Big M Hotel

As good as ever. Decent place to stay. Close to many places of interest.

My stay at the hotel was truly enjoyable. From the moment I arrived, the staff was welcoming and professional. The check-in process was smooth and quick. The room was clean, spacious, and tastefully decorated, with a very comfortable bed.

The location is great and it’s nice to have lots of restaurants around.

Have good experiences in this place. It’s really easy to go anywhere because the LRT and MRT station is the next of this hotel. And of course this hotel in the middle of Kuala Lumpur. The staff is really helpful and nice, the room boy offering me to clean the room even tough I’m not put the “clean room” sign. The disadvantage is that it’s a bit noisy, because the hotel is next to the train station. Overalls everything is really good. Hopefully I can come here again

I stayed at this hotel recently and had an overall okay experience. The staff were friendly, and check-in was quick and smooth, which I appreciated. The room was fairly clean, but I did notice the pillowcase was wrinkled, which gave a slightly unkempt impression. I stayed at Room 415, and the housekeeping staff isn't friendly to me even my girlfriend as well, not well train. One thing that really concerned me was the lack of security during the night. From 11 PM to 6 AM, there was no security staff on duty. When I asked about it, the hotel staff said the security takes a rest during those hours. That was quite worrying, as there would be no one to help if something were to happen during the night. I hope the hotel can consider having security available overnight to ensure the safety and comfort of all guests.

I got a good deals with this hotel.. Everything is more than I expected