2023
Affärsresenärer
154 recension
5.0/5
Enastående
Publicerades 12 okt. 2023
Nice hotel with facilities nearby. Always stay in this hotel during my business trips.
Översätt
Svar från boendet: Dear valued guest, thank you so much for your kind review and for choosing us. Your loyalty means a lot to us and we look forward to welcoming you back on your next visit. Warm regards, customer service.
aleksandr
Lägenhet med två sovrum
Bodde på dec. 2024
Familj
32 recension
4.2/5
Mycket bra
Publicerades 4 feb. 2025
Big and cosy apart
Översätt
丽华Yusra
Lägenhet med två sovrum
Bodde på dec. 2024
Par
15 recension
5.0/5
Enastående
Publicerades 19 jan. 2025
Good great amazing
Översätt
Anonym användare
Bodde på mars 2023
Familj
13 recension
4.0/5
Mycket bra
Publicerades 4 juni 2023
It's a nice and clean apartment with an affordable price but you need to pay separately for other amneties i.e the swimming pool and also need to pay for the parking lot.
Översätt
Svar från boendet: Dear valued guest, tank you for your review and for highlighting the cleanliness and affordability of our apartment. We're glad to hear that you enjoyed your stay. However we do apologize regarding additional fees for the swimming pool and parking as it is managed externally. We don’t have control over its pricing. We hope to welcome you back for an even better experience in the future. Best regards, customer service.
Ramanathan Dhanveer
Lägenhet med två sovrum
Bodde på juni 2024
Res med vänner
3 recension
4.5/5
Utmärkt
Publicerades 15 juli 2024
Just room nothing service but good
Översätt
Svar från boendet: Dear Ramanathan, thank you for your feedback. We appreciate your input and will work to enhance our service. We hope to welcome you back in the future. Regards, customer service.
Mark Rubio
Bodde på aug. 2023
Affärsresenärer
14 recension
5.0/5
Enastående
Publicerades 2 okt. 2023
Great location and walking distance to KLCC, check in and check out was smooth, 1 of the best service apartment at City center.
Översätt
Svar från boendet: Dear Mark, thank you for your lovely review and we're delighted to hear that you enjoyed your stay. We're honored that you consider us one of the best service apartments in KL and we hope to welcome you back for another wonderful stay soon. Best regards, customer service.
bala
Lägenhet med två sovrum
Bodde på apr. 2024
Familj
7 recension
5.0/5
Enastående
Publicerades 12 juni 2024
Pretty nice, clean and good place to stay
Översätt
Svar från boendet: Dear Bala, thank you for your kind words. We’re thrilled to hear that you enjoyed your stay. Your satisfaction means a lot to us and we hope to welcome you back soon for another enjoyable visit. Best regards, customer service.
Gästanvändare
Lägenhet med två sovrum
Bodde på maj 2024
Familj
2 recension
4.0/5
Mycket bra
Publicerades 27 juni 2024
Very good place for family trip.
Översätt
Svar från boendet: Dear guest, thank you for your positive feedback. We’re delighted to hear that you found our place to be a great option for your family trip and it’s wonderful to know you had a good experience. We look forward to welcoming you and your family back for another memorable stay. Warm regards, customer service.
Anonym användare
Lägenhet med två sovrum
Bodde på apr. 2024
Affärsresenärer
1 recension
3.2/5
Publicerades 14 maj 2024
Overall it’s not a bad stay
Översätt
Svar från boendet: Dear valued guest. thank you for your feedback and we're glad to hear that you had an overall positive stay. Your insights are valuable to us and we hope to welcome you back for an even better experience in the future. Regards, customer service.
Anonym användare
Bodde på apr. 2023
Affärsresenärer
1 recension
4.5/5
Utmärkt
Publicerades 25 maj 2023
Everything was good..nice and clean..but we cannot cook because electric stove cannot be use..overall was good
Översätt
Svar från boendet: Dear guest, thank you for your feedback. However, we apologize for the issue with the electric stove and appreciate you bringing it to our attention. We’ll work to resolve it for future guests. Regards, customer service.